Feature Presentation Audio & Video, LLC

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98% Recommended

15 Years In Business

Company Details

  • Bilingual

Contact

51048 Filomena Dr
Shelby Charter Twp, MI 48315

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Home Theater
    • Home Automation
    • Surveillance Camera Systems
    • Commercial Audio & Video System (Bar, Restaurants, Banquets, Golf Course, & Board Rooms)
    • Flat Panel Installation (LCD, LED and Plasma)
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.7
    58 Verified Reviews
    • 5
      48
    • 4
      7
    • 3
      2
    • 2
      1
    • 1
      0

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 58 reviews Showing 0 reviews
    5.0 John F. Romeo, MI
    6/17/2018

    Prompt, polite and professional, the young man diagnosed my sound system problem and fixed it immediately. Outstanding!

    5.0 Adam J. Waterford, MI
    5/3/2018

    Detailed and professional work

    2.3 Mike H. Waterford, MI
    5/12/2017

    The tech that came out had no idea how my equipment worked. I figured it out for him. He was very. Ice and respectful but admitted he wasn't trained properly for my need. he had to call another guy (matt) a couple of times for help which didn't help at all. They charged me $55 even though the tech literally did nothing. He was a nice person and again very respectful. The company put him in a bad position

    Response from Company:

    Hey Mike, I apologize that wer did not give you exceptional service. With so many different makes/models of product on the market it is impossible to stay up to speed on 100% of the product. Your product was over 4 years old also which also adds complications. While in the menus with you looking over the options probably help you find your resolution. As we did roll a truck out to your home we did have to charge or min $55. - Matt

    5.0 Eloise L. Warren, MI
    5/2/2017

    Very friendly, efficient, timely, knowledgeable and went above and beyond the job required. Jon did excellent work

    3/27/2017

    Great experience from working with Jamie to schedule and John who hung the tv. Very knowledgable and customer oriented. Did an awesome job.

    3.5 Michael R. Novi, MI
    2/12/2017

    Knowledgeable guys and overall did a good job. Just a bit sloppy on outlet install (cut too far and I now have blemishes on wall next to outlet), but nothing that I am too upset about since it's hidden behind entertainment center. I finally took a look at speaker wire that was run through first floor and into basement drop ceiling, and it was just a tad bit sloppy as well in my opinion (I think I was expecting the wire to be fastened to floor structure where possible instead of just slung any which way). Again, not too big of deal since it's in the basement and most on top of drop ceiling. Because I am bit more of detail oriented freak compared to most people I am still giving these guys above average.

    2/7/2017

    These guys knew what they were doing and offered some significant help in understanding how the systems work and then tuned my surround sound with equalizer and made it sound just great

    The best of the best. Really nice guys, and the most important thing is that they know what they're doing

    5.0 Douglas M. New Baltimore, MI
    1/23/2017

    These guys are awsome

    Showing 1-10 of 58 results Showing 0 of 0 results

    Photos

    Feature Presentation Audio & Video, LLC

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