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First Call Chimney Service
Chimney or Fireplace Service, Brick or Stone Fireplace Gas Repair, Brick or Stone Fireplace Repair Service,
About us
We are locally owned and operated in Louisville. We are a full service chimney business that services both commercial and residential customers. We sweep and repair all types of chimneys. We are fully insured and we can come out today to give a free quote. Please call us today.
Business highlights
10 years of experience
Memberships & Affiliations
Chimney Safety Institute Of America Certified
Services we offer
Chimney or Fireplace - Clean and Inspect
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.533 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 15% | ||
| 3% | ||
| 3% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 33 reviews
Mike B.
Oct 2018
Chimney or Fireplace Service
Worst company that I ever hired. He recommended 3 services to keep water out of chimney. After one year, same problem came back, but he refused to come back to even look at it. All 3 services that he did had warranty of from 3 yrs to lifetime. I have a court judgment against him regarding this work and he won't pay.
Doris F.
Apr 2018
Chimney or Fireplace Service
Kara H.
Feb 2018
Chimney or Fireplace Service
David was out the next day after I called. He was prompt and gave us lots of useful information about our chimney. I will definitely be using First Call again in the future.
Eric M.
Jan 2018
Chimney or Fireplace Service
Not only is David professional, he's also very patient. He's willing to explain he step of the process and will work with your insurance company.
Claudia M.
Jan 2018
Brick or Stone Fireplace Gas Repair
Did a great job in diagnosing and repairing the problem with my gas fireplace. I was able to get an appointment very quickly, and the work was also completed very promptly.
Cindy O.
Dec 2017
Chimney or Fireplace Service
DARLENE C.
Dec 2017
Chimney or Fireplace Service
very professional
Mark U.
Nov 2017
Chimney or Fireplace Service
Nancy B.
Oct 2017
Chimney or Fireplace Service
David was very professional as well as being a nice guy. He explained things to me, which was helpful in understanding what is wrong with the fireplace. I felt that he was honest with me, too. I don't know if his prices are high, since I haven't had any other pros out to look at my fireplace, but I will probably hire him to also fix the issues with it. Today, he cleaned it and did an evaluation of it. I sincerely recommend him.
Daniel S.
Oct 2017
Chimney or Fireplace Service
very courteous, and professional. i will use them again.
John W.
Aug 2017
Chimney or Fireplace Service
Ed J.
Jul 2017
Chimney or Fireplace Service
Very unprofessional, very messy and no attention to detail! Definitely would not recommend this company. Workers were nice and courteous, but the work was hurried and shoddy! Generally unprofessional!
Response from First Call Chimney Service
"We extended a discount for the work we usually only extend to clients that schedule work immediately after the appointment. Upon agreeing to honor the discount a month past expiration, and we completed the job, the client called back the next day saying that part of the job was left unfinished. We came back on a non bussiness day, and it was obvious that the client had messed with the finished product himself. Upon agreeing to fix it, He canceled his check demanding even more of a discount. I agreed to this just to be done with the client. We had also requested two days to complete the job, yet the clients schedule kept changing allowing less"
Michael B.
May 2017
Chimney or Fireplace Service
no comment
Cbris R.
Apr 2017
Brick or Stone Fireplace Repair Service
On time, cost as quoted. Price was high but hired them for experience, good reviews, professionalism, and honesty, and they did well on all counts. We highly recommend this company.
Lisa H.
Mar 2017
Chimney or Fireplace Service
They did a great job !!
Lisa H.
Mar 2017
Chimney or Fireplace Service
Very knowledgeable,professional team,, Thanks David.
Virginia R.
Mar 2017
Chimney or Fireplace Service
Jim E.
Mar 2017
Chimney or Fireplace Service
Clean cut young professionals with above average tools, and quite a bit of experience.
Delbert E.
Feb 2017
Chimney or Fireplace Service
Amy W.
Feb 2017
Chimney or Fireplace Service
Booked appointment in a timely manner and was professional and thourough in the inspection of our two ventless fireplaces. Also inspected the fireplace cap and vent on the roof and provided estimate to repair/replace.
Debbie U.
Feb 2017
Chimney or Fireplace Service
Very professional and through
Lisa H.
Jan 2017
Chimney or Fireplace Service
David and his crew did a wonderful job installing my Buck Stove. They were very professional and friendly.
Cecilia F.
Jan 2017
Chimney or Fireplace Service
the men working were nice and very professional, explained what he did and what to expect.
Robin W.
Dec 2016
Chimney or Fireplace Service
Very professional
Jason B.
Dec 2016
Brick or Stone Fireplace Gas Repair
Professional and thorough.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
First Call Chimney Service is currently rated 4.5 overall out of 5.
First Call Chimney Service accepts the following forms of payment: CreditCard
Yes, First Call Chimney Service offers free project estimates.
No, First Call Chimney Service does not offer eco-friendly accreditations.
No, First Call Chimney Service does not offer emergency services.
No, First Call Chimney Service does not offer warranties.