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First Choice Plumbing & Heating
Thermostat - Install or Replace, Thermostat Service, Central A/C - Service or Repair,
About us
First Choice Plumbing and Heating is your complete source for all your residential and commercial plumbing needs. Our team includes fully licensed and insured master, journeymen and apprentice plumbers with years of experience and training. Serving all of Eastern Massachusetts, First Choice Plumbing and Heating is well-recognized as one of the premier plumbing contractors of the area that professionally repairs, replaces, remodels, re-pipes and installs anything related to plumbing. We promise the highest quality of service, outstanding products, friendly advice, and competitive rates. Our goal is to provide our customers with prompt and efficient service. When an unexpected plumbing or heating emergency occurs and you require immediate service, we have staff on call 24 hours a day, 7 days a week. No job is ever too big or too small for First Choice Plumbing and Heating. We specialize in all phases of plumbing, heating, and appliance installation and sewer line cleaning.
Business highlights
Se habla espanol
Emergency services offered
20 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.950 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 24% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 50 reviews
David T.
Oct 2013
Faucets, Fixtures and Pipes - Repair or Replace
I would hire them again for other plumbing issues . Great work and nice customer service.
Bruce C.
Sep 2013
Central A/C - Service or Repair
Both Carlos and Joe did an outstanding job. I would not hesitate to recommend them to anyone who wants honest and professional craftsmanship at a reasonable price.
Kathy J.
Sep 2013
Faucets, Fixtures and Pipes - Repair or Replace
they were very thorough and fixed the problem in a very timely fashion. We recommended them to our neighbor
Steven T.
Sep 2013
Water Heater - Repair or Service
They came when they said they would. They provided an accurate estimate of cost and time. They completed the work within the cost estimate and within the time they said they would. In this day and age - that is praiseworthy - based on my experience.
Stephanie S.
Jul 2013
Carlos was excellent not only did he return my call the same he came and looked at the project the same day. He was upfront and honest about what the project entailed and stuck to his word there were no hidden fees once they started. I will never let anyone else work on my house, I would recommend him to anyone.
James B.
Jul 2013
Central A/C - Service or Repair
ON TIME EFFICIENT REASONABLE
CLINTON S.
Jul 2013
Central A/C - Service or Repair
EASY TO DEAL WITH
Emile M.
Jul 2013
Central A/C - Service or Repair
We are very pleased with the work First Choice provided. They came over the same day I contacted them unlike all others I called. They fixed the problem and also checked the rest of the system to make sure all was OK. They were knowledgeable, and honest. We would defiantly use them again.
Denise S.
Jun 2013
N/A
Central A/C - Service or Repair
Fantastic customer service! Carlos & Joe had to cancel on a Friday because of another job that took longer than expected, but came out on a Saturday to make up for it. Then when they realized it was just an issue with the breaker simply needing to be flipped, they didn't even charge me for coming out! RARE these days! Thanks so much for a fantastic first impression. Will be using you again in the future!
Dennis C.
May 2013
N/A
Faucets, Fixtures and Pipes - Repair or Replace
First choice plumber was timely and efficient. Any concerns, or problems, he explained the situation and gave different options to resolve the problem. . When the job was done, he explained what was done, what type of warranty ... After he left, I went up to check out the toilet and the bathroom was cleaned as if he was never there.
Steve T.
Nov 2012
N/A
Central A/C - Service or Repair
Arrived on time and went straight to work. Finished job quickly and efficiently and to my satisfaction. Friendly and professional and would hire again.
Jane L.
Jul 2012
N/A
Central A/C - Service or Repair
Carlos and Carl did a fantastic job. Finally a honest and straight forward contractor. Installed a new A/C and heating unit. Work was professional and done beyond what they need to do. Defiantly will use again and again. Carlos takes pride in his business and it show in his work. In my attic in the scorching heat to get the job done.
Phil L.
Jul 2012
N/A
Central A/C - Service or Repair
Carlos and Carl are great to work with. On time, friendly, and know what they are doing!
Eric T.
