Family Pools, Inc.

4.48 |45 Verified Ratings
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Family Pools, Inc.

4.48 | 45 Verified Ratings
Write a Review
View Service Area

772-878-8452

873 Southwest South Macedo Boulevard
Port Saint Lucie, FL 34958
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Profile
Family Pools, Inc.

The bitterness of poor quality remains long after the sweetness of a low price is forgotten.

Family Pools, Inc., has been in business since 1984 treating every customer as one of the family. Whether you are planning your dream backyard or revamping your old pool, you can rest assure we will explain to you all of the possibilities that are available. We really do care about our customers. Without them we know there will be no company. New builds or resurface of decks and pools. No job is too big or too small. We have completed jobs around the nation and internationally, The Four Seasons in Punta Mita Mexico, Yemanj Villa Mustique, Nizuc Cancun Mexico, and lots more. We do either commercial or residential projects. Give us a call so we can give you a free consultation. Remember you are one of the family. Please be advised; we DO NOT work on fiberglass pools or spas in any way. We DO NOT build new pools. We DO NOT work with, sell ot install above ground pools.

Achievements

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Service Area

  • West Palm Beach
  • Fort Pierce
  • Vero Beach
  • Port Saint Lucie
  • Melbourne
  • Palm Bay
  • Palm Beach Gardens
  • Jupiter
  • Stuart
  • Okeechobee
  • North Palm Beach
  • Greenacres
  • Wellington
  • Sebastian
  • Palm City
  • Jensen Beach
  • Hobe Sound
  • Wabasso
  • Loxahatchee
  • Palm Beach
  • Pahokee
  • Belle Glade
  • South Bay
  • Winter Beach
  • Roseland
  • Lake Harbor
  • Fellsmere
  • Indiantown
  • Lake Worth
  • Port Salerno
  • See All >

Services Offered

Swimming Pools
  • Swimming Pool Remodel
  • Swimming Pool Liner
Related Services Available from Other Pros >

Website

http://familypoolsinc.com

Areas of Expertise

  • Custom Pools
  • Remodeling Pools
  • Remodeling Decks
  • Brick Paver
  • Wet-Edge Technology Pool Surfaces

Product Brands Used

  • Hayward
  • Jandy
  • Pentair
  • Wet-Edge Technology, Premix Marbletite
  • Artistic paver,US Paverscape

Quick Facts

Business Hours
Monday:
9:00 AM to 5:00 PM
Tuesday:
9:00 AM to 5:00 PM
Wednesday:
9:00 AM to 5:00 PM
Thursday:
9:00 AM to 5:00 PM
Sunday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Description: 1 year to lifetime Mfg
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1984
Memberships & Affiliations
  • National Plaster Council
State Licensing
Trade: Certified Pool/Spa Contractor
License #: CPC1456929
Expiration: 08-31-2022
Screening
HomeAdvisor Screened. View Details

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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

How We Got Started

I chose to work in this industry because My dad brought me into the family business, I always have possessed an entrepreneurial drive. I took over this company with the hopes to better satisfy customers and help them achieve their desired results. I involve myself in every aspect & phase of the company including projects using my expertise to guarantee your renovation will be that of your dreams..

We started in this industry in 1984.

We describe our business as Multi-generational

Do you have any pets?

Yes I am the proud owner or two dogs, a golden retriever named Bailey and a rescue dog named Nala.

 
Profile Photos Ratings & Reviews
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Photos
Family Pools, Inc.

My Work
5 Projects
  • Vero Beach
    1 photo
  • Cione
    3 photos
  • Puccini
    5 photos
  • Botto
    4 photos
  • Rufus Wakeman
    5 photos
Free Offer! Get Waterline Tile Regrout free when FREE Waterline Regrout When You Resurface Swimming Pool With Family Pools! Free Offer!
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Ratings & Reviews
Family Pools, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 45
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5.0   |  
Review by in Port Saint Lucie, FL
It took a while for them to get started (very busy this year I guess) but I am completely satisfied with the work they did. I wish someone called me when they did not show at the designated time. I called the office and the supervisor called me right back explaining they had to complete another job and showed up when they said later that day. They completed the job and started filling the pool when I was at Disney. Came home to a completed job and water going in the pool.
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2.5   |  
Review by in Fort Pierce, FL
Remodel job.....Horrible customer service and lack of communication through out the whole job. Crew was sloppy, we had to babysit them and point out mistakes, they started tile in wrong spot, made crazy cut in deck for drain, splattered concrete on new windows and house and damaged screen. If I did not go to granite store and pick up piece for spillway they would not have been able to fill pool and complete job. 18 months later all the grout on spa spillway is gone, they said they would fix it although it is no longer under warranty, that was 5-6 weeks ago and I highly doubt they are coming.

0 of 1 users found this review helpful.

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5.0   |  
Review by in Vero Beach, FL
Came right out to see what I needed done. Kept me informed step by step.
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4.0   |  
Review by in Port Saint Lucie, FL
Good job, took awhile but got done. Even followed up when potential problems developed. Highly recommended.
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1.0   |  
Review by in Palm Bay, FL
Hired to resurface pool. Pool surface ok, but chipped our deck in 3 places, filled with bright white grout, splattered white stuff all over our deck, grout line goes from about 1/8 in wide to almost and inch wide in places, grout on tiles and smeared on spa steps. Spa jets not working correctly, chunk of pool surface material is stuck in pool jet, one tile missing grout on top. Spent 8 weeks calling, texting photos trying to get someone out to fix the problems. When we called they kept saying some one would come out, but they never did. Said someone would be in touch with us but never got a return call. Kept sending us bill for final payment, we kept for asking for some one to come out. Final phone call was 8 weeks after they finished and Nicole said some one would call us back. Instead they put a lien on our house. Horrible work, horrible customer service. Even called the number for I believe the owner of the company (his name was the one who put the lien on our house) and he wouldn' t return our calls either. Not sure how they are still in business.

1 of 2 users found this review helpful.

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4.5   |  
Review by in Port Saint Lucie, FL
They did an excellent job on our pool deck. They were prompt, and pleasant to work with. Great job of cleaning up. Would highly recommend.
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5.0   |  
Review by in Port Saint Lucie, FL
Excellent customer service! Professional, prompt, work area left clean. Pool looks new! Will definitely recommend!
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5.0   |  
Review by in Palm City, FL
They were prompt! Return calls quickly, professional and cleaned up after each day they were here! I have recommended them to two other people that are interested in pool renovation.
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5.0   |  
Review by in Jensen Beach, FL
Great Job, it looks like a brand new pool

1 of 1 users found this review helpful.

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5.0   |  
Review by in Port Saint Lucie, FL
Did a great job. Highly recommend.

1 of 1 users found this review helpful.

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Showing 1-10 of 45
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Family Pools, Inc.
4.48
45 Verified Ratings
Ratings by Criteria
Value For Money
Customer Service
Quality
Ratings Distribution
1 Stars
2
2 Stars
0
3 Stars
1
4 Stars
8
5 Stars
34
91% of reviewers recommend this pro
Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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