Excel Window Cleaning Company, Inc.

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16 Years In Business

Company Details

Contact

19790 Doonbey Circle
Prior Lake, MN 55372

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 10:00 AM - 5:00 PM
  • Sun: 10:00 AM - 5:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Window Cleaning
    • Pressure Washing
    • Gutter Cleaning
    • House Cleaning
    • Ice Dam Removal
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    3.8
    13 Verified Reviews
    • 5
      6
    • 4
      4
    • 3
      0
    • 2
      3
    • 1
      0

    Highly rated for

    Showing 1-10 of 13 reviews Showing 0 reviews
    3.5 Carole K. Minneapolis, MN
    12/23/2019

    The staff who came were young and seemed to work fast in an empty apartment. However, I did not know they would not do the windows. They did a nice job and I would call again if we need a great cleaning. Thank you.

    1.5 Claire P. Saint Paul, MN
    9/13/2019

    The cleaner did not show up when I was told she would and did not call. This was the third company from HomeAdvisors that had made appointments and not showed up. This was an emergency situation so I was at the end of my rope. A couple of hours after I left a voice mail message and four hours after I expected the cleaner, my call was returned and I was assured she would be here in another hour. I was told the charge would be $70/hour and was charged $350 for 2 hours because it was an emergency. I had planned on $400 for 4 hours but think $200 was kind of high for the last minute job especially since she was so late. I was forced to find a fourth company and then cancel them. This was a very stressful experience.

    Response from Company:

    This customer has been contacted via phone call to attempt to clear up any ill feelings towards her appointment or cleaning. She messaged our company asking for a very last minute clean outside of our travel range. We accepted the job under the pretense that it would be a slightly higher hourly rate being that it is a last minute job and a further travel. Our cleaner did show up and complete the job. We are so very sorry that there was any miscommunication between our company and yourself. We are more than happy to do what it takes to compensate and make things right in the future.

    4.0 Cathy F. Stillwater, MN
    4/10/2018

    Cassandra did a great job. We have a ton of woodwork that didn’t get dusted and that was my fault as I did not request that be done. I will not hesitate to have Cassandra back. Great job on short notice! Thank you!

    6/25/2017

    The workers were ambitious and eager to do a great job. The scheduler was also very professional. Will absolutely call them again.

    6/23/2017

    Left a mess that our association, "clean it up or your will be fined", so I had to clean it up myself. They were 3 hours late (6PM)....last job of the day, so I assume they wanted to go home.

    4.5 Susan L. Elk River, MN
    6/13/2017

    I would recommend this company. They were prompt, efficient and priced competitively. They arrived at my house late in the afternoon. It was hard to see due to the sun shining in, so one or two lower level windows were a little hazy. But that was my fault for not walking through before they left. Otherwise, they cleaned inside as well as my screens and did a good job.

    5/13/2017

    They are very efficient, called us the day they came and offered to move their time up tos midday instead of evening slot.

    5/2/2017

    Would HIGHLY recommend !!! .... very nice people to do business with

    5/1/2017

    Did quality work, however I was disappointed with them finding what was wrong was not worth the price I paid.

    4.0 Jerry G. Cannon Falls, MN
    4/30/2017

    They were prompt and informed us on their Arrive and when they were done. They were on time and very close on the price with the quote.

    Showing 1-10 of 13 results Showing 0 of 0 results
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    Photos

    Excel Window Cleaning Company, Inc.
    15
    Window Washing

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