Fast Water Heater Company

Met all commitments, on time, and at the agreed price!

Excellent service. Would highly recommend.

Fast, courteous and friendly. Excellent work at a fair price.

They were fast, just like their name says. The cost was double what was quoted but apparently there were a lot of "updates" that had to be done to install the water heater correctly. I must say we had no idea what it was like to have a working water heater. They were on time and on budget.

excellent service

My water heater went out overnight and I woke up to water all over my garage floor. I submitted a Service Magic project request that morning and Fast Water Heater Company called me within 5 minutes. They were at my house by 3 pm that day. I received the best customer care from the scheduler on the phone and the installers that came to the house. I would definitely recommend Fast Water Heater Company.

He was courteous and friendly, Explained what needed done, broke everything down. Waiting for you to make an INSPECTION appointment. Thank you, Don Yamagami

I got a water heater replaced. Very professional service, they came at the scheduled time, they gave a complete estimate with all costs disclosed upfront and performed the job on time. Will definitely recommend them to anyone who wants to get water heater or other plumbing service.

Called immediately, came on time, did a very thorough job and did it quickly. Explained how to light pilot light. There were extras that resulted in an almost 50% increase in the original price--not happy about that but told they were necessary, which they probably were...just wasn't ready for the big price jump.

Service was great. Charlie was the Tech and he is very knowledgeable and took the time to explain the workings of a water heater. I really felt that I made a good decision about hiring them and will certainly recommend them to all my friends. We really appreciate good, honest personnel. Thank you!

Was quick to respond and could do the job on an emergency basis. Job well done.

They did a great. We were very pleased.

I was initially told that I could charge the entire job on my AMEX card, but when they arrived to perform service I couldn't. Thankfully I had another card.

Quick, friendly, knowledgeable.

They did an ok job. They were the least expensive of the 3 estimates I received. However I did have some plumbing issues afterward. They explained that because of my corroded galvanized pipes, the corrosion could break loose & clog my shower valves. It did happen & I had to call a plumber the next day. It would have been helpful if they were licensed to fix the problem right away. Also the job initially failed inspection; in their defense I had a particularly fussy inspector. All it took was a phone call & the inspection passed the following week.

it was cost more than the estemant almost the double

I called, they responded qluickly, explaned the water heaters available, had the product on hand, installed next day. Responsive, quick and clean.

I am satisfied with their service

excellent, friendly service , fair pricing and the heater works great

On the phone I requested a 50 gal Rheem Water Heater and got a "set" price. When the came out they had a 48 gal made by GE, then wanted to add extra charges for permit, drip pan ($56!!!), safety valve, connector, etc. These can be picked up at Home Depot for less than one fourth their price. Turns out my old pan fit just nicely. Workers were good, but front office should have been more up front about costs and products.

Bret, in the office returned my phone calls quickly, if he could not answer a question he would find out and always called me back with the answer. Joe, the technician and installer does excellent work and clean up. I had 3 estimates given by 3 companys and Fast Water Heater was by far the most professional. Joe was the only one who even mentioned if I had considered a tankless water heater instead of a standard tank. With the 30% tax credit given by the Gov't if installed prior to Dec. 31, 2010, I actually will save money in the long run. After some research I did have the 9.3 GPM model installed instead of the 7.5 GPM they recommened.

Had trouble getting the model I wanted. Once It was available, the installation was quick, proper and done in a professional manner. Highest recommendation.

The workman Larry made the job very good. had been working with a number of workers from another company that were insensitive and made errors, so am recommending Larry. He worked compitently and did the install in 2 steps that fit with my schedule. he made sure i had all of the extra services needed to pass inspection.

I was not too impressed with the fast part. Also I was charged for items that were not needed or preformed. Workmanship was fine and they showed up when they said they would. The did not have a water heater to install so they had to return on the next business day. (Weekend w/o hot water). They have a checklist of items that might need to be included that went into the quote. Some of the items were not needed, but I was still charged. Since I had given the rep my copy of the quote, I have no proof of this over charge. He did not return my original quote, only a receipt that was not detailed.

They missed first appointment with out calling. Apparently technician left for family emergency without informing office. They arrived second day and gave me $50 discount. Service was friendly and professional service completed so I'm satisfied but missing the weekend appointment annoyed me because I had to take time off from work.