Express Appliance Service, LLC

None.

Completely unprofessional. We paid for him to come out; he did not even quote us after a week.

This Company is used by my Home Warranty Company (American Home Shield), this company needs to be shut down. They were called to fix my refrigerator on 21 September, they no-showed on that appointment, no call just did not show up. When you call the office manager, she is untruthful and full of excuses. Needless to say, the warranty company scheduled another appointment with this crappy company, they manage to make this appointment and installed a compressor. The refrigerator still does not work. The repairman (Ray) said to me he could not get it fixed, I watched and heard him call the company and tell them everything that was going on. Why is it now a bunch of disinformation and a whole different story? It will be 2 months on the 16th that I have been without a refrigerator. I believe they are in cahoots with the warranty company to try and not fix it, and try and wait me out so that I will get tired, and just go a buy a refrigerator. I would suggest they you stay clear of this company, worse company ever.

Beware! It s been two weeks and my refrigerator is still not fixed! I paid for parts and a service call and have yet to receive the parts or a phone call providing status. No response to my calls or texts. Customer service is horrible!

I hired them to repair refrigerator Ice maker, My issue is they quoted a price of 79.00 and they just had to tighten a nut and then charged 189.00. And they tried to make it out like they had to do more work but all they did was look at other things.

They are a great company. They have an automated system which makes all communication very easy and straight forward.

The tech came in and checked what work needed to be done and gave a nice estimate. He had to order the parts for the stove top and the job was completed within a week of hiring. I’d use this company again.

Hired from Home Advisors. Express Appliance Service is no Longer on Home Advisors. I had them removed due to their non-responsiveness. Came out to home and charged $55 Diagnosis Fee. Said $55 would go towards repair. They were to call me that night or next day with repair cost. No call. Tried calling them and emailing them several times. Filed a complaint with Home Advisors. Express Appliance never contacted Home Advisors to resolve issue. Home Advisors removed them from their Vendors. If there was a zero star rating I would have given that to them.

Very professional and respective of house property. Explained in detail the problem and I felt comfortable with the outcome.

The part I needed was in Stock but I had to call to make an appt not them informing me part came in. I got better prices but I was committed to them unfortunately. I would not recommend

Spent time diagnosing problem and advising on options (i.e whether to repair or replace). Was able to reset the dishwasher error code and recommended using washer for a week before deciding to proceed with repairs.

They knew their products and we're very good

Honest with repair cost and advise

the repairman was prompt, friendly, polite - best part is my oven was working again same day!

I was very satisfied the repairman showed up in a timely manner, he explained the job and what had to be done then fixed the problem. I woul use this man again

He came when scheduled. Explained what needed to be done and did the job quickly and gave me confidence it would be fixed fully.

Great customer service and timely

They followed up at 9pm on Sunday night, I was shocked! Showed up on time, diagnosed the problem, had they needed part with and fix it right then. The gentleman was very friendly and he fixed the problem very quickly. I will use them again!

I got prompt response regarding my problem

Repairs made - machine still doesn't operate - going into week 3 and no response to latest phone calls

Seemed upright and honest. Would call again.

I had no prior dealings with this company, however I am completely impressed with Rich who was the technician that had great follow through on my repair project. I trust him, I believed in him, and I never felt anything other than a true professional was working at my home. He can be sure that he will be the first person I call for any maintenance problem I have my own. I am one impressed and satisfied customer.

staff was very Professional and Knowledgeable,Bit on the Pricey side, but job well done so far.

On Time,knew what he was doing,excellent