Excalibur Cabinetry, LLC

My kitchen cabinets ultimately turned out beautiful! The only problem that I had was that clean up was not good. Also , there was a 2-3 week setback because the old existing backsplash was encased by the refacing work. My installer had to come back and basically remove the sides and bottoms of the cabinets in order for my old backsplash to be removed! I donâ t know why he did that. After my new backsplash and countertops were installed by another company, Excalibur had to come back and repair the cabinets. One of my measurements was wrong and another cabinet door had to be ordered which took some time to be delivered. So overall, Iâ m happy with the finished project but there were setbacks and delays along the way. Start to finish took a couple months. Joe, Ryan and Danny are good guys and it all worked out in the end.

Run, do not let them in your home. They promise miracles and charge astronomical prices. The installer had an issue with the condition of the cabinets but was told to do the job. The company did nothing to rectify the garbage in my house. Do not hire this company.

15 MONTHS to complete!! I cannot recommend using this company. My cabinet refacing project contract was signed on November 23, 2021, with a completion date of 10-12 weeks. They arrived 16 weeks later and started the job, but they could not finish because they did not have all the materials. The project manager Ira did not order draw boxes. They ordered and were told they would be back in a month, That did not happen!! No communication EVER!! 6 months later I was told the draw boxes were ordered but they could not locate them, I asked why am I not being updated and Ira stated that I could be calling regularly to check on the status. Unbelievable attitude, absolutely no customer service or care. They finally came back with draw boxes but did not order crown molding. I asked for a discount several times. never an amount just something for the situation. The project manager said he could not offer but would speak with the owner. I asked for a phone call to discuss this. Never received a phone call. Finally, they showed up and installed crown molding, the installer asked for a touch-up kit that was left, but I never received one! he also about old draw boxes in the garage, I told him they were from the project, and he said they should have been disposed of them for you, but they did not he did take them. Never received any calls from the owner or apologies project took 15 MONTHS TO COMPLETE

Do not waste your money on cabinet refacing. We hired Excalibur to have our kitchen cabinets refaced. The project is now 90% complete and I can honestly say it was the worst renovation project we have ever done and it was by far the most expensive (even more expensive than replacing our roof!). Before I get into the bad, I will state the good: the installer was very nice and did the best work with the materials given. The kitchen looked great for the first hour it was done, but once I started to put things back together, I realized what a horrible (and expensive) mistake I had made choosing cabinet refacing. The two biggest reasons I have for this negative review are connected and they tie back to the sales pitch. First, we were told that the product Excalibur installs is a single sheet installation, meaning there are fewer seams, creating a smooth finish vs. strip installation done by other companies. I was so disappointed during install to see that the material was not a single sheet but being installed by strips. Turns out that the manufacturer changed the material for our color selection and instead of notifying us to approve the change or select a different color, the company chose to go with the strip install instead. It really felt like a bait and switch. For this, we were able to receive a small discount (2.5%), but it really was a big letdown. Second, about that material. If you value cleanliness and prefer to disinfect your kitchen, do not reface your cabinets. During the sales pitch, we were told that the cabinets are easy to clean with just a wet cloth. What that really means is that the finish is so fragile that you cannot clean anything even close to the cabinets without fear of damaging the finish. I can't disinfect my counters, refrigerator, nearby table or even clean the oven without worrying that the particles in the spray will land on the cabinets and ruin the finish. I cleaned my refrigerator and despite using little cleaner and a lot of self-control, I still had airborne particles that speckled the adjacent cabinet. There's a good chance that I'll have to paint the entire kitchen within a few years because the material is just so fragile. They say hindsight is 20/20 and it's true. Had I known at the beginning what I know now, two days after the work is mostly done, I would have decided to either have cheap stock cabinets installed or simply had the cabinets repaired and painted. You can touch up paint, but there is no touch-up for these cabinets. If you value your money and sanity, pick a different option.

