Falcon 5 Contractors

Really glad that I found Falcon 5 Plumbing & HVAC. They showed up on time, quickly identified the problem with my A/C and fixed it for me at such a reasonable rate. What a lifesaver! Especially with this heatwave.

Made an appointment, they came next day and managed to gas up my antique air conditioning system... works well... they have kept it working for last .. maybe 30 years?? Great service!

the most people friendly business and especially Joseph , would recommend to anyone with heating and air conditioning!!!

tHEY DID A GREAT JOB AND i APPRECIATED THEM REACHING OUT TO ME FOR A FREE FOLLOW UP ON MY ac BEFORE THE TEMPERATURES RISE! vERY PROFESSIONAL AT A REASONABLE PRICE.

Obadiah was great very polite professional fixed the issue in less then 15 mins. Thank you so much a great prices no hidden charges

The quality of service was excellent. The technician was careful with our equipment, explained everything clearly, and made sure we were satisfied before leaving.

It's clear that this company values good customer service. The technician was friendly, knowledgeable, and took the time to do the work properly.

Very pleased with the overall experience. The service was efficient, the communication was excellent, and the technician was a pleasure to work with.

My hvac was under warranty but I didn't know that and since they did the original work, I called them. They found the warranty and did the service for free. I was so grateful for them just being an honest business.

The technician came out within 2-3 hours. Fixed the problem in minutes!! Awesome job! Great service! Highly recommend!!!

i HAD A VERY POSITIVE EXPERIENCE WITH fALCON 5 pLUMBING & hvac. tHEY WERE RESPONSIVE, PROFESSIONAL, AND FOCUSED ON PROVIDING A SOLUTION THAT MADE SENSE FOR OUR HOME.

Highly professional, fair price and he did great work! My a/c has never worked better.

Falcon 5 Plumbing & HVAC is hands down the best HVAC company I've used. On time, very knowledgeable, no upsell, responsive when I call. A must for anyone who has a Lennox HVAC and wants quality work done.

Joseph Came within the quoted time window which is always a plus. He's professional and quickly took care of my Nest issues. He also gave me additional assistance on how to operate. Would recommend.

Called Joseph for a stubborn drain clog that wasn't responding to anything I tried. He came out quickly, diagnosed the issue, and had it cleared in short order. Straightforward pricing, no upsell, no surprise charges. He explained what caused the blockage and what to watch for going forward. Will absolutely call him again next time something comes up.

This is the worst company I've ever had dealings with. Didnt answer when I called so I went on to the next company. I get a call back from a tech saying he is in the area and can swing by and knock it out for me. Cool. Guy gets here. Tugs on the valve with a pair of pliers for a min. Cuts a hole in my wall so he can see the valve then tells me the cartridge is stuck and the valve is old and obsolete and he will have to replace the valve bringing my bill from the 250 he quoted me to 480. I was unhappy but I needed the water fixed so I said ok. He says he has a job to do in whitney about 20 min from me that he will do that, get the new valve and be back in an hour. Guy comes back an hour and a half later with the wrong part. Tells me he accidentally picked up the wrong box and now he doesn't have time to go swap it and complete the job. He leaves, hole cut in my shower wall, dust and trash from the cutting all in my tub and on the floor, and the faucet leaking worse than it was before

They were on time, very professional and knowledgeable, diagnosed the issue, gave a few suggestions on the best way to remedy my issue , stayed with exactly as quoted, I would highly recommend them to everyone

I came home on a Thursday after work to my home being 90°, I called Falcon 5 because this company HAD a 5star rating. I actually read the comments made. I felt confident that this would be a good company to work with. My home warranty just ran out and we are short on funds at the moment - it happens. The guy, Joe, told me he would come out that same day but that he was coming from north fort worth. It took this guy 4 hours to get to my house, no big deal, he came and charged me an "emergency visit" assessment fee, 189$. He was nice enough to wait till the next day for us to make the payment. We made it. I asked if there were financing options he said yes. We waited till the following Monday, heard nothing. Tuesday nothing. We kept in touch with him thru text, emails and phone calls. Nothing. He kept blaming his financial people. We wait the whole rest of the week. Nothing, and he is ignoring our calls, texts and emails. Finally that Friday (more than a week later) they say thru an email that we will get our finance quote by Monday. Monday morning it's just another assessment where they've written that we could pay 1791$ down and the rest when work is completed. THAT IS NOT FINANCING! That is a split payment. I explain that through another email and they said that is how they ALWAYS do business. If that is how they ALWAYS do it, why couldn't they be upfront and say that? Why make me wait an excruciatingly long and hot week before I found this out? I could have gone with someone that was actually WILLING TO FINANCE and take payments!

More professional than Iâ ve dealt with in years! Communicated everything and followed through as stated. Provided future option which we went ahead with as they were already there and it would be financially a little lower fee. They were completely fair with the outcome. They left the work area cleaner than they found it :)

Excellent!!! Very professional and knowledgeable!

I highly recommend Joseph and his team. Very professional and efficient!