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About us
At First Restoration America We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Business highlights
Emergency services offered
19 years of experience
Memberships & Affiliations
Institute of Inspection, Cleaning and Restoration Certification
Services we offer
Recovery Service - Water Removal, water leaks
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.720 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-20 of 20 reviews
Jean S.
Mar 2017
I have scheduled an appt for air quality test/mold & mildew - they are able to come out next day! I look forward to seeing/hearing how it all works out. So far so good - great on phone to explain things and what to expect.
Anne D.
Jun 2016
I was quoted one price then charged $600 more to my card. Still trying to get it corrected.
Response from First Restoration America
"Hello Thank you for commenting on the work we performed. The credit should already be back to your account. We were unfortunately working off a new operating system and had a little trouble with it. Fortunately it's all fixed and your credit is there. Thanks you again for your business! Regards Keith First Restoration America"
Jacki D.
May 2016
Keith patiently exchanged many emails with me as I learned more and more about mold remediation. I chose this company because the price was competitive and the warranty was 3 times what the other companies offered. As it turns out, my cost was $400 less than expected. The men carrying out the job were hardworking, efficient, neat, and easy to have around. I would hire them again in a minute...but I hope I don't need to!
Response from First Restoration America
"Thank you very much for the positive remarks. It means a lot to myself and our employees when you take the time out to give us good reviews like this."
Jason A.
Mar 2016
Timely, efficient, professional, and performed at or above industry expectations across all elements of requested tasks.
Joe K.
Feb 2016
professional, knowledgeable, personable
HEATHER D.
Nov 2015
I definitely plan on hiring these individuals. I'm extremely pleased with quality and quotes given to me. Looking forward to working to working with such an experienced and knowledgeable company!!
Heidi D.
Nov 2015
Water Removal Recovery Service
Responded quickly to request on HomeAdvisor, a technician was in our home an hour later. Professional technician, customer service was great, made contact with insurance company.
Orlando F.
Aug 2015
They called back right away. And had excellent advice and very knowledgeable
David W.
Jul 2015
The contractor did not clean mold from furniture. I was unable to contact him about notification to the lawyer for restitution. This remediation was to settle a law suite between my company and a tenant. The lack of completion and incomplete service is delaying us from rental income.
Response from First Restoration America
"We re extremely sorry you had a bad experience with our company. Out of the thousands of home we serve we ve never had an issue. We did try to contact this customer on several occasions as did home advisor but he never returned our calls. We strive and pride our selves on the customer service we provide to the public. Thanks Keith DiPrima First Restoration American"
Justin B.
Jun 2015
Water Removal Recovery Service
Handled everything including insurance! Did awesome work, home is like new after terrible flood damage.
Jimmy T.
Jun 2015
Water Removal Recovery Service
Outstanding company! Work was done extremely fast and professional!
CAREN M.
Feb 2015
Very knowledgeable & friendly people, easy to work with!
Debbie C.
Dec 2014
After the service I received from First Restoration I will never go with another company. If you have any water, fire, or mold damage call these guys. The owner is awesome and very personable.
Pamela D.
Dec 2014
After the service I received from First Restoration I will never go with another company. If you have any water, fire, or mold damage call these guys. The owner is awesome and very personable.
Pamela D.
Dec 2014
I could not be any happier with the work First Restoration did after we found asbestos during a remodel. I highly recommend this company!
Don P.
Nov 2014
This is an outstanding company. The owner was very friendly, he gave me a reasonable quote. I would highly recommend this company for any restoration needs.
Jack C.
Nov 2014
I had a pipe burst in my kitchen and I called First Restoration America for the cleanup. They did an amazing job I would highly recommend them!
Bill G.
Nov 2014
This company is top notch! I would highly recommend them!
Daryl D.
Nov 2014
I would suggest any one who needs restoration work go to them. The owner of the company was very friendly and fair.
Cole J.
Nov 2014
I highly recommend First Restoration America. We had a toilet in our office flood overnight when no one was there. They came out the same day the flood was detected and were incredibly professional and friendly. They gave an accurate quote and continued to check on the dryers when needed. I had tons of questions since I was offsite and they were always very responsive and helpful.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
First Restoration America is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
First Restoration America accepts the following forms of payment: CreditCard
Yes, First Restoration America offers free project estimates.
No, First Restoration America does not offer eco-friendly accreditations.
Yes, First Restoration America offers emergency services.
No, First Restoration America does not offer warranties.