Five Star Bath Solutions of Annapolis

The project was done awesome I had a walk in shower installed with a seat and grab bars very beautiful work Mike I. And Justin S. Were very professional they also left my bathroom clean I couldnâ t find any trash or debris anywhere they worked together as a team I would highly recommend them to anyone who needs work done

Amazing company

They did a great job

I had my tub/shower changed to a walk-in shower completed on January 28th. I was so pleased with the owner, sales rep and the workers. Everyone were so polite and professional. This whole experience was pleasant and not stressful. I recommend Rob Santin and staff of the Annapolis, MD office highly.

5 Star Bath Solutions totally demolished my old bathroom and built a new one with a walk-in shower with a fold down teak wood seat, a dual flush commode, new vanity, new mirror with attractive new lights above, a new mirrored medicine cabinet, and a new floor..

This is an excellent company. They do quality work at a reasonable price. I had my master bathroom totally redone with a walk-in shower, new vanity, new mirror, you medicine cabinet, higher toilet with dual flush, and a new floor. The workers who did all this were diligent and a pleasure to have in my home.

They were helpful with options and advice to ensure the new shower fit perfectly with the existing master bath. We are very happy with the results.

We had a great experience with Five Star from start to finish. Our sales rep was friendly and not pushy and his attitude was a big part of what sold us on the shower remodel. The owner/management team was very accommodating and kept us apprised of our installation date. Our installer was always prompt and was alone for the whole project (his partner was ill), but he did a great, thorough job and we really enjoyed working with him. We would absolutely work with Five Star again and would recommend them to anyone who is looking for a bath or shower remodel.

I cannot say enough good things about Five Star Bath Solutions. The entire experience from beginning to end was top notch - from Kirk's initial visit (great presentation, no high pressure sales tactics) to the actual remodel (guys were fantastic - friendly, knowledgeable and skilled - kept us informed and involved us in decisions). Rob was available for questions, updates and advice throughout the entire process - and hooked us up with an excellent painter to finish off the bathrooms. Everything looks amazing! Quality work at a fair price - highly recommend them to anyone looking to do a bathroom remodel.

If you want to be mistreated then you would hire this company. After the job the shower is not draining properly and I have not received any follow up from them. As well they sent an employee and that employee just walked in without introducing himself if I did not have cameras I would not have known he was there. I feel that I spent more money than I should have for the quality I have received and the customer service experience.

First time using Home Advisor and 5-star Bath Solutions. Hit a 5.0 in both cases. Everyone involved was terrific, answered all my questions with respect and patience (I am pushing 80!). Workers did clean work with very kind attitude. The final work is beautiful. I enjoyed comments from my family like Wow, Whoa, Holy Cow, and more. Plus my family is relieved for my safety with the design and a little jealous of the beauty of the whole installation. Would I recommend 5-star and Home Advisor? Not only Yes....but heck Yes!

not started yet

Absolute excellence from beginning to end! They did an amazing job! The salesperson was knowledgeable, the workers were efficient, everyone was friendly. The work was done ahead of schedule and I absolutely love my new bathroom! I highly recommend them!

We just agreed to give this project to them. Kirk did a great job with the initial presentation, he fully explained the process in detail and we believe they have a grasp on what we need done , which is why we decided to go with them. UPDATE: 6/20/21-The job is done and we couldn't be more pleased Tyler and Cameron were here bright and early each morning and worked hard and precisely for 4 straight days- Excellent results! Our bathroom not only is now attractive but perhaps more importantly a lot safer after they installed safety bars in the shower. To anyone considering renovating a bathroom you should call 5 Star Bath Solutions We're glad we did and I think you will be too!

