- Residential Work
- Commercial Work
- Small Jobs Welcome
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process94% Recommended
5 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 6:00 PM
- Sun: 8:00 AM - 6:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Interior and Exterior Drainage
- Crawlspace Foundation Repair
- Waterproofing
- Concrete foundation repair
- Post and pier (block) repair
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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8/21/2020
The Five Star Team was amazing to work with! Adela provided the warmest and friendly service coordinating our driveway replacement. Andy and his on-site team were consummate professionals, timely, providing updates along the way, and doing an outstanding job. Five Star is truly 5 stars for service and work!
6/30/2020
I've contacted several types of contractors over the past months, these guys were hands down the best. Respectful of me and my home, and did a fantastic job of leveling my post and pier foundation for a very reasonable price. I would HIGHLY recommend this company. Thanks Adela, Andy, and Freddy!!!
12/18/2019
Andy and Fidel showed up promptly each and every day, worked very hard from start to finish, with very physically intense labor. I can't believe the amount of work they got done in a short period of time. And as for water in my basement - it has totally been taken care of with the system they installed. They are extremely professional and knowledgeable about their industry. Answered my many questions and were responsive to change orders along the way. They did an excellent job and I would encourage anyone looking for a waterproofing contractor to definitely give them the opportunity to bid the project and work with you. At the end of the job, they cleaned up everything, inside and out, and left me with peace of mind that I'll have a dry basement for years to come.
8/9/2019
Hard working and professional.
5/7/2019
I couldn't be happier with my decision. And for those shopping around for bids, give these guys an opportunity. I darn near went with someone else who got all kinds of high ratings, talked a big game.. turned out to be a little sketchy. I was fortunate to change plans, super grateful I did. I have a real french drain, and my basement flooding problems are gone. True to their word, when I did had a minor cosmetic issue, they immediately came out and made the repair, at no cost to me. They are competitively priced, won't cut corners, and will be very up front. I honestly feel they are a gem in the rough. Five stars for sure.
5/5/2019
Response from Company:
Hi Charles, thank you so much for the review, though I am completely shocked as to why we received a 1 star, seeing how I was constantly in contact with you throughout the entire project, we fit you into the schedule as a rush job since you needed this work done asap, when you spoke to me that you wanted to schedule you said we were the lowest bidder, and mostly because not once did I hear anything negative or about any issues that you were concerned about. The work was drainage work, 1 star was for the quality of the work. Please let me know what the problem was with the job that was low quality. We use the best pipe and materials for our jobs, and we have never had a problem with our quality of our work. In fact, we get a lot of praise for our quality, our hard workers, and the overall service we provide from the moment of our estimate appointment until the work has been completed. Please let me know how I can fix this issue. I understand from the onsite estimator after the job was completed that you told him you had other projects we might be able to work on, so again, this is a shock to see a 1 star rating. ~Adela
9/21/2018
This is an amazing company. They stuck to their timeline and to the bid and did an enormous amount of work in a small amount of time. We were very impressed and wouldn't hesitate to recommend this company to family and friends.
8/10/2018
Andy and Fidel did a fantastic job repairing a crucial drain line. The job involved cutting though a concrete sidewalk, locating the problem, repairing the damaged sections of drain, making sure the new drain line was pitched correctly, confirming the new line was leak free and then patching the sidewalk with new washed aggregate concrete. They could not guarantee a perfect match of the concrete but in the end, it is difficult to detect the repair. Overall, delighted with the work they did. Would definitely hire them again.
Response from Company:
Thank you so much Susan, for leaving a review and mentioning Andy and Fidel, who worked hard to make sure you got your drainage issues resolved. I very much appreciate you taking the time to share your experience. ~Adela
8/4/2018
Happy with the finished work. The cost seemed high for the work involved.
Response from Company:
Thank you Jonathan for the review. I appreciate it very much. Being a small family owned business, we're normally known for our exceptional attention to detail, so I am happy to hear you were happy with the finished work and that Andy and Fidel were able to provide you with a solution to the problem you were having with your drainage. We try very hard to keep our cost down and we usually come in the lowest bidders, assuming we are being compared to other contractors that are licensed, insured and bonded, so I am sorry to hear we did not get 5 stars on the value for your money, as well as the quality. I had no idea you were displeased with the pricing until after the work had been completed. If you'd like to discuss this further, please contact me at 206-290-3928 or adela@fivestarbsns.com. Thank you again for taking the time for the great review! ~Adela
5/30/2018
Great experience from start to finish. Very professional and quality workmanship!
Response from Company:
Thank you so much for your great review and for your business Karl. Our crews work very hard to ensure you get a good experience from start to finish and I am happy to see that reflected in the work done as well as in your experience with them. I can assure you the estimator and crew lead had the same experience working with you as the homeowner. Please feel free to refer us to any of your friends. We are always available to help.
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