First Response Disaster Team

4.84 |31 Verified Ratings
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First Response Disaster Team

4.84 | 31 Verified Ratings
Write a Review

386-428-8825

2322 Hibiscus Drive
Edgewater, FL 32141
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Profile
First Response Disaster Team


COVID-19 UPDATE: Following CDC guidelines, all technicians wear full PPE including respirators.

First Response Disaster Team is a family owned and operated water, mold, fire, and smoke remediation firm serving all of Volusia , Brevard, Flagler and Seminole County as well as the greater Orlando area 24 hours a day, 7 days a week. We are time-line driven. For you this means that while we are drying out your water damaged property or remediating your mold, fire or smoke damage, we are already scheduling your build back repairs. Getting your home, business and life back to normal as quickly and painlessly as possible is our priority! Having lived and worked in southeast Volusia County for over twenty years, we have built a reputation based on honesty, integrity, quality work, and a commitment to helping our clients through a difficult time. For more information and to message us follow us on https://www.facebook.com/FirstResponseDisasterTeam/. Or visit www.TheDisasterTeam.com. If you have showed interest expect a call from us within 24 hours! Call us anytime - (386) 428-8825

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Daytona Beach
  • Orlando
  • Melbourne
  • Longwood
  • Winter Park
  • Deland
  • Palm Bay
  • Ormond Beach
  • Port Orange
  • Cocoa
  • Deltona
  • Casselberry
  • New Smyrna Beach
  • Titusville
  • Debary
  • Apopka
  • Merritt Island
  • Mid Florida
  • Rockledge
  • Altamonte Springs
  • Cocoa Beach
  • Lake Mary
  • Edgewater
  • Sanford
  • Scottsmoor
  • Cassadaga
  • Winter Springs
  • Mount Dora
  • Ocoee
  • Oviedo
  • Cape Canaveral
  • Lake Monroe
  • Melbourne Beach
  • Sharpes
  • De Leon Springs
  • Mims
  • Oak Hill
  • See All >

Services Offered

Disaster Recovery Services
  • Fire or Smoke Damage Recovery
  • Water Removal Recovery
Mold & Asbestos Services
  • Toxicity & Mold Removal

Areas of Expertise

  • Emergency Water Removal
  • Mold Remediation
  • Fire and Smoke Remediation

Product Brands Used

  • Flood King Extractors and Water Claw, Extech i5 Infrared Camera, Hygro Precision Psychrometer, Surveymaster Moisture Meter, E-Tes, Omni, Drieaz

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
7:00 AM to 7:00 PM
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Institute of Inspection Cleaning Restoration Certifications, Florida Association of Certified Mold Inspectors
State Licensing
Trade: Certified General Contractor
License #: CGC1511799
Expiration: 08-31-2020
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 09-14-2020
Type: Worker's Compensation
Amount: $1,000,000
Expiration: 01-01-2021
Type: Umbrella Liability
Amount: $1,000,000
Expiration: 09-14-2020
Type: Automotive
Amount: $1,000,000
Expiration: 09-14-2020
Awards
  • Entrepreneur of the Year - UCF Business Incubator - 2014
  • Grand Champion Christmas Float - New Smyrna Beach - 2014
  • Bright House Regional Small Business Award - 2015
  • Volusia/Flagler Influential Women to Watch - 2015
Screening
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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Southeast Volusia Chamber of Commerce

Port Orange South Daytona Chamber of Commerce

Ormond Beach Chamber of Commerce

New Smyrna Beach Board of Realtors

Daytona Beach Chamber of Commerce

How We Got Started

I chose to work in this industry because As a Certified General Contractor, I knew I could use my project management and business skills to help people through difficult times and put their home, business, and/or life back together as quickly and painlessly as possible. For more information about what we do, please visit our website at www.TheDisasterTeam.com..

We started in this industry in 2006.

We describe our business as Rooted in the community

How did you get into this industry?

I saw the need for a professional, empathetic contractor with the skills and integrity necessary!

