About us
Founded in 2006, we set out to provide homeowners throughout the Dallas-Fort Worth, Central Texas and San Antonio areas with high-quality, efficient, and affordable home remodeling. Over the years, we've grown and transformed our exterior remodeling business into one of the most trusted Texas home remodelers. We have now installed over 100,000 windows in homes just like yours. As an industry leader for over fifteen years, we know the importance of providing customer-focused service. Not only do we offer exceptional USA made products for your home; we also provide efficient service. In fact, our windows are custom-made for your home, which means we are able to install your new windows sooner than any other Texas window company.
Business highlights
Se habla espanol
20 years of experience
Services we offer
Bath & Shower Remodeling, Door Replacements, Kitchen Remodeling, Window Replacements
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6176 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 3% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 51-75 of 176 reviews
Sally S.
Mar 2019
Professional installation and they cleaned up after work was done. My only concern wad
Phyllis R.
Feb 2019
Response from Expo Home Improvement
"Thank you for this 5 star rating, Phyllis! Welcome to our Window Expo Family!"
Mel H.
Dec 2018
Great experience from start to finish. Christian based company that gives back to local community
Response from Expo Home Improvement
"Thank you Mel for this 5 star review and feedback! We love that you had a great experience, and enjoy our ministry, Matthew 6 Ministries. Welcome to the Window Expo Family!"
Penny M.
Dec 2018
Very professional. Everyone in this company was so helpful.
Response from Expo Home Improvement
"Thank you for this 5-star review and feedback, Penny! We love to hear that our team was professional and helpful. Welcome to the Window Expo Family!"
John S.
Nov 2018
Very happy with the work and windows. Beautiful.
Response from Expo Home Improvement
"Thank you for this 5-star review and feedback! We are thrilled that you are so happy with our team and windows. Welcome to the Window Expo Family, John!"
Beatrice S.
Oct 2018
Nice windows, mostly good work on installing them, not all installers were careful not to ruin the walls, though. The windows are good quality. Only the ones that are colored are cheaply made, colored by just having a foil stuck on them that is partly bubbling and coming off, not from the windows themselves, but from the inside of the frames where the windows slide. Also, the screens should, on the inside, have the same color as the colored windows, not just be white. The caps to hide screw holes are white when the windows and frames are brown (wood colored). They should also be brown, naturally.
Response from Expo Home Improvement
"Thank you for this 5 star review, Beatrice! I see that you purchased our windows in 2015 and that Aaron met with you again yesterday. I am so glad to hear he could come out and take care of everything for you - that is what our lifetime warranty is for! We are glad to have you as a part of our Window Expo Family."
Colton R.
Oct 2018
Great experience.
Response from Expo Home Improvement
"Thank you, Colton, for this 5 star review! Welcome to the Window Expo Family!"
Dan T.
Sep 2018
Installers accidentally left some broken glass in the yard and they had to come back and clean it up. There was also a small chip in the bathroom vanity from the window installed above it. they reimbursed us for that. Overall, very efficient, friendly and responsive. We would recommend them to others.
Response from Expo Home Improvement
"Thank you Dan and Cecilia for this review and feedback! We are glad that our customer service left you satisfied and that you found our company to be efficient, friendly, and responsive. Welcome to the Window Expo Family!"
Rachel B.
Sep 2018
I enjoyed working with this company from start to finish. The salesman was amazing and worked with me on the cost and size of the project. I normally don't like salesmen at all but I enjoyed talking with him, learning about the product, and also learning about his family. The two guys that came to install the windows were also very professional. They cleaned up after themselves and were very helpful. I was surprised by how efficiently they worked and the level of excellence they presented. I've had the windows in now about six months. I can definitely tell a difference on noise level and the rooms keep their temperature a lot better as opposed to the large swings the rooms were experiencing before with ever changing weather front. My electric bill also stayed a lot lower than I anticipated with the heat we've had this summer. I rated customer service at 4.5 because I still haven't received three screws they were supposed to bring over. Other than that small complaint, I would recommend the company. The windows have made a huge difference. I wish I could have afforded to do all of them at once!
Response from Expo Home Improvement
"Hi Rachel! Thank you for this 5 star review and feedback. We are so glad you were able to meet with Sean - he is wonderful! It is AMAZING to hear about the noise level, energy efficiency, and temperature control you've experienced from our windows. So sorry about the screws - we have left you a couple voice mails to ensure everything is correct. We look forward to continuing in our efficiency, customer service and product! Welcome to the Window Expo Family!"
Russell L.
Aug 2018
I hired them to do a enclosed patio door. I felt the process was pretty painless and easy. The sales rep was very knowledgeable about their product and gave a thorough presentation. He measured all the windows and the patio door area and gave me a quote. I could only go with the door at this time, but I will likely do the windows in the future. The install coordinator kept me up to date on when the materials were ordered and when they arrived and made scheduling easy. On the day of the install, one man showed up and took out the existing door all by himself. I was really impressed until the next day when he brought the wall system. He did that all by himself too! When the sliding door came in, he had one helper to help take it off the truck and proceeded to install that unassisted. I was really impressed by his work. The only thing that was wrong was some scratches on the door handles. I called WindowExpo and they agreed to have the handles ordered and to fix a few things that I was unhappy with.
Response from Expo Home Improvement
"Thank you so much for this review, Russell! We are glad you found the process painless and easy, the sales rep knowledgeable, and the installer an expert! Thanks for reaching out on the door handles - we are always happy to do what we can to make a perfect job. Thanks again, and welcome to the Window Expo Family!"
