
About us
Expert Restoration Service is a locally owned and operated business proudly serving the Indianapolis and surrounding areas. We are well known for our high quality workmanship and our ability to effectively solve problems – many times coming in after other contractors to complete or correct projects. It is our mission to provide our clients with on-time performance, quality work. From a simple replacement of a few shingles to a complete re-build after a tornado - our services include most all aspects of interior and exterior construction. We specialize in assisting clients with disaster recovery and will work closely with you and your insurance carrier to restore your property. Our team consists of diverse individuals with expertise in many trades. Some of our crew members have been working with us for many years and they are heavily experienced with the multi-faceted needs our company provides for its clients. BUY NOW, PAY LATER - WE OFFER FINANCING!
Business highlights
Services we offer
BUY NOW, PAY LATER - WE OFFER FINANCING!, Hail, Wind, and Storm Damage Restoration, Insurance Specialist, Interior and Exterior General Contractor , Roof, Siding, and Gutter Installation and Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 0% | ||
| 4% | ||
| 0% |
Filter reviews by service
"Thanks so much you for your review! Should there be further issues or if we can be of service again in the future, please reach out anytime. All our best!"
"What an awesome review, THANK YOU! Our sincerest appreciation for taking the time to leave such a great review for us. It means a great deal to our team to get such wonderful feedback. It's very motivating to keep up the good work. We hope you remain pleased with the project. Call upon us anytime we can be of service again. From all of us, we wish you the best!"
"We greatly appreciate you taking the time to share your experience with Expert Restoration Service! It was a genuine pleasure to work with you. Reach out anytime we can be of service again in the future. Sincerely, All of us at ERS!"
"Our sincerest thanks for taking the time to leave a great rating for our company. It was a pleasure working with you and we hope if you have a need in the future that you will reach out to us again. All our best, Team ERS!"
"Thank you so very much for your kind comments! We are glad you are happy with your project. Your home looks fabulous! We genuinely appreciate you for taking the time to review our company. Reach out if we can be of service again in the future. Sincerely, everyone here at Expert Restoration Service"
"Thank you for the great rating! It was a pleasure working with you. If we can be of service again in the future, please reach out anytime. We are happy to be of service. All our best, team ERS"
"Thanks so much for taking the time to post a review about your experience with us. We are happy everything went as planned! Reach out anytime we can be of service in the future - we'll be here for you! Sincerely, the entire team at Expert Restoration Service."
"Many thanks for the 5-star review! We really appreciate you helping to share the word about us. We are here for you anytime you have a need. All our best, sincerely, the ERS team"
"Thank you for taking the time to post a review about us! We greatly appreciate it. Leaks can be tricky from time to time, so we are happy to hear that you are still happy with the work we did. Should you find that you need us again, please reach out anytime. It was a pleasure to meet you and work at your home. Sincerely, all of us at ERS."
"Thank you so much for taking the time to let us know how we are doing; we think you are great too! Looking forward to other projects together. In the meantime, reach out anytime we can be of service. Sincerely, everyone at Expert Restoration Service"
"Many thanks for your wonderful review!! We are so very pleased that you are happy with our service. We will be there for you if you need us again in the future. All our best, the team at ERS"
"Thank you kindly for the review. We are very pleased to hear from you and happy to be of service. Should you need anything at all in the future, call anytime, we will be there for you! Sincerely, the entire ERS team!"
"Thank you for taking the time to post a great review! Our commitment to excellence echoes throughout our company from the very first call to the final inspection, we do our best to deliver quality. We'll be here if you need us again in the future. All our best, the team at ERS"
"Thank you for the kind review. We do our best to make each and every project a success. Reach out anytime we can be of service again in the future. All our best, the team at ERS"
"Your review was shared with the team this morning and WOW what a FABULOUS way to start the work week ? THANK YOU so much for taking the time to review our work!! More so, we are very pleased to hear you are happy with the work and support provided. Call on us anytime you have a need in the future. Sincerely, the team at ERS"
"Many happy thanks for your review! It was a pleasure working with you. If we can be of service again in the future, reach out anytime. Our best, the team at ERS"
"Hello Ms. Mary! We are so very pleased that you gave us a 5-star rating! Thank you for your time and you call us whenever we can be of service again in the future! All our best, the team at ERS"
"Admittedly, we were a bit more reserved in communicating, we thought out of respect for the loss of your family member. I hope that we did not cause too much trouble at this already difficult time. We greatly appreciate you taking the time to write and update your review of our company. We work really hard to offer the best service possible and I am happy to see it reflected in our craftsmanship. Rest assured that we dissect the feedback we receive from property owners like you and use that data to make improvements throughout our company. We are continually improving as a team and look forward to demonstrating that the next time, and every time, we work together in the future! All our best, the team at ERS"
"My sincerest apologies for any inconvenience. In this case, we apparently failed to set the proper expectation with the scheduling process. We do our best to have the office in touch at least once per week and the more frequent contact from the onsite crews. Since this post, I believe we have corrected the issue when we spoke last week and have since sent a confirmation email outlining next steps. As a locally owned and operated business, we value the feedback from each and every one of our homeowners and we work to exceed expectations every day. Along with the multiple points of contact at the office we also keep someone staffed 24/7 to answer calls night or day. Should you have any questions or concerns along the way, please reach out anytime."
"We thank you for sharing your feedback. We especially appreciate you supporting a local business! Call on us if we can be of service to you in the future. We'll be here when you need us."
"After the work was completed, our quality assurance inspection revealed the issue which was promptly corrected on the next visit. Mishaps happen from time to time and I am happy that our team ultimately provided you with the expected outcome. Thank you for your candor and feedback, we appreciate your time and genuinely hope to be of service to you again in the future."
"Please accept our sincerest apologies for any communication mishaps. We work every day to keep in touch with our homeowners throughout the entire project. Because we do value communication and your feedback, we hold recurring meetings with the entire team to discuss each project and every single review we receive. As a result, we have made adjustments to our internal processes where improvements were needed. I would love to speak with you directly so that we can better understand where we did not meet your expectation. You can reach me at the office anytime, via cell phone, or email. In the meantime, I hope that you will accept our sincere apologies and afford us the opportunity in the future to serve you again. Thank you for your time and consideration."
"We very much appreciate the kind comments and the time you took to write the review. It makes all the difference for locally owned and operated businesses like ours. If you have a need for our services in the future, we're a call or click away! All our best."
"Many, many thanks for the wonderful review you wrote about our company. This is what keeps us motivated to do well ;) We are often called to come in after other contractors to pick up the ball or correct mishaps and are always glad to recover projects. You are a pleasure to work with and we look forward to serving you again! Thanks again for taking the time to write a review and mentioning our team members individually!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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