 

Photos
First Response Disaster Team


My Work
4 Projects
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Ratings & Reviews
First Response Disaster Team

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 31
  Page 1 of 4
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5.0   |  
Review by in Titusville, FL
They are a great company. The owners were very caring and genuinely concerned about my family. They took care of the problem very well and in a good, timely manner.
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4.5   |  
Review by in New Smyrna Beach, FL
Ken was great from the beginning and even after the mold removal project was complete. He had excellent response to my inquires, the project was begun and completed in the set time and the workspace was left clean and neat. He was personable and professional. We will recommend and not hesitate to call again if another need arises.
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4.5   |  
Review by in Longwood, FL
Zac, the technician and his dad Ken (I believe) the salesman and the very competent lady mold expert were great. My wife and I from the beginning knew that they were going to really fix the problem. Small competent companies like this are, in many ways, the backbone of the American economy.
Response by First Response Disaster Team: Thanks Paul! We enjoyed working with you & appreciate your positive feedback.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Melbourne, FL
They did not do any work after they identified that the mold was surface mold and not coming from inside of the wall. It was left up to us to clean abd remove the mold; with instructions to buy a specific paint called Kilz and use that to stop and prevent future mold coming on the walls as a result of continued condensation in the bathroom where my teenage daughter takes excessively long showers which is the leading cause of the mold.
Response by First Response Disaster Team: Thank you for your feedback! To clarify, when I met with your mother she indicated that she did not want to file an insurance claim and wanted to take care of this herself. She asked what she could do to prevent the surface mold that was appearing due to condensation. This was when I recommended applying a coat of Kilz to the walls. First Response would have gladly taken care of this project for her! Please let me know if you have any additional questions or concerns.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Longwood, FL
I strongly recommend these folks. They are true professionals. If the words knowledgeable, competent, customer-friendly, responsive, detailed, appeal to you, then this is the company you need to hire. I can’t say enough good things about Ken and the entire team at First Response. Simply put, they do whatever it takes !
Response by First Response Disaster Team: Thanks for your kind comments Ed. It was a pleasure meeting you and having the opportunity to work together!
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5.0   |  
Review by in New Smyrna Beach, FL
They were great
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5.0   |  
Review by in Daytona Beach, FL
Zac and his team were responsive, timely and professional throughout the entire project. In a stressful time, Zac provided insightful recommendations on "just the right" amount of service needed, how to work with the insurance company and went the extra mile in developing a rebuild estimate. In an industry that is rife with predatory companies looking to take advantage of unknowing consumers and insurance companies, First Response Disaster Team is a breath of fresh air. You will not go wrong with this family run business.
Response by First Response Disaster Team: Thank you Steve. We work hard to make a great impression on our customers. Great reviews are our goal!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Averill Park, NY
I cannot express enough gratitude for the First Response Disaster Team located in in Edgewater Florida. Zac Brooks was the man we worked with. He and his parents Ken and Ann-Marie are the owners of First Response Disaster team. On their website they explain that they believe in the importance of customer relationships, quality of service, integrity, teamwork, respect, citizenship and accountability in their corporate culture. They don't just say these words; my families experience with this company is that they live these words. I live in New York and own a home with my elderly mother in Port Orange. During a bathroom upgrade there was mold discovered behind the walls. The situation became very complicated as our home butts a neighbor's residence and mold was also in our neighbors home. Our neighbor was unwilling/unable to re mediate the mold in her home. This became a very challenging situation. I was trying to handle these events from New York. The insurance process was lengthy and we ran into many roadblocks. My mom was out of the home for weeks and weeks. It was stressful to say the least. Zac Books and his staff at First Response DIsaster Team were patient, kind, and extraordinarily helpful. Zac offered to call insurance companies, banks, and he even spoke to the neighbor for us as he could explain the needs and the danger of mold between the walls. The First Response Disaster team put up a thick wall of plastic to prevent the neighbors mold from entering our home and set up multiple air filters to remain in place for over a month while we sorted through how to remedy the issues. All I can say is that Zac Brooks and his staff were a comfort to me and my family during a time where we felt no one else cared, was willing to, or able to help us fix this issue. Zac and the First Response Disaster Team treated us as people first. Like all of us they have to earn a living and get paid but it was so nice to work with a company that put people above profit. I am very impressed with their compassion and patience. I would highly recommend this company to anyone dealing with mold in their home. Here is their contact information. http://www.thedisasterteam.com 386 428 8825 Sincerely, Catherine Ricchetti
Response by First Response Disaster Team: Thank you Catherine. We had a challenge here, but we were determined to complete your project to everyone's satisfaction. We know how difficult it can be for a homeowner to facilitate a repair like this from such a distance, so we are all happy that we had such a great end result!

2 of 2 users found this review helpful.

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5.0   |  
Review by in Port Orange, FL
They followed through on the job quickly. They let me know what was happening every step of the way.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Deland, FL
Very honest and dependable

1 of 1 users found this review helpful.

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Showing 1-10 of 31
  Page 1 of 4

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