Karma N.
Jul 2018
ONLY problem I had was having to be rescheduled twice. Once was due to unforeseen circumstances and that’s life. Otherwise the guys came when they said and knocked out 12 windows in July heat. They helped move a few things & was able to take off & put my blinds back. I am totally happy with their work.
Response from Expo Home Improvement
"Hi Karma, thanks for this 4.5 star review! We are so glad that our team could work with you to get everything done and put back together in the July heat! Welcome to the Window Expo family!"
Michelle R.
Jul 2018
They were great! Every step was made easy for me.
Response from Expo Home Improvement
"Welcome to the Window Expo family, Michelle! We are so glad that every step was easy for you. Enjoy your new windows!"
Taylor A.
Jun 2018
Their sales rep was friendly and knowledgeable. The installation went smoothly and most all the trash was picked up and they left my home clean. One old window was accidentally left behind, but they came and picked it up when I let them know it was there. There was a broken mechanism on 2 of the windows that were fixed quickly after the initial installation. I have been very satisfied with the quality of the windows and their customer service. Would recommend.
Response from Expo Home Improvement
"Taylor, we are so glad to hear that you had such a great experience with our company and that we could meet your expectations on the installation process and the final product. Welcome to the Window Expo family!"
Philip K.
Apr 2018
The whole company was very friendly. the installers were helpful and understanding (my wife was at home with our 3-month-old while the installation occurred). The windows look great, the house is quieter, and heats/cools faster. Great upgrade!
Response from Expo Home Improvement
"Welcome to the Window Expo family, Philip! Thank you so much for this 5 star review, we are glad that we could accommodate your family and make your house more efficient and enjoyable with our windows! - Window Expo Team"
Steve K.
Apr 2018
Fairly good but lack communication, had to call C/S
Response from Expo Home Improvement
"Thank you Steve for this 4.5 review and feedback!"
Curt N.
Mar 2018
Couldnt be happier with our new window. Have received a number of compliments. Highly recommend
Response from Expo Home Improvement
"Dear Curt, Thank you so much for the wonderful review, we are very happy to hear that we have met all of your expectations. Welcome to the Window Expo company! -Window Expo Team"
Ken L.
Mar 2018
The room construction was fast and professional. Our installer, Mike, was very easy to work with and knew his craft well. Our office contact, Darilyn was also vary personable, amiable and helpful.
Response from Expo Home Improvement
"Dear Ken, Thank you so much for the wonderful review, we are very pleased to hear that our team met your expectations and are extremely happy to welcome you to our Window Expo family! -Window Expo Team"
Doug P.
Mar 2018
DidnÂt order the right windows for the install. Took another 3-4 weeks to get new ones made. When they came to install the second time, they brought the wrong windows again. Had to go back to shop to pick up the right one. No one from the company had bother to call and apologize for the inconvenience. Poor customer service. After I posted the review, I received a call from Amanda with an apology for the poor service. It was much appreciated and I have revised my rating accordingly. The windows do look great. It was just a series of unfortunate events.
Response from Expo Home Improvement
"Dear Doug, It was a pleasure speaking to you today on the phone! Thank you for taking the time and for accepting our sincerest apologies. We do recognize and accept the dropped balls and that hurts my heart! We strive every day to have the highest level of customer service excellence with each and every customer and we clearly did not reach that communication level when the installers came back out. I have talked with all involved and we all see as a team where we missed the mark and have used this as an opportunity to not have a repeat! My greatest joy is hearing all of the beginning-to-end stories of excellence on their projects, so we would love the opportunity to show you that if you need more custom-matched grid windows! You know who to call. :) Thank you Doug for allowing me to make this right for you. Amanda McDaniel, Marketing Manager"
Steve W.
Jan 2018
Very pleasant. Enjoyed working with the contractor.
Response from Expo Home Improvement
"Dear Steve, Thank you so much for the kind review and welcome to the Window Expo family! -Window Expo Team"
Toni G.
Jan 2018
Very friendly and professional!
Response from Expo Home Improvement
"Dear Toni, Thank you so much for the kind words, we are extremely happy to welcome you to our Window Expo family. -Window Expo Team"
Donna A.
Jan 2018
They were professional, courteous and did excellent work.
Response from Expo Home Improvement
"Dear Donna, On behalf of Window Expo, we want to extend our words of gratitude for your kind review. Welcome to our Window Expo family! -Window Expo Team"
Kevin O.
Dec 2017
I initially had trouble contacting the sales rep, after I hired Windows Expo. The work crew was friendly, did professional work, cleaned windows after install, protected my floors, and even removed my blinds.
Response from Expo Home Improvement
"Dear Kevin, Thank you so much for the kind words, we are very happy to hear that our team went above and beyond and are extremely happy to welcome you to our family. -Window Expo Team"
Linda T.
Dec 2017
Outstanding service
Ronnie C.
Nov 2017
Great experience, from sales to installation. I would recommend Window Expo to everyone.
Jackie P.
Nov 2017
The process was slow so be patient . Getting permits and then inspections of the work done took forever! But I love my screened patio! The installer did an awesome job!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Expo Home Improvement is currently rated 4.6 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Expo Home Improvement accepts the following forms of payment: CreditCard
Yes, Expo Home Improvement offers free project estimates.
No, Expo Home Improvement does not offer eco-friendly accreditations.
No, Expo Home Improvement does not offer emergency services.
Yes, Expo Home Improvement offers warranties.