I went to Home Advisor to find reputable firms to provide quotes on a new Heat Pump and its auxiliary equipment. Much to my surprise, they recommended only two firms. Since I was aware that this project would cost $3,000 or more, I decided to not limit my options to just two firms. Since the unit I would eventually purchase was replacing the builderâ  s grade unit that came with my new home, purchased in 2004, I contacted the firm that installed the original equipment and the firm that maintained that equipment for 12 of the 15 years. Apparently, unbeknownst to me, Home Advisor must have a pending jobs listing that other firms can check periodically in search of prospective customers, and two other firms contacted me directly requesting a chance to bid on my project and I happily accepted. The equipment being replaced was a Lennox 3 Ton 10 Seer unit. The units quoted were: Comfortmaker, 3 Ton 17.5 Seer, variable speed heat pump system Trane, 3 Ton 16 Seer, single stage heat pump system. Lennox, 3 Ton 16 Seer, single stage heat pump system. Carriage, 3 Ton 16 Seer, two stage heat pump system. Daikin VRV , 3 Ton 16 Seer, Variable stage heat pump system. Amana, 3 Ton 15 Seer, single stage heat pump system. After investigating contractor reputations and analyzing the specifications and weighing advantages/disadvantages versus price, I determined that my best option was the Daikin VRV unit. The contractor, 1st Coast Climate Control, LLC, has a first rate reputation with the BBB, Angieâ  s List and Home Advisor. Their representative, Ed Kitchen, is an excellent salesman and installer. He spent at least an hour pointing out all of the benefits of this particular unit. Of all the units quoted, theirs was the only heat pump that would easily fit in the confined space that my town home unit provided for installation. Unfortunately, during Edâ  s presentation my wife was occupied elsewhere and when she returned home she requested that I ask him to do another presentation, he graciously came out to our home again and went through his presentation so that she would have the opportunity to learn about the new equipment and ask questions as they occurred to her. Daikin, a Japanese firm, is the Worldâ  s Largest Producer of Air Conditioning Systems. While in the military, I spent four years in Japan, and I witnessed the work ethic and dedication that workers invest for their employer. You will not find a more conscientious group of employees anywhere. Since we are one of first families in this city to have this particular unit installed, Daikinâ  s Territorial Sales Manager, Fernando â  Titoâ  Quintana, was on-site during the installation. He was very enthusiastic and assured us that his firm was invested in ensuring we are happy customers. Needless to say, the installation went smoothly, Ed and his crew worked diligently and cleaned up after themselves, leaving us with a stable and pleas