Five Star Services NC, Inc.

4.44 |11 Verified Ratings
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Five Star Services NC, Inc.

4.44 | 11 Verified Ratings
Write a Review

919-462-3050

1149 Executive Circle, Suite B
Cary, NC 27511
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Profile
Five Star Services NC, Inc.


We strongly believe in giving our customers the most for their money. We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience. This approach has set us apart from our competition and keeps our customers coming back!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Raleigh
  • Cary
  • Apex

Services Offered

Siding
  • Vinyl Siding Install
  • Wood / Fiber-Cement Siding Install

Areas of Expertise

  • Cement Siding
  • Vinyl Siding
  • Exterior Painting
  • Windows
  • Roofing

Product Brands Used

  • Alcoa
  • Alside
  • CertainTeed
  • James Hardie
  • Wolverine
  • Norandex, Owens Corning
  • Mastic, Tamko, Sherwin Williams

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1992
Memberships & Affiliations
  • Certfied Certainteed, Hardie Plank, Roofing
Awards
  • #1 Siding Company in Wake County 2014, 2013
  • Highest Customer Satisfaction Rating 2004-2014
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We donate and support the 1in8 Breast Cancer Awareness foundation located in Cary NC

How We Got Started

I chose to work in this industry because I love interaction with customers and am greatful I can be of assistance to people.

We started in this industry in 26.

We describe our business as Family owned and operated

What is your # 1 goal in business?

To do my best to make sure every customer is satisfied with our services

 

Photos
Five Star Services NC, Inc.


My Work
3 Projects
Save 30% on Shutters, Door installs, Windows with all complete siding replacement Save 30%
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Ratings & Reviews
Five Star Services NC, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 11
  Page 1 of 2
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5.0   |  
Review by in Raleigh, NC
Very accommodating
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3.0   |  
5 Star Services was hired to install new windows, siding, and gutters on my home. Siding and windows were done within expectations. Gutters were installed incorrectly and do not function. After many emails and a brief visit by 5 Star Services. They determined that the gutters that were correctly installed. allowing a majority of the watershed from the roof to pass between the gutter and the fascia/drip edge. I posted videos on Youtube https://www.youtube.com/watch?v=ksm2LLLISKs showing that much of the water was not going into the gutters. Highlighting the fact that the gutters were installed over the drip edge not behind it: https://www.youtube.com/watch?v=mgPj2XfOutU&t=2s. 5 Star Services still stated that the gutters were installed properly and refused to have further contact with me. I have been forced to search for a new contractor at my expense to completely replace the nonfunctional gutters. all of the estimates so far have agreed the gutters were installed incorrectly. Pls be aware that this contractor (5 Star Services) In my honest opinion based on my experience with them. Will not honor warranty or guaranty any work they do.
Response by Five Star Services NC, Inc.: Jason, I appreciate you and your brother for the business. You are both nice and kind people. The issue with the roofing drip edge which was there before we started was that the drip edge was installed incorrectly. I suggested 2 options, to have the drip edge removed or we could add flashing under the roof shingles into the gutter. Your brother let me know he has done roofing in Florida and is going to replace the roof himself which at the time I suggested he re-do the roof flashing and install it correctly. If there was anything we installed incorrectly that needs to be repaired I would be more then happy to take care of it. My cell ph# is 919-656-8140. Feel free to call or text me if I can help you in any way. Once again thank you for your business and I apologize for any misunderstands and am always willing to help anyone, anyway I can.

1 of 2 users found this review helpful.

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5.0   |  
Review by in Apex, NC
So happy I chose Five Star Services I recently had my siding replaced, a window replaced, gutters replaced with gutter guards, and all the fascia and soffit clad. 5 Star Services were professional from the estimating process to the completion of the project. Rob, who came to the house, walked the house with me explaining the various options available. He also pointed out exactly what would be done and answered all the questions I had. Their estimate was the middle priced estimate (I had 5 done). The cost was not the lone factor in choosing who to go with. The professionalism put them above the rest. Every little thing they were going to do was spelled out in the estimate, even walking the area with a large magnet to collect any fasteners/nails that were dropped. It was great to know that before the project began, both I and 5 Star were on the same page and things were in writing. The work began on time. Every day, they were on time to start at 0800 and worked until they had gotten, what I could tell, a designated section done. it did not matter if it was 6 or 7 PM. When they came to things that could be done a couple of ways, they would ask what we, the home owners, wanted. The crew was great and whenever I had a question, I would contact the head of installation, Vinny. My questions usually came after the crew had left as I first got a chance to look at things after I was done with work. My call was returned promptly. The work was completed in a timely manner and with great detail. When able to, I watched how they did the flashing, soffit, and siding in general. Everything was done exactly as I had learned from research prior to getting estimates. Every edge and flashing area was cut to profile, installed and weatherproofed. Things I had not even thought of such as dryer vent housing, outdoor faucet units, and light housings were installed and weather protected. I would recommend 5 Star Services without hesitation. I will be choosing them to replace my windows and roof next. Did I mention my contract has lifetime Manufacturers warranty on material and 5 Star Services' warranty is a 10 year labor warranty. No one else backed up their work, in writing, for more than 3 years. 5 Star Services 919-462-3050, tell them Mark sent you. No, I do not get any money for referrals.
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5.