Overall process to start to finish was done by Ryan project manager and his team Steve and Ricardo in refacing our kitchen cabinets and bathroom . Overall detailing and workmanship really enhanced the value of our home and so pleased that we found them ....I would highly recommend them ...

All employees were courteous & professional. They did what they said they would do in a timely manner. I love my new cabinets!!!!

Excellent job sold by Ira very professional installation done ahead of schedule would highly recommend

We were impressed that they were in and of our home with a great job in 3 days and very friendly with sales person and the measure guy and also the installer. When done friends thought we did a whole new kitchen cabinets and they were impressed that they were the old cabinets.

Very professional from the beginning to the end. I would definitely work with any of the employees again. There was an issue that was out of their control, and they remedied the situation as quickly as possible to our complete satisfaction.

I give 4 stars just because of the lack of information we received from the salesman the day of the quote. After sharing with Ira, Matt and his wife my dissatisfaction the 3day on the refacing process. Matt and his wife work tirelessly to deliver, and I am extremely pleased with the final product, and will always be grateful!

Ira & the team at Excalibur are Wonderful to work with and extremely professional. Very friendly and got the job done

We are very pleased with the outcome of the project. Our cabinets looks beautiful . Thanks to Ira and the professional young installers that came out to do the job. I would definitely recommend this company to anyone looking to have cabinetry work done.

Ira did my quote and was the main point of contact for the project. Great communication easy to work with and no pressure. The refaced cabinets look great would definitely recommend.

Top notch company. Starting with the salesperson to installer. Highly recommend

Excellent workmanship by Quentin and follow up. Ryan was very patient with our details and scheduling during Covid. Very friendly and helpful. Highly recommend!

I am very happy with how my cabinet refacing and new counter top looks. Better than expected and I will hire them again for another project I want to do. I wish I could upload before and after pictures. Thank you!!

From Tom (salesperson) to Steve and Christian (carpenters) and staff, all were professional and knowledgeable. The finished product is absolutely amazing! I am so glad I chose Excalibur for my kitchen reface!

Ryan took care of ordering the replacements I needed. Quinton did the installation of the replacements. They called to let me know when they were coming and showed up on time and prepared. Iâ m very happy with the final product and they took care of the small glitches and stood by their product.

We were busy with a cottage update they started Tuesday and done tomorrow. My wife and i are just amazed at the finish. I just can't save enough about the installers Steve and Christian . Great personalities, explained everything , showed us different views, don't forget we ordered in March of this year but didn't want it installed until now. What a beautiful and professional job. Will miss them come next week. I would recommend Excalibur to anyone what a great experience. We are so happy with this company. They can use us as a reference anytime. Thanks martin

The work wasn't done yet. But the rep and the person who came here for measurements both seemed very knowledgeable, explained options clearly, and made us feel very good about choosing Ex Caliber. The work will be done in November. The pricing was quite reasonable. We feel secure in our decision, but will let you know more after job is done.

Great price

They are the only choice you need to make. Period.

The sales person was professional, kind, patient and a Christian.

I gave my deposit in March 2021 and Ira came in April 2021 to do the measurements. At that time I was told 5-8 for the refacing. I've been calling Mike in Florida trying to see what the hold up is and he's telling me it's the manufacturer, Home Depot. I asked for a sample of the cabinets and wasn't sent one. Nobody has met with me so I'll know that the cabinets that are going to be installed are the ones I ordered along with the hardware. Plus I was told I had to remove everything from my cabinets and drawers. Well the videos I've watched on this process, the customers kept their items in the cabinets, which is convenient especially when you have 15 cabinets in your kitchen like mine. Their customer service is horrible and for the amount of money I'm spending and waiting four months, you'd think I'd get a discount or something to show their appreciation for me not cancelling. I don't recommend them.

Great, from the initial sales, to blueprints, to finished work. The installer, Steve, was professional and very meticulous. Looks like new! Follow up: I had a small baseboard problem and they worked to schedule and correct it. The quality of workmanship is great!