Five Star Solutions, LLC

He is a bad person. He charged me over $450 for parts of furnace worth less than $80.00. He also wanted to charge me twice for his services. Thank God I put a stop payment on the check I gave him. He shamefully admitted his fault and I willingly paid $395.00 even though his services and parts were below this amount for the sake of peace instead of ripped off $915.00.

open the furnace, shut down gas, said it is old. then charge money, leave the furnace open and gas shut off, take money and go.

Ed is fantastic - efficient, courteous, prompt & thorough. He explained what was needed so I could easily understand. Even though I hired him to do maintenance on my furnace, he pointed out a leaking water heater which I was not remotely aware of. He helped me confirm it was still under warranty & removed & replaced the water heater the very next day. I highly recommend this company. Thanks again Ed!

These guys were great! On time and repaired my central ac unit within an hour. Will definitely be my first call if help is needed in the future.

professional and did a great job.

Great customer service and cared about helping me out and fixing the problem. I would use Five Star Solutions for all of my work. Thank you so much!!!

Prompt and efficient service

Very eager to get furnace working well. Knowledgable and wanted to learn as much as he could about my system.

Ed was personable and friendly as well as being competent. He found the problem I was having and was conscientious concerning the repair. Great job! I'll bring him back again whenever there's an issue.

He was on time and made every effort to be there great customer service. Price is little too high. He could check the problem i have little more thoroughly and still was not sure if he has fix the issued.

Furnace cleaned and serviced- Very knowledgeable and personable- Would use for yearly maintenance and replacement when needed.

great guys very friendly and helpful!

Quick and on top of it would recommend!

Responded quickly to my service needs. Needed a part that was not on truck but found it quickly and returned the next day to complete installation. Fast, friendly service. Thank you.

Contacted Five Star Solutions to check out a noisy AC unit at 10pm via email. Ed promplty called the next morning and was out the following day. He found some problems that if left without repair would have cost thousands later on. I will gladly use his services again when needed.

I cannot say enough about Ed and Five Star Solutions. We have used Five Star two times in the last year, once for our furnace and once for our air conditioning. Both times Ed was professional, courteous, and on-time. When our furnace went out in the winter it was an emergency, and even being first time customers he came immediately. The thing I like the most about our service from Five Star is the time Ed has taken to explain all of our options to us. I feel that he is on our side, and not just trying to sell me service or parts that we don't need. His pricing has been excellent, and I f

The guy was very informative... customer focused rather than being only skilled technically. Diagnosed prob quick and endured my satisfaction with result. Timely and flexible work hours... came same day for a 6pm fix

We hired Five Star Solutions to check on our central A/C that wasn't coming on. Ed was prompt, courteous and honest. He initially thought there was a bigger problem with the wiring to air handler but checked the unit schematic and made sure everything was good. He replaced a blown fuse and brought the unit back up, checked and rechecked to make sure everything was running as expected. Their price is also reasonable. I would definitely hire them again and recommend to others.

Ed and his crew are outstanding. My forced oil fed forced hot air furnace would not ignite. I found Five Star Solutions using this site and called them. They scheduled a visit for 7:30 am to fix it. They were on time. They diagnosed the problem in short order, had the parts on their truck, installed it and the system is back up and running like new. They are friendly, prompt, and fair with their pricing. I would recomend them to anyone, anytime for furnace or AC work.

I would not hesitate to call them again. Highly recommend Five Star Solutions!!

Friendly and experienced but over charged about 5 times on part replaced.

They called me back i almost no time after I submitted my inquiry online and came in at a time I picked. The two staffs showed up are friendly and seem to be knowledgeable about what they do. The price is fair compared to other competitor (we actually researched the price before I sent the inquiry). So 5 star it is as I have nothing to complain about during my overall experience :)

They excellent ( called before I even got off computer) Very nice man, on time, did the job well and reccommended to my daughter who set appt

I've been having trougle with our HVAC system. We had another providor come out twice with no result except that he started makeing recommendations and never called back. Ed from Five Star Solutions arrived right on time & then when through my entire system from cellar to attick. He discoved several things that we not maintained/borken and determined the heart of the issue and demonstrated to me what it is doing. As he said, 'its a real mess'. Instead of trying to fix it himself or fix other items, he found a control specialist that can make recommendations on my options. Ed is honest & passionate about his work. I highly recommned him

Made a solid effort to get to me and work within my schedule despite being pretty busy. I would use them again.