Exterior Home Solutions of Fayetteville

Very professional. Jim listened to what we wanted and exceeded our expectation. The install team kept us informed as to what was going on and was able to complete the job quickly. The price was reasonable. We are already planning to use this company for our next project.

Thanks

The price was fair, the work was done quickly, expertly, and they were very courteous the entire time. 100% I would hire them again. Jim was great from the project start to finish and didn’t ask me to pay the full amount until I was completely satisfied with the work.

Ok

Professional, considerate, kind, attention to details, and easy to work with the team. Reasonable prices and completed within a day

Professional, quality of work was great. Workers took pride in making sure old materials kept to minimal in work area. Roof looks great. Very pleased with work this company did for us.

They did a fantastic job. In and out quickly. Thorough cleanup. Would recommend to anyone!

took to court and was awarded damages from him not completing work done as well as no permits, not licensed or insured and the work that was done was improper and poor quality. He did not even show up to court to defend himself and was served and now have to track him down to give back 10K that was paid in full. The man is a crook.

Job done in time frame, money paid, never received warranty and he is refusing to call back after the job was done. He was detailed oriented. but is till need my warranty.

Good communication can lead to good business.

Exterior Home Soultions did a outstanding job when building my enclosed patio. I would definitely recommend.

I love the deck

Did not follow through on sib contractor work Cabinets done by Cape Fear are not what i ordered

This company completed two projects at my house. I had my roofs replaced on my house, garage, and shed and I also had some siding work done on my house. I was initially told that it would take two days to complete the work on my roofs but it ended up taking 3 weeks for them to complete the project. I was told that they were going to start on a certain day and then the crew did not show up or call. When we called to check on the status of the crew they would make excuses for them not showing up and would give us another date that they would start. When they started, the workers left trash all over the property, not only the old shingles and tar paper but there drink bottles and lunch trash. When they started working on the roof, it took them approximately two weeks for them to complete the job. They kept telling me that they were going to send a full crew to work on the house and then 2 or 3 workers would show up. Most of the time when 3 showed up one of them would leave to go to another project. When they finally finished my roof I checked my gutters and found a lot of dents and scratches in them. I also pulled out a bucket full of nails, trash, and shingle grit from the gutters on the front of the house. After showing Jim's foreman the trash, he sent somebody out to clean the rest of my gutters. They did replace some of gutters. When they were finishing up on the roof on the house they showed up at night to cut the edges of the shingles and wound up cutting them shorter than the drip edge. When they replaced my roof on my shed they did not remove all of the old tar paper and did a sloppy job on it. We were finding nails in our yard for weeks after they left. When I first did up the contract I told them that I was concerned about the nails and trash because of my dogs and grandchildren. They assured me that it was going to be cleaned up as they went. I paid over eighteen thousand for the complete project. During the roofing of my shed, one of my windows was broken. When the foreman came out to finish up the cleaning, I showed him the window. I still owed over five thousand and that was the only hold up of the payment. He called Jim and they agreed to fix the window. They sent AAA Glass company to do the job so I mistakenly paid the rest of the balance on the work. The glass company came out and looked at the window and told me that they would be back. After a week went by I finally called AAA Glass and they told me that they were only told to do an estimate and not the repair. I have been calling Jim and his company for the last 9 months in reference to getting the window fixed and it is still not done. Jim came out about 4 months ago to take measurements and told me that he would fix the window. Supposedly the window came in 3 months ago but I have not heard anything from them. When I call I am told that they will call me back but they never do. I was completely satisfied with the job that was done on my siding.

Jim is the consummate professional contractor. He sat and explained the construction and actually improved upon the design I was looking for. His crew headed by Derrick, did an outstanding job. From razing the existing deck , to constructing my new deck that met current city codes to cleaning the job site, I could not be happier with this company.. I WILL use them again for any and all renovations..

The owner is a man that can be trusted. His crew was on time for the job and they did an exceptionally great job. They cleaned up after the job was complete. We had no problems with this contractor and his crew and would recommend this company and crew very highly. Thank you!

Very poor workmanship. Very poor customer service. I had my roof replaced 5 months ago by this company. My roof had started leaking water after a rainy. I sustained water damage to everything above the ceiling, the ceiling itself, and my dining room table from the leak. I had to call the company several times to complain about the leak before I was told when the crew who had done the roof would come out to fix it. They always say they will return my call in 15 minutes but they never do. I had to end up calling them back after an hour or so has passed every time to get any information, if any at all. The crew leader/subcontractor who done the roof showed up unannounced and got on my roof. I didn’t even know that he was working on my roof until he was finished and I’m still not confident that he fixed the issue. The initial roof job was poorly done and the resulting damages still have not been fixed. I had to file another claim with my insurance company for the damages that are supposed be cover by this company. The next day after the AHI subcontractor left, my insurance company sent out an inspector and found out that AHI, LLC didn't even replace the flashing during and also found that there is a visible hole in the roof. I was told by the AHI, LLC office that the owner Jim would contact me about the damages and attempted repair. I haven't heard from Jim yet.

I had a new roof installed and in 3 months I now have leaks which leaves me with roof damage, interior damage and carpet damage. I've called them many times and was told they would come and make repairs but they've not done so yet. I'm still waiting and will only change my review if they make good on their promise.

Great upfront, a little slow with the paperwork post project, in general happy and would use again

AHI has very poor business model

Crew was on time, did exceptional work, and cleaned up after they were completed. No issues and no problems, exactly what you want on a roofing project.

It took too long to complete the work.

Kevin W of Hope Mills may have had a positive experience, but me ... not so much. The night that hurricane Matthew came through ... I spent the whole night climbing around in the rafters trying to prevent water damage by taping up garbage bags and bits of aluminum . I contacted the owner of Absolute Home Improvements (Jim) to fix the problem. I was told that that flashing should be nailed on the outside of siding (justifying laziness) instead of pulling a few nails and tucking it underneath. Leakage around the chimney was just due to the storm. After $12,000 for a roof that covers a house is less than 2,000 sqft. It should float like a battle ship. No cricket was constructed behind the chimney and I have called them back 3 times to fix the leaks. Each time they used left over materials and inferior caulking which lead to more leaks. The owner told me that he never uses sub-contractors, but when I asked the original installer why no cricket was installed ... He said that he was just a sub-contractor and he wasn't paid to build one. Hmmmmm. After his last failed attempt at fixing the leaks, I gave it a few days then used a garden hose to see if it was waterproof. It was not. I then discovered that water was running under the metal and on top of the plywood roof and behind the gutter which will lead to wood rot. Screw it! I will repair the roof myself. I would not recommend hiring these guys to do anything to your house unless you want to write a big check and then get someone else to clean up the mess.

Darrick Davis and his crew did a fantastic job. We have gotten so many compliments from our neighbors regarding the color and the siding itself. I would recommend this company and if I have a need for any additional home improvements, I will def call them.

The owner is a man of his word. He makes sure the job is done right. He was so much help in getting our new roof installed just before Hurricane Mathew and it stood the full force of the storm without any damage. The price was also very reasonable. We will ask this contractor to do other projects for us. Thank you Home Advisors!