May 2012
N/A
Water Heater - Repair or Service
The final price turned out to be less than the estimate. He spent time explaining his work and recommending future work. Good, sound advice. I look forward to working with him again.
Mike P.
May 2012
N/A
Central A/C - Service or Repair
The guys were very nice and also really helpful. They took care of my a/c by servicing it to make sure it was in good shape. They also helped me with a couple of other issues that had nothing to do with the A/C and fixed a problem I had with my hot water from the tub for a couple of years that others could not figure out. Would definitely hire them again.
Manuel M.
Apr 2012
N/A
Well Pump Repair or Service
My well hasn't performed this well in years! What a breath of fresh air. It's not often you find good people like Carlos. Excellent service, friendliness, and professionalism. I'd been having problems with my well for a while. I contacted First Choice Plumbing through ServiceMagic, and Carlos called me within an hour. He came over Saturday of that week, and corrected the problem promptly. Great price! 100% satisfaction! Mannie from Taunton. " 5 stars not enough" I High Recommend him
Lisa P.
Apr 2012
N/A
Gas Furnace / Forced Air Heating System - Repair
Carl & company were great, efficient and neat!
Deb C.
Apr 2012
N/A
Project was completed as expected, price was comparable as I did shop around. My only problem was I failed to try the faucets to ensure operability prior to contractor leaving. Drains were clogged which is probably to be expected (I wish they had checked before leaving). Luckily my husband was able to remedy the problem by taking off faucet and cleaning screens (unclog). Other than that I was satisfied with service and Carlos was very pleasant explaining options available.
Kevin S.
Feb 2012
N/A
Gas Boiler or Radiator Heating System Repair
The technician who came out to the house was excellent. He was very knowledgeable, skilled and fast and had a great attitude! Very satisfied.
Ray G.
Dec 2011
N/A
Faucets, Fixtures and Pipes - Repair or Replace
Received a call the same day, came out to look at job the next day and had quote within 24 hours. Professional and explained what he was doing. Quality of work was very good. I would re-hire for other projects.
Cheryl D.
Nov 2011
N/A
Faucets, Fixtures and Pipes - Repair or Replace
If I could have rated these 2 professionals higher, I would give both Carl and Mike a 10 from First Choice Plumbing. They were both professional, courteous and excellent at their work. It is so nice to see honest, hard working contractors when there are a few bad apples that ruin the reputation of the rest. They arrived on time, assessed the problem, came up with a solution for the plumbing and gave me a quote. The quote was the actual price - they did not quote me one figure and charge different one when they were completed. I mentioned I also needed electrical work done and Mike did that project while Carl did the plumbing. Outstanding!
Sue K.
Oct 2011
N/A
Gas Furnace / Forced Air Heating System - Repair
A+ !! We would very highly recommend Carlos and Carl of First Rate Plumbing & Heating. We needed a new gas furnace and they were prompt and courteous, with a fantastic work ethic. In-line price with competition but an especially great parts and labor warranty which we feel is just as important, if not more so. We are very pleased, and will definitely call them again for future work.
Gordon P.
Oct 2011
N/A
Central A/C - Service or Repair
The quality and the pride that he takes in his work says it all....... 5 stars all the way!
Phil C.
Sep 2011
N/A
Faucets, Fixtures and Pipes - Repair or Replace
It seems that not only did they do a good job but both Carlos and Carl are actually nice people. They worked hard, were courteous, and did a fine job.
Martin P.
Sep 2011
N/A
Faucets, Fixtures and Pipes - Repair or Replace
Again Carlos did outstanding work. First Choice is my only choice when it comes to plumbing!!
Licensing
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FAQ
First Choice Plumbing & Heating is currently rated 4.9 overall out of 5.
First Choice Plumbing & Heating accepts the following forms of payment: CreditCard
Yes, First Choice Plumbing & Heating offers free project estimates.
No, First Choice Plumbing & Heating does not offer eco-friendly accreditations.
Yes, First Choice Plumbing & Heating offers emergency services.
No, First Choice Plumbing & Heating does not offer warranties.