First Impression Hardscapes, LLC

4.86 |68 Verified Ratings
Write a Review

First Impression Hardscapes, LLC

4.86 | 68 Verified Ratings
Write a Review

410-799-0299

7154 Montevideo Rd
Jessup, MD 20794
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Profile
First Impression Hardscapes, LLC


Transforming Hardscape Fantasies Into a First Impression Reality!

F.I.H. are the premier hardscape artisans the D.C. metro area. We take a custom approach to designing your driveway, walkway, patio, or pool deck in elegant flagstone or stunning, durable pavers. We have a General Liability Insurance policy #PCA0019863

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Silver Spring
  • Bethesda
  • Rockville
  • Gaithersburg
  • Annapolis
  • Baltimore
  • Towson
  • Takoma Park
  • Columbia
  • Potomac
  • Germantown
  • Ellicott City
  • Chevy Chase
  • Olney
  • Pasadena
  • Woodstock
  • Kensington
  • West Friendship
  • Reisterstown
  • Gambrills
  • Monrovia
  • Crofton
  • Woodbine
  • Knoxville
  • Beallsville
  • Lisbon
  • Savage
  • Cooksville
  • Middletown
  • Glyndon
  • Elkridge
  • Dayton
  • Glenwood
  • Clarksville
  • Ashton
  • Severna Park
  • Odenton
  • Mount Airy
  • Laurel
  • Clarksburg
  • Frederick
  • Glenelg
  • Damascus
  • Annapolis Junction
  • Marriottsville
  • Spencerville
  • Jessup
  • Highland
  • Simpsonville
  • Fulton
  • Barnesville
  • See All >

Services Offered

Brick & Stone
  • Brick and Stone Patios, Walks, and Steps - Install
  • Brick and Stone Driveways & Floors - Install
Concrete
  • Pavers for Driveways and Floors - Install
  • Interlocking Pavers for Patios, Walks and Steps - Install

Areas of Expertise

  • Paver Installation
  • Flagstone Installation
  • Retaining Wall Installation
  • Belgium Stone Installation

Product Brands Used

  • Eagle Bay,Nicolock, Belguard,

Quick Facts

Business Hours
Monday:
9:00 AM to 5:00 PM
Tuesday:
9:00 AM to 5:00 PM
Wednesday:
9:00 AM to 5:00 PM
Thursday:
9:00 AM to 5:00 PM
Friday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Description: 3 Year Warranty On Installation and Labor.
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Retaining Walls
  • Bilingual

Credentials

In Business Since: 1998
State Licensing
Trade: Home Improvement Contractor
License #: 126107
Expiration: 09-19-2021
Screening
HomeAdvisor Screened. View Details

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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

How We Got Started

I chose to work in this industry because I love working with my hands, and watching a project take shape. Seeing the transformation of projects is truly beautiful..

I love working in Montgomery County because I like to beautify the area I live in..

We started in this industry in 1998.

We describe our business as Well established

 

Photos
First Impression Hardscapes, LLC


My Work
7 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
First Impression Hardscapes, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 68
  Page 1 of 7
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5.0   |  
First Impressions were outstanding and did an amazing job. The crew they sent were polite and professional. They paid attention to the details of the job. I highly recommend First Impressions from the sales rep to the installers did an outstanding job.
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5.0   |  
Review by in Boyds, MD
Project: Install Brick or Stone Patios, Walks, and Steps
From the beginning of this process to the end, this company was excellent! Dustin arrived, as scheduled. He followed up with me with a design, an estimate, and documentation for me to submit to my HOA. Upon HOA approval, the company scheduled my project. The project manager and the staff were PERFECT! They told me that the job would take two days and it did. On the morning of the third day, the power washers arrived early, at 8 a.m., and power washed the house. The workers worked well together, did a very professional job, and cleaned up after themselves. I highly recommend this company.
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5.0   |  
Review by in Boyds, MD
Project: Install Brick or Stone Patios, Walks, and Steps
They did exactly what they proposed. There were no surprises.
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5.0   |  
Dustin was very professional and friendly as I navigated a brick driveway project from the beginning. It took a bit for me to nail down what I wanted, as there was no existing driveway on my property, and I appreciated their patience and support. Overall I am very satisfied with the work FIH did and would definitely hire them again!
Response by First Impression Hardscapes, LLC: Thank you so much for your nice review and for taking the time to share your experience with us. First Impression Hardscapes staff are very happy to be a part of the improvement of your home. Hopefully, we will have the chance to provide you with our services again in the future.
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5.0   |  
They kept in touch with me throughout the project and even made a last minute change that I had requested. Great design and the install team was thorough down to sweeping off the hardscape after all the stone was installed. Dustin was a great PM.
Response by First Impression Hardscapes, LLC: First Impression Hardscapes would like to *Thank You* for your wonderful review on HomeAdvisor. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!
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5.0   |  
First Impression did a great job installing pavers for walkways and patios in my front and back yard. The pavers look great and the installation was fast. They were quick to return to my house to fix a couple minor issues. They were highly professional. I would use them again for all my paver needs!
Response by First Impression Hardscapes, LLC: Thank you so much for your nice review and for taking the time to share your experience with us. First Impression Hardscapes staff are very happy to be a part of the improvement of your home. Hopefully, we will have the chance to provide you with our services again in the future!

