Expel

Would not complete work to exclude and treat for rats in attic after I contacted them. Had to hire a roofer to finish the work - patch hole from Expel excluder and replace shingles where excluder concrete sealer was attached. Never provided attic fogging treatment for which I paid in advance.

no

Ryan responded the same day, I called in the morning, and he was in Orlando but made it to Tampa, and set the trap that afternoon for the raccoons. He showed up on time, surveyed the backyard property and told me a few things about raccoons I did not know. Very professional and would use Expel again.

Ryan was very friendly, professional and informative. He was on time and because I work he made it easy for me to have him come at a time that was convenient for me. He performed all the necessary steps to make sure all areas were checked from the attic to inside my home where the noise was coming from and the roof . Luckily for me I don't have a rodent issue but if I ever do I would definitely call Ryan again !!!!!!

Ryan is much more professional than I expected. An exceptional provider. Oh, that doctors and dentists performed as well.

Ryan did a great job. Very professional, got rid of the mice, deodorized and sealed all attic entrances. The "Dead Critter" smell is completely gone and won't return.

Ryan is an intelligent, well-educated professional with excellent interpersonal skills and a keen drive. He is very customer service oriented and has tremendous problem-solving abilities. Great Hire!

Ryan was very professional and diagnosed the problem as rodents, not birds. He performed the services professionally and returned the next day when called for another entry.

Ryan is friendly and prompt. He showed up the next day after I hired him to reset traps after the tricky rat we're trying to catch popped them. Responds immediately to calls (yes, even after he was paid). I don't know what this service normally costs so that's the only reason I scored him lower. Nice to have it taken care of and not have to think about it.

very professional

The work was done as listed on the estimate. Unfortunately the buzzards still call Bldg. 5 their playground roof.

Responded in a timely manner to my request for an estimate for rodent control. The expert was on time and was professional. I am looking forward to the completion of the services requested in the next two weeks. This was my request , not the company's and they were willing to listen to me.

Very professional

This was the first of the three recommended services to contact me (by at least a day). The fellow came out right away, assessed the situation (did not charge a service call to give us an estimate), and offered several different options - we opted to have him just spray a deodorizing spray to kill the smell of the dead rodent in the wall, since this is an old mobile home that it is next to impossible to access the interior of the walls & ceilings. He also gave us a quote for using various types of traps, and also to install hardware cloth around the base of the mobile home and block off any entryway for the rats - but these are things we can do ourselves. The spray WAS effective, however, the fee was $95 to mix a small container of the spray and spray it around a few areas - I felt this was a tad expensive, but figure it probably covered their cost to come out there, so no biggie, but that's why they got 4 stars instead of 5 for value for the money. The tech who came out was knowledgeable, polite and prompt.

My problem was not eliminated the day they came but said they would come back if needed. I called the next day and they said they would be here in the afternoon. They were a no show and didn't bother calling. Haven't heard from them since. Unacceptable!