Family Moving and Storage, LLC

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88% Recommended

3 Years In Business

Company Details

  • Verified Licenses

Contact

1788 Canova Street South East
Palm Bay, FL 32909
http://www.callfamilymoving.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 8:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Moving Company
  • Local residential moving experts
  • Same day service most parts of Florida
  • Small Moves Starting from $399
  • Packing Services
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get 4 wardrobes rentals free when booking a loca ...

    Claim This Deal

Ratings

4.5
48 Verified Reviews
  • 5
    41
  • 4
    1
  • 3
    1
  • 2
    2
  • 1
    3

Highly rated for

  • Quality
Showing 1-10 of 48 reviews Showing 0 reviews
5.0 Marilyn C. Vero Beach, FL
3/12/2021

Great experience

5.0 Keith M. Sebastian, FL
3/8/2021

Very professional, efficient, accommodating and pleasant. Yes, I recommend.

3.0 Ollie G. Palm Bay, FL
12/3/2020

I was promised a 9:00 a.m. arrival time, the crew showed up at 3:00 p.m. When a crew arrives that late in the day, all they want to do is finish (in-a-hurry) and go home. Rushed. Rushed. Rushed. My brand new washer was scratched, and had numerous black marks on the front; one of my bookcases was delivered up-side-down, with damage to the top; dings and scratches on the wall of the new home. I could go on, but what is the point? Overall, the move was unsatisfactory. No, I would not use these movers again.

5.0 Leesa S. Melbourne, FL
9/30/2020

Excellent communication. Very efficient and hard working team.

5.0 Cathy S. Zephyrhills, FL
9/21/2020

Office staff was acessable, attentive and flexible when we had last minute date changes.. The movers, themselves, were professional, personable and fast. No surprises as far as the final bill. Highly recommend.

5.0 Donald C. Vero Beach, FL
9/16/2020

experts at what they do, very professional. The price was as estimated with no surprises. They were on time and handled our possessions with care. We are very happy with this company!

5.0 John D. Vero Beach, FL
9/13/2020

Good experience, guys worked well and took care of my furniture as if it was there own. Office staff was professional and communicated well with me. Price was what they quoted me. I would highly recommend this company to others. Job well done! Thanks guys!

1.0 Jeffrey L. Melbourne, FL
9/8/2020

Hired Family Moving and Storage to move about a mile. Crew was courteous, but lacked some equipment. I provided a 4 wheel moving dolly, which they did not have. They wrapped items well, but while using the 2 wheel or 4 wheel hand truck moving dolly's they scraped the tile and wood floors in two different rooms. To make matter worse, our commercial refrigerator was dropped from the truck and the resulting damage led the refrigerator to stop working. They offered an insurance claim. Takes up to 45 days to process a claim. Their insurance only covers 60% of the weight of an item. This type of insurance is cut rate and not sufficient for valuable items being moved. Unfortunately, we did not have a good experience and cannot recommend this moving service.

1.0 Shelly M. Melbourne, FL
9/6/2020

Unfortunately I did not have a good experience with this company, several items were broken, the crew was unprofessional, careless and deceptive, For instance they broke off a corner of a bookcase and we saw the guy kick the piece into the shrubs. I understand they have a hard job, I?m not an unreasonable person, the (attempted) cover up was worse than the crime, as they say. They also broke a computer table which I had to point out and after they left I found a broken lamp which they hid in the garage leaving broken glass everywhere. However, my main issue is with the office and the lack of respect they?ve shown me in resolving the issue. I called three times and was pretty much blown off until finally reaching out to Home Advisor who contacted Family Moving on my behalf. Christina promptly called me, I was told they had the wrong email address which is why I never received a claim form. Sigh, I let that slide even thou they emailed me in the past, things like my initial contract and my receipts were all emailed. Not to mention I repeated it each time I called thru all this. Here?s where I got angry, on the call when I went over the broken items as I got to the computer table she sarcastically said ?Oh? The particle board?? Really? I never claimed it was a high end piece. We hadn?t even discussed value. It was as if SHE had already determined it was worthless. Lots of people buy stuff from IKEA and Target, doesn?t mean it?s cheap. Here?s my question to Family Moving & Storage: If I?m willing to pay you over $2000.00 to move my things and another $325.00 for an extra couple weeks storage who are you to insinuate it?s worthless? I?ve moved across country and across the state in the past and I can honestly say this was the worst moving experience ever!

Showing 1-10 of 48 results Showing 0 of 0 results
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Family Moving and Storage, LLC
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Family Moving & Storage

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