Five Star Cleaning Services

4.72 |17 Verified Ratings
Write a Review

Five Star Cleaning Services

4.72 | 17 Verified Ratings
Write a Review

262-490-1400

N6704 Tippecanoe Trail
Elkhorn, WI 53121
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Profile
Five Star Cleaning Services


A Clean Above the Rest!

At Five Star Cleaning Services, we focus on quality cleaning projects. We use our years of experience and expertise to complete your project with perfection. We are easy to work with and get the job done right the first time. Customer service and honesty are the most important aspects of our business and your satisfaction is our number one priority. Please call us today to schedule a consultation. We look forward to working with you!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Milwaukee
  • Racine
  • Kenosha
  • Rockford
  • Loves Park
  • New Berlin
  • Waukesha
  • Janesville
  • Brookfield
  • Machesney Park
  • Watertown
  • Beloit
  • Crystal Lake
  • Menomonee Falls
  • Trevor
  • Antioch
  • Franklin
  • McHenry
  • Waterford
  • Bassett
  • Ashippun
  • Cudahy
  • Harvard
  • Lannon
  • Round Lake
  • Pewaukee
  • Milton
  • Gurnee
  • Garden Prairie
  • Pell Lake
  • Wadsworth
  • North Lake
  • Muskego
  • Belvidere
  • Genoa City
  • Hebron
  • Roscoe
  • Lake Villa
  • Delafield
  • East Troy
  • Richmond
  • South Milwaukee
  • Winthrop Harbor
  • Hartland
  • Hubertus
  • Whitewater
  • Colgate
  • Big Bend
  • Burlington
  • Oconomowoc
  • Butler
  • Evansville
  • Ingleside
  • Wales
  • Island Lake
  • Zion
  • Capron
  • Woodstock
  • Huntley
  • North Prairie
  • Franksville
  • Shirland
  • Eagle
  • Sussex
  • Merton
  • Pleasant Prairie
  • Union
  • Okauchee
  • Greendale
  • Wauconda
  • Elm Grove
  • South Beloit
  • Oak Creek
  • Lake Geneva
  • Ringwood
  • Poplar Grove
  • Elkhorn
  • Caledonia
  • Stoughton
  • Mukwonago
  • Genesee Depot
  • Nashotah
  • Grayslake
  • Algonquin
  • Fox Lake
  • Dousman
  • Russell
  • Fontana
  • Rockton
  • Jefferson
  • Caledonia
  • Marengo
  • See All >

Services Offered

Cleaning & Maid Services
  • Maid Service
  • Post Construction Clean-up
  • One Time Maid Service

Areas of Expertise

  • Cleaning
  • Move In / Move Out Cleans
  • Weekly / Bi-weekly / Monthly Cleans
  • Construction / One Time Cleans

Product Brands Used

  • Mrs. Meyer's / Galaxy / Home Store

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2017
Memberships & Affiliations
  • BBB
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because cleaning and organizing are skills that have always come naturally to me. I enjoy seeing the finished results of my projects. I enjoy working with my clients and knowing that I've given them the ability to do more with their free time..

We started in this industry in 2005.

We describe our business as Family owned and operated

What's the quickest way to make your home appear tidy??

Vacuum / mop your floors.

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Five Star Cleaning Services

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 17
  Page 1 of 2
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5.0   |  
Review by in Elkhorn, WI
Very professional, did a great job, friendly, would definitely recommend!!
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5.0   |  
Review by in Fort Atkinson, WI
Project: Clean House Interior (Maid Service)
Very professional easy to work with great communication
Response by Five Star Cleaning Services: Thank you, Donna!!
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5.0   |  
Review by in Elkhorn, WI
I’m so glad I found this company! They gave a very reasonable bid compared to other companies. I was booked within the week I called, had my first cleaning, and I’m so excited for them to come back!
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5.0   |  
Review by in Dousman, WI
What a fantastic crew of workers! The four very busy women finished a “deep clean” in three hours. They did an excellent job, and I will call them again.
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5.0   |  
Review by in Burlington, WI
Making my house sparkle monthly since Feb. Shannon and her crew do really excellent work and take pride in what they do (so important). FYI, before they arrive I pickup anything that might obstruct their efforts as I am paying them to clean NOT tidy up my house, there is a difference. This helps them to be highly efficient and get the job done more thoroughly. They clean from top to bottom in every room and are diligent about attention to detail! Best of all Shannon encourages me to let her know if I'd like anything done differently. I highly recommend Five Star Cleaning Service.
Response by Five Star Cleaning Services: Thank you Terry for the positive feedback!!
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2.0   |  
Review by in Genoa City, WI
This cleaning service was a huge disappointment. I was willing to pay more than my previous cleaner charged because the owner seemed to run a tight ship with her employees and wouldn't tolerate sloppy work. The floors of my house looked like they hadn't been touched. A small toy was lying on the floor when I left and it was still in exact spot when I returned, confirming the floor hadn't been cleaned. I complained to owner and rather than apologize she disputed my claims. Apparently she's unaware of the importance of customer service.
Response by Five Star Cleaning Services: Thank you Brenda for your review. I again apologize that you were dissatisfied with our services. Upon first meeting with you, you did express your dissatisfaction with your cleaners method of steaming your laminate and wood floors and I assured you Five Star does not use floor steamers. When receiving your non verbal communication expressing your dissatisfaction, an immediate apology was given. I assured you that your entire main floor; kitchen, dining, living, master suite, powder room and front entry were indeed vacuumed with a hard floor attachment. As well as the laminate flooring having been wet mopped with Bona Laminate Floor Solution.
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2.0   |  
Review by in Mukwonago, WI
Shannan has been cleaning my house weekly for six months. She does a nice job; not sure if it is her or her daughters or some random employee that I have not met. I am a full time working mother with a 2 and 1 year old. I got a text out of the blue saying that my toy room and clean laundry was too much for her employees to handle and was terminated immediately. She did not try to discuss more conducive ways to work together. She made me feel terrible about my home and it is already difficult to ask for help as it is.
Response by Five Star Cleaning Services: We pride our business success on all services well done and value our clients. This is definitely not a usual occurrence or situation at our business. Thank you Olivia. As many of us here are full time working mothers, and would like that special accommodations would or could be extended to such. And indeed we do provide special rates and accommodations based on life situations, i.e. Veterans, disabilities, seniors and etc.. The accommodations / services in which you want us to provide were above and beyond cleaning your home. After a verbal conversation with you regarding the current condition of your home, and your inability to understa
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5.0   |  
Review by in Delavan, WI
Project: Clean House Interior (Maid Service)
The best service I have ever dealt with. Shannan and Diana were efficient, thorough and professional. They left my home sparkling clean without a high chemical smell. It is just fresh!I would highly recommend 5 star cleaning services. They will be back in two weeks!
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5.0   |  
Review by in Fort Atkinson, WI
Project: Clean House Interior (Maid Service)
Friendly, efficient, detailed, flexible in scheduling. She comes in and gets right to cleaning. Always asks if there is anything special you want done. So detailed and through. After she leaves the house smells fresh and clean, does not smell of cleaning supplies. Shannon is wonderful. I would recommend her to anyone. Great job each time. Just can't say enough about her and the job she does.
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5.0   |  
Review by in Burlington, WI
They come in and get right to work and get the house clean. Pleasant clean smell not a strong smell like pine sol. Pleasant and professional to work with.
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Showing 1-10 of 17
  Page 1 of 2

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  2. Verify Insurance
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  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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