Extreme Professional Cleaning

I had a bad low quality experience with Steffan. He did not complete all that I asked of him in the way that I asked him to get it done. Everything he cleaned was either not completed, had to get done again, or was not done right. When we spoke I specifically shared with him that I wanted to clean everything in my home. I got into specifics in a list of everything I wanted to get done and asked him if we able to do everything I mentioned in my list. I told him I only want natural cleaning products used in my home. He assured me with confidence that he could complete everything I asked for. He said it would be $285 to get everything cleaned which I agreed to spend. He did not verify that it would be only for 6 hours. An average cleaning job company usually charges anywhere from $25-$30 for a complete deep cleaning. He overcharged me $47.50 per hour. Then he charged me extra for cleaning the cabinets plus the stove so it was $300 bringing it up to $50 an hour. This was for a job that was not even fully completed which is a form of theft. When we spoke over the phone that was his opportunity to share with me his areas of expertise, how long would it take to accomplish what I needed to get done, what the charge would be looking like not just in total but per hour, what would I like to prioritize based on my budget and how many hours he could spend after me coming out of work. I shared with that when he arrives I want to discuss the agenda and instead he told me how he was going to get started when he came in. Throughout the time there I did not like that he was more concern about having a personal conversation with me rather than making mainly the conversation on my feedback of how the work was getting done. He did not use the cleaning products I asked to be used. For the bathroom he did not clean the walls or ceilings which I told him I definitely wanted the bathroom done from top to bottom. For the windows, he left internal windows with streak and there was dirt in the corners left externally. For the cabinets he cleaned, I had to clean up after him because the product was dripping inside. I had to ask him to redo the cleaning of the stove 3 times and it still was not left completely clean. The shades were left with some evident dirt marks plus in the bedroom area he did not move my bed forward so it was filled with soap suds that I had to clean up after. The refrigerator he did not clean the outside and he did not take everything out to clean everything inside well. There was random spots of sticky marks and grease over. When I went from my room to the kitchen he was pouring himself some cranberry juice without my permission. That was inappropriate. He did not take the time to clean under the bed plus the floors within the closet spaces left uncleaned which I asked to be done. He did not clean the ceilings, walls, & baseboards. Other things were just not cleaned at all. I felt pressured to give him a 5 star review because he emphasized that that's all he accepts but when I was honest with myself of the low quality job I received, I changed it. He did not earn a 5 star rating. I attempted to schedule a phone call with him a few times to get him to make things right by either refunding me part of my money or coming back to complete what was not completed and redoing what was not done right. He took no responsibility for his actions and instead pretended to make himself the victim. Would not recommend! Truly a realization for me that not every company that has 5 star reviews is because it was earned. It could have been brought about through settle pressured manipulation and becoming too friendly with the client in which they feel that then they owe him that rather than its earned..

I have nothing else to add. They were professional.

Steffan was great! He was thorough and willing to talk through the reasons behind certain stains to prevent them from happening in the future. He was also good at communicating and punctual.

Mr. Parris is excellent to work with and I will be using his service twice a month. I highly recommend this company. He commucate with his clients. He gives fair deal. He works very fast.

Steffan was amazing! He was courteous, professional and extremely thorough in his cleaning. It was obvious that he cared about cleaning our house like it was his own. We'll definitely be using him again in the future.

I hired Steffan based on reviews on home advisor. He exceeded all of our expectations and was the consummate professional. I will definitely be recommending him to others and will be using him in the future.

Very professional did not stop until he was done

Very good cleaning job. Steffan did not waste time, did a thorough job and was very professional.

Steffan takes his enterprise and the quality of his product very seriously. I highly recommend his company. He s honest about what can be accomplished within a certain time frame with the outcome that you and he both want, a professional cleaning.

Steffan was recommended to me by a friend, the work was done with care, and effort. I would recommend to anyone, looking forward to my next cleaning.

A delight to work and deal with. Very dependable. Takes a lot of pride in his quality of work. Hired him many times and would hire again in the future.

My wife and I had spoke to another company and almost made an appointment but when we got the call from Extreme we immediately booked with them! We were very happy with the cleaning job and Steffan s attention to detail. We will definitely hire this pro again!

Steffan was very friendly and courteous. He was professional and came prepared to do a fabulous job. When he was done, my place was fresh and clean. I highly recommend his service.

He is meticulous and very good. He will find dirt you never new you had.

Very professional, courteous, and a pleasure to know and do work for us.