Expert Air

Came out on time and filled up the Freon on my AC unit.

They arrived,worked all day ,did a great job. They were all very likeable, made very little mess, cleaned up that they did make, hauled off all the old stuff. I would be proud to show off the job.

Friendly and professional.

Very professional and courteous. Will continue to use their services.

arrived early but called us to let us know, checked out our heater, was courteous and knowledgeable

Very professional and courteous. Will continue to use their services.

Very Compassionate, explained everything to me. I would highly recommend.

Very knowledgeable. Quickly figured out what was needed and didn't make unnecessary repairs.

Excellent, just excellent in every respect

I found them on Home Advisor and was able to set up an appointment for the next morning. The tech whose name I wish I could remember, because he was great, explained what was happening with the ac in my little woodworking shop, and got it working, He sold me on a cleaning that was very reasonable and which they would come out in six month and repeat. His communication skills were excellent and, though youngish, had worked for years in ac repair.

Courteous, knowledgeable and focused on educating rather than lecturing customers. Highly recommend.

Prompt, and repaired my conditioner in a most efficient & knowledgeable manner.

Ronnie Rains came out and spent a great deal of time with me carefully explaining things and doing a full heat load test. I had met with multiple other companies for bids, so by the time I met with Ronnie, I had a pretty good handle on what I needed and why. I still managed to learn many useful things from Ronnie, and though his quote was on the higher end of the ones I got (they ranged from $5000-$12000 - his being $10,000...but all comparable systems between $10-12k), I thoroughly trusted Expert Airs' guarantees and knew from the pictures of previous projects and excellent company reviews on all sites, plus their willingness to provide me with copies of their license, liability insurance, and owner-signed personal guarantee letter over and above everything else in writing, that I was getting involved with a good, honest company. I got a 12 year parts AND labor warranty, plus a one year "test drive" warranty that guarantees my 100% satisfaction. Ronnie came and spent the day yesterday with his crew and the install was superb. They went above and beyond for me, even replacing some damp plywood decking and buying a cover to patch the hole in the wall left behind from moving the old thermostat. After one day with the unit, I'm thoroughly impressed. I plan to post a review again in a few months (if I can remember), but if you don't hear from me - you'll know it's still going good. Honestly, give these guys a call. Compare them to four or five other companies you call out. You'll see the difference right away!

Very informative, explained everything that he was doing and even showed me proof of the things that had to be replaced. I wouldn't hesitate to hire them again!

Very curtious and professional staff, also very prompt.

Friendly.

I made a service request through home advisor using my cell phone I got a callback from expert air before I could even put my phone back in my pocket. Chris Cotter was my service technician he showed up within a couple hours and took the time to explain what was wrong, Very friendly and helpful. I highly recommend this company.

Very responsive, very open and detailed in explaining the work to be done, excellent execution of the work.

The whole group at expert air was awesome . The price was fair and very satisfied.

I used to do A/C work back in the early '80s so, I can recognize when someone is or isn't doing a good job. I got three separate quotes to have an existing central heat and air conditioning system, for the downstairs, replaced. Ronnie, from Expert Air, was the only one who actually surveyed the house to see exactly what size unit was really needed. As it turned out, the existing unit was the proper size but, it never hurts to check. I will never complain that someone was "too thorough". Expert Air was not the least expensive but; their written guarantee was worth the difference. The installers showed up on time and were very professional. The first thing they did was to lay down a protective plastic down on the floor where they would have to walk. They removed the old unit in the attic first. Then, they installed the new furnace and evaporator coil, including a new plenum and condensate drain pan. Then, they installed the new condensing unit outside. After connecting the refrigerant lines, they pulled a vacuum to ensure there was no moisture in the lines and to also ensure there was no leak in the lines. A lot of companies skip this step. They even replaced the thermostat. Then, they started up the unit adjusted the charge and checked the entire system again. When they were done, they did a very thorough job cleaning up all the bits and pieces of the old system. I only found two small pieces of tape and a little piece of plastic. In my opinion, that is excellent. The new furnace was set up for natural gas, which is the standard, so we needed a conversion kit to use propane. We knew this in advance and, we also knew that this would not be installed on the same day but, the weather was just about what I consider to be “perfect”. Two days later, the owner, Keith, came out to personally install that kit. He seems like a very nice guy. He said that the temperature was supposed to drop over the weekend and, he wanted to make sure that our heat was working before that happened. He even checked the A/C for the upstairs and added some Freon at no charge. I might get a couple more years out of that unit but, when it comes time to replace it, Expert Air will be my first call.

Came out and repaired what was needed on time and efficient. Cost was very fair and staff was very knowledgeable and friendly.

finally a company that is honest and timely. there tech Bryan was professional,clean and respectful. if you want the truth then this is the company for you

They did a really good job.

they are good and fast to get out to your home to fix your a/c