1 of 1 users found this review helpful.

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5.0   |  
Overall the work was very good. Christopher Morgado came out and gave us an estimate right then. He was very personable and treated us with respect (some other contractors were very condescending especially when talking to me, a woman). He came up with a design and stopped by several times showing us different paver samples. The work started very quickly. They worked hard, even in the oppressive heat. They explained all the issues when any problems arose (we did have a few unforeseen issues but they had answers and resolved everything very well). The work is beautiful and very sturdy. I would recommend them, and if we needed additional work done I would hire them again.
Response by First Impression Hardscapes, LLC: First Impression Hardscapes would like to *Thank You* for your wonderful review on HomeAdvisor. It was a pleasure working with you and we look forward to working with you again in the future! Enjoy the new addition to your home!

1 of 1 users found this review helpful.

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5.0   |  
We worked with Christopher M. for our patio project and are very pleased with the service he provided. Once we selected the pavers and made the initial down payment, the project was scheduled in a week. We love the patio and First Impressions did an excellent job on the project and it was completed in two days! The workers were very efficient and fast! We are now working with a landscape company to complement the patio
Response by First Impression Hardscapes, LLC: Thank you so much for your nice review and for taking the time to share your experience with us. All First Impression Hardscapes staff are very happy to be a part of the improving of your home. Hopefully we will have the chance to provide you with our services again in the future!
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2.0   |  
I had my driveway replaced with pavers. The actual work crew was great and efficient, but the management is far from it. A small gravel area and drain were left unfinished and I was promised they would come back soon to finish that. After multiple requests I foolishly paid the remainder of my balance. It has now been more than 8 months, and the unfinished area is overgrown and looks terrible. I have contacted them multiple times and either receive no answer or am told they will let me know when a crew is in my area. In addition to the unfinished area and drain, there is also a small part of the driveway that has sunk and cracked. They have not given any indication when they will repair that. My DC water rebate for the new pavers was also delayed by about four months because project manager forgot to submit the final paperwork (even though that was the very reason I was told it was critical for me to pay off my balance). Use these guys with caution... and if you do, do NOT use Mark H. as your project manager and do NOT pay your final balance until all the work is completed!
Response by First Impression Hardscapes, LLC: First Impression staff appreciates your review and thanks you for your time to bringing to our attention the facts of what happened. This is something new to us because we work with the best professionals and to get to the bottom of this we have our project designer explaining his side also. Your satisfaction is extremely important to us. Here is Mark HXXXXXX look of the facts in his own words: "I met Mr. MXXXXXXX in July 2018, making him aware of the RiverSmart rebate program that allowed him to receive $4,300.00 in rebates/savings, the project also included new fence, retaining walls,steps and pet area. I performed all requirements for the program for no additional charge, providing CAD drawings with renderings, during our construction I coordinated with deck contractor to ensure integrity of all projects combined, was available to make requested addendums. The small gravel area and drain Mr. MXXXXXXX is referring to could not be completed due to other deck contractor not finished work. the rebate program requires payment in full ($0 balance) to contractor. We waited for several months until February 2019 when we deducted $600 +$1,181.50 (total remaining balance $1,781.50) in order to receive payment for work rendered, we even reduced the cost of addendum that they were agreed upon to do so. We bent the program rules a bit in order for Mr. MXXXXXXX to receive his $4,300.00 rebate. Mr. MXXXXXXX did not pay the $1,181.50, so we never returned to install the gravel + drain box." Sincerely Mark HXXXXXX Project Manager
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5.0   |  
Very pleased with First Impression design and result.
Response by First Impression Hardscapes, LLC: Thank you so much for your nice review and for taking the time to share your experience with us. All First Impression Hardscapes staff are very happy to be a part of the improving of your home. Hopefully we will have the chance to provide you with our services again in the future!
Was this review helpful?  
Showing 1-10 of 68
  Page 1 of 7

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