Few Moves, LLC

Do not use. Based on the information I provided Few Moves online agent I received a written estimate for a move from Connecticut to Raleigh North Carolina on the understanding that I did not have a set date to move as my house was yet to sell. I was told I could lock in the cost estimate by paying a refundable deposit of $3000. A place hold was confirmed in writing with an arbitrary date for the move. No actual move date was arranged. On the arbitrary date written on the contract I received a call from Few Moves saying their moving truck was on the way. I explained that no moving date had been made and that the date in the contract was clearly for a place hold. The administrator was surprised but said we had to surrender the deposit. When I tried to contact the agent who had drawn up the contract there was no reply and I later discovered he was no longer with the company. The only way to contact Few Moves was through email - to which no one responded - or by their online phone number which was answered by an administrator. The administrator then claimed my wife had lied to them and said we were moving and that we had sold our house. Neither true. Then the administrator said she would speak the the owner. The owner told her to tell us that we had lost the deposit. I asked to speak to the owner who refused to speak to me. I then received an unsigned email accusing myself and my wife of lying, stating that we had failed to meet the terms of the contract and that Few Moves would not refund the deposit. All further emails and phone calls by myself to Few Moves were unanswered . I contacted an attorney who wrote the owner. Attorney received no response. Attorney advised me to take the matter to the NC Small Claims court.

Being a local company, I feel like I was more connected to them, much easier working with a local company.