Exact Roofing and Construction

Work was on time. Excellent result. Have already referred this company to friends.

The did an excellent job. Very satisfied! Todd, the owner delivered as promised. The crew did an outstanding job. The always picked up after themselves. I highly recommend Exact Roofing.

Replaced our roof (Black Mountain United Church of Christ) on schedule and allowed flexible payment for the work.

I hired Exact Roofing to replace my 20-year-old roof in July 2020. I have many issues since, and the owner Todd did not honor the warranty or the contract. Todd did a great job selling me upfront, but the quality of work was subpar, and not only am I having to redo a portion of the roof but there are massive restoration costs. Update to Todd's Response: My expectation was for the roof not to leak the first year it was installed. Todd NEVER fixed anything, that is a lie. Todd has lied many times throughout my experience with him and the "manufacturer" is a Malarkey sales rep who is not qualified to make assessments on workmanship. Todd offered me $400 to have my roof fixed through another roofer since he knows his work is not up to par but $400 is nothing compared to what it will cost to fix everything and the fact he voided my warranty. Todd has many excuses why the roof leaked; trees, and electrical conduit that he stated was installed after he did the job but the conduit was there before and in the pictures he sent with his guys on the roof (second photo). I have had 3 other roofers show me pictures where the transition was not done correctly and the leak was due to installer error, not because of trees or electrical conduit, which were both present many years prior. It is also unfortunate in Todd's response below he claims the manufacture voided my warranty, I spoke with them and they did not, in fact Todd never registered the materials which he should have done. Beware of this guy, he does a good job selling, but the work is subpar and he blames the homeowner for his shoddy work.

I have a 2 year old roof from Exact Roofing & Construction with a warranty. I have called the company to ask for someone to come out and replace a tile that came off during a storm, recognizing that it is not a warranty issue. I left messages at least 6 times over a 3-4 week period and have not received a call back. I don’t know if the company has gone out of business or just doesn’t return calls but others should be worried about this lack of response. What if I had a serious warranty issue?

I hired Exact Roofing for a full roof replacement, along with stucco repair and replacement of architectural pop-outs, as part of a single project. The project never progressed to the roofing phase because the stucco work was never completed. From the start, the job suffered from lack of supervision, poor workmanship, and failure to protect my home during demolition. The stucco phase had to be stopped due to visible issues, at which point communication deteriorated significantly. Specific issues included: Crew left unsupervised for extended periods No adequate protection of the home during stucco demolition Damage to my brand-new metal shade awnings caused by falling concrete tiles and debris Stucco staining around the property, including exterior walls and garage doors Concrete tiles, nails, and debris clogging my gutters Stucco work that was not plumb, requiring work to be halted No weatherproofing installed beneath the new stucco, leaving the home exposed Multiple days where the crew did not show up with no notice Repeated calls, texts, and emails to the owner, Todd, while he was away in Europe went unanswered Communication remained limited even after his return To date, I still have not received a phone call or text to discuss resolution Despite the roof never beginning and the stucco work being incomplete, the owner unilaterally decided on a partial refund amount without consulting me. In my opinion, I am still owed $5,000, based on the condition the home was left in and the cost to repair the damage. As a result, I was left: With property damage requiring repair Paying out of pocket to hire a new licensed and bonded crew Facing higher costs to correct and secure the home than if the work had been done properly initially Depositing the partial refund does not resolve the damages or the situation — it simply allowed me to move forward and protect my home. This experience could have been avoided with proper supervision and communication. I strongly recommend future customers confirm daily on-site management and clear escalation procedures before hiring.

Terrible company, roof leaked the first year and Todd did not honor the warranty.

Well done.

Finished ahead of schedule

Had a great experience using Exact Roofing & Construction. The owner Todd was great to work with, gave me a few options with my tile and flat roof. The were there on time and cleaned up after the job. My roof looks great. Would definitely use the company again and would highly recommend them to friends and family!

Tod explained everything to be done. The work was done very well and even better than "on time!" (My roof had a leak, which damaged one wall and ceiling. He advanced the timing of my replacement to avoid monsoon rains; and when the roof was finished, he sent a carpenter to repair the wall and ceiling damage!) He and his people were courteous, on time, and a credit to the business. I'll recommend Tod and Exact Roofing to all my relatives and friends.

Great experience…Todd came to give me an estimate and took the time to explain everything including the different types of underlayment choices. Quick response time to complete job and accommodated my work scheduling needs.

Todd was knowledgeable & very customer service oriented. He also was the lowest quote of three, yet still provide quality workmanship. I would happily refer his services to friends and family.

After 5 estimates, they were the best. Very happy I hired them.

Tood has vast knowledge and experience of roofing and many types of materials having been in the business many years. Does not try and upsell. Straight forward with the facts. Roofing employees prompt everyday to start work. Observed them working hard all day long. Friendly group with long time employment with Exact Roofing. great clean up every day and end of job. Really cares about the customer being totally pleased with the work. Recommend to anyone for their roof work needing done.

Todd was great - the roof is perfect. No unexpected charges or delays. They also cleaned up very well.

Todd was great to work with & his crew were tenacious, exacting in all respects and very particular with the installation & clean up every day.We are beyond pleased that we found Todd who came very highly recommended. Thank you Todd for your care & concern about our home!

Todd was recommended to us by our neighbor and we are more than happy to recommend him and his crew to anyone. They were very professional and did an excellent job. The crew cleaned up everyday while work was in progress and were very attentive to details on our roofing project..

Todd was the best to work with! He came out on a Friday, we agreed on the quote, and they started the job early Sunday morning. My roof was so bad, he wanted to finish before it rained again. 2 days later all was completed and cleaned up. I would highly recommend this company!!! I am happy to speak with anyone that wants to call

They responded promptly, showed up when requested and completed the work timely. Price was very reasonable.

TODD had the right attitude and approach of the 8 Contractors I got estimates for this job from; he also had the best price of all. He quickly informed me (with a dearth of photos) of a preciously hidden problem and repaired that at a more than fair price. I was 120% satisfied with him and his work from start to finish! ⭐️⭐️⭐️⭐️⭐️ - 5 STARS!!!

We just had out 32 year old roof replaced by Todd and his crew. Absolutely the best experience. Todd is honest, dependable and the crew went beyond what was expected. We are telling all of our friends about what a great job they did, he really went the extra mile with our house.