Paul Construction & Awning, LLC

I'm disappointed with the turnaround time, delays, installation and service. I paid for a $13K awning in mid-April 2026. The contract we signed noted 3-4 weeks turnaround. The awning was delivered in May but the earliest they could schedule the installation was late June, even though Paul, the owner, told us the turnaround would be 4 weeks from when we placed the order. Then, the scheduling team double booked our install date. I called that day to confirm because they never reached back out and the crew never arrived and that is when they realized they double booked the crew. I had to push for a new install date within a week because at first they didn't take accountability and said it was just a scheduling oversight. During the installation, the crew broke the center arm. It's mid-July now and the earliest installation is August. I've reached out to Paul several times and he doesn't take accountability.