Has not done work yet. Scheduled for June 2021

We needed our bathroom remodeled because of my wifes medical issues, which required our Jacuzzi bathtub (with a high step-over side) removed and replaced with a walk-in shower, with a bench. I did Google/Bing searches and came up with 3 potential companies. The first company I spoke to was Five Star Bath Solutions (in Annapolis, MD). I set up an appointment to have Kirk Hoffman (Design Consultant) visit. He arrived exactly on the time agreed upon and spent a couple hours, plus, going over everything possible, answering every question that my wife and I fired at him, in addition, he recommended a number of pointers (pro and con) on doing the job that we had not considered. He carefully listened to what we were looking for and had in mind, and why. Kirk went into the bathroom and took all the necessary measurements, when completed he explained exactly what the job requirements would entail (in complete detail). He then went over a brochure (of the Sentrel Bath System) showing us different optional design patterns available which have the appearance of a natural stone look with no actual grout lines (making it extremely easy to clean and maintain), and then went into full detail (step-by-step) of how they would do the job; from taking out the old bathtub to installing the new walk-in shower. Kirk went over cost (giving us various options that would either decrease or increase the final price) which, in turn, gave us the option of mixing and matching the exact design we wanted. He did not push us into going with something we did not want â meaning no high-pressure sales pitch to buy or add this or that. My wife and I were extremely happy with Kirkâ s presentation. A couple days later we had a follow-up visit by Rob Santin (General Manager and Owner). Rob went over all the work to be done, did a personal walk-through double-checking everything Kirk had laid out and, reaffirmed how it would be done and when (initial time frame was to be in/around mid-September). He said given my wifeâ s medical issues if they could, they would move the installation time frame up. Turned out they got an opening and installation was done the 3rd week in August, which was fantastic. A lot of hard work was done by the crew over the next 2 ½ days they were here. Led by Bo (Burkman) who was not only an excellent leader/manager of personnel as well as time - but he also was right in there helping with; the tear out of the old bathtub, moving things and cleaning up every day. The remainder of the team were - Tyler, Jason and Jay. Not only were they â allâ extremely professional but they were also very personable and pleasant. Before starting they laid down several runners so no damage would come to our carpeting. The pride they all took in doing their job definitely showed in the meticulous finished product. As the installation progressed, Bo always consulted with us to make sure things were going as planned and that when it came to putting in the final items such as; the grab bars, the bench and even the corner shelf's to hold soap and shampoo, up until the last minute he explained and recommended, from his experience and expertise, where and exactly how they should be installed. In the end they all turned out to be in the perfect position. Bo even modified the size of the bench â after it had been initially installed, which to say the least was no small part â it added an additional 2 to 3 hours of unexpected work he did on his own. Bo always said â I want to make sure the customer is completely satisfied, with the finished product. My wife and I are extremely satisfied with the bathroom remodeling done by - Five Star Bath Solutions. It was a great experience working with them and STRONGLY recommend contacting Five Star Bath Solutions for any home bathroom remodeling type work you need done. Everyone was very personable, professional and trus...

Rob was great to work with, very professional and no high pressure sales pitch. Bo and Tyler did an excellent, outstanding job. Gave accurate information along the way. Provided drop cloths and cleaned up after the job. Just love my Triton shower walls, the new tub, shower doors, flooring-yeah-no more grout and new radiator cover. Highly recommend this team. So happy every day when I go into the bathroom.

Fast friendly good quality work

They came when they said, it cost what they said, and it took as long as they said. Can t really ask for more :) they even went above and beyond and patched some drywall for me

Five Star Bath Solutions, is a very professional business. From Day 1, the communication was great and the presentation of what was performed and what was done was on point. His team came into my home and completed my bathroom in 2 days. I love everything about the work, so much so that they are doing another bathroom for me in my home in June. I am recommending this company to all my friends for any bathroom remolding needs. They did a great job and all my friends that see it love how it looks.

In short we really like the quality of the work. Our bathroom looks refreshed again even though it is now 75 years old. The new vanity and mirror have really brought our bathroom to life and it looks very modern now. The install team and project manager were flexible with scheduling, reasonably priced and did good quality work and the service was exceptional. Will definitely use them again for any future remodels. The name says it all.

We had our hall and master bathrooms done last week and both are exactly how we envisioned. It was an easy decision to replace the ceramic tile in our bathrooms with this low maintenance solution- the products are beautiful and there are many color/style options. We had the subway tile look in our boys bath and the larger 10x20 tile look in our master shower and immediately our bathrooms are upgraded! Definitely check out the slide bar shower head- the one thing everyone in our family asked for! We can't wait for Rob and his team to come back, we have plans for my dream soaker tub to complete our basement bathroom. Thank you Rob, your team is very professional and we look forward to seeing you again soon.

I hired Five Star Bath Solutions to remodel my Master Bathroom & I enjoyed the results so much that I hired them to remodel my Guest Bathroom. The crew was punctual, efficient, knowledgeable & friendly. Rob (the salesman) was very courteous, knowledgeable, professional & maintained contact with me throughout the process. I would definitely hire them again & I would recommend them.

The work was completed in a timely and professional manner. Workers showed up on time and were very polite and neat. Rob worked patiently with us in our product selection. The bathroom looks fabulous!

Five Star Bath Solutions live up to there name! I am overjoyed with my new shower 😀.