Approved
Five Star Air Conditioning, Heating & Plumbing
Central A/C Service or Repair, Swamp Cooler Service or Repair, Heat Pump Repair or Service,
About us
Five Star Air Conditioning, Heating & Plumbing is a family-owned, owner-operated company serving Washington and Iron Counties. Our owner has 25 years in the trade and started Five Star in St. George in 2020 to do it right: no call center, no upsell scripts, just our own crew. We repair and replace AC, heat pumps, furnaces and ductless mini splits, plus water heaters (tank and tankless), water softeners and everyday plumbing. Upfront Good/Better/Best pricing, 24/7 emergency service, Google Guaranteed and licensed in Utah. Military and veteran discounts honored. Call (435) 817-8181.
Business highlights
Emergency services offered
10 years of experience
Services we offer
A/C & Cooling Systems , Central A/C - Service or Repair , HVAC - Installs and Repairs, Heat Pumps & Ductless Mini Splits, Water Heaters & Plumbing Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.941 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 41 reviews
Thomas F.
Jun 2026
Google Review
We were impressed how quickly the service tech Justin arrived and diagnosed our air conditioner problem on a very hot day. Justin was friendly and professional. He took the time to explain and fix the problem. He went above and beyond to complete the project. We will definitely use this company for our future needs.
Colleen P.
Jun 2026
Google Review
Service people were prompt, responsive, courteous, and competent
Brian W.
Jun 2026
Google Review
Showed up on time. Did a good job.
Garry B.
Jun 2026
Google Review
It wasn’t what I expected. They treating me with respect for my age and the problems I have they fixed it with respect to me. I appreciate it very much.
Brent W.
Jun 2026
Google Review
I have ended up with Five Star now for all my water heaters, water softener, 2 furnaces and A/C units now all done by these folks so it is nice to know for any issues I will have one company to call and they will ensure my needs are met! Comforting to know now for years to come they are my company!
Sherri K.
Nov 2024
Gas Furnace / Forced Air Heating System Repair Service
We had a brand new system installed plus all new duct work and registers including demo of old system. It was an extensive job and Justin and his team were amazing and professional. Justin made the experience one of the best we have had. His vast knowledge and what we were wanting to accomplish, he got it done. Great communication and we always knew what was going on. Definitely recommend Justin and his team! Give them a call, you wont be disappointed!
Dana H.
Jun 2023
Central A/C Service or Repair
They came out the same day to check heat pump Friday 6-09-23. I needed a new one that they installed Monday 6-12-23! They were professional and expedient! I have cold air before the annual heatwave! I’m very happy with their performance! Thank you for your help! Great company!
JAMES M.
Jun 2023
Whitney was a joy to deal with and Josh the technician was just awesome. They went out of their way, above and beyond what I had expected and it's really appreciated.
Tanja E.
May 2023
They responded so quickly to my request for a quote and got my job scheduled immediately. They showed up during the service window, just like they promised, and got the repair taken care of fast.
Matt M.
Apr 2023
Central A/C Service or Repair
Super
Ernest F.
Jan 2023
Excellent,company.
Herbert R.
Jan 2023
Heat Pump Repair or Service
Great job
Sherelle Z.
Dec 2022
Gas Furnace / Forced Air Heating System Repair Service
I would like t have had the experts name, so I could call on him again. The only thing I didnt like was there was a brand new thermostat on the wall and he changed it and took it with him, we could have used it on another furnace, it was new. Five star home services did get us another one so everything is A OK.
Mary S.
Dec 2022
Friendly, quick response. Day after installation we noticed a slight drip of water on the water heater. The company sent a plumber immediately and he found the source of the leak and fixed the problem.
Steve H.
Aug 2022
These guy are great ! Honest and provide superior service. Thank you,
Judy W.
Jul 2022
Central A/C Service or Repair
Justin came the same day we called. He was awesome, took care of issue in 10 minutes. We will absolutely use them again. Thank you Justin!
Linda D.
Nov 2021
I AM STILL IN SHOCK OVER THEIR SERVICE, SPEEDINESS X AND FRIENDLY STAFF SUCH A GREAT ALL AROUND COMPANY, iI NOW HAVE THEIR NUMBER ON speed diaL!!!
Emily F.
Nov 2021
They were awesome helpful I even had a question weeks after they had replaced my water heater and took the time too come help me when I need help again there who I will be calling
Brian W.
Jun 2021
N/A
Cailie C.
Jun 2021
Swamp Cooler Service or Repair
They were very friendly
Edwin D.
May 2021
Very prompt, fair and professional. I like Carrier equipment and they did exactly what they said.
GREYSON G.
May 2021
Central A/C Service or Repair
No complaints - they respond well and do what they say they will do and at a reasonable price. I would recommend them.
Bruce C.
May 2021
They quick to come and make a bid which beat all the other companies. They started immediately and finished up in great time. Important as we had no hot water.
Brad J.
May 2021
The workers were efficient and helped remove my old water heater. They also asked for preferences on where to install the tankless water heater.
Patricia P.
Apr 2021
I wish he would have offered to put a sprayer in the kitchen in.
Licensing
Insured
Licensed*
Trade License Number
11810932-5518
Trade License Locale
UT
Trade License Expiration
11/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Five Star Air Conditioning, Heating & Plumbing is currently rated 4.9 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Five Star Air Conditioning, Heating & Plumbing accepts the following forms of payment: CreditCard
Yes, Five Star Air Conditioning, Heating & Plumbing offers free project estimates.
No, Five Star Air Conditioning, Heating & Plumbing does not offer eco-friendly accreditations.
Yes, Five Star Air Conditioning, Heating & Plumbing offers emergency services.
No, Five Star Air Conditioning, Heating & Plumbing does not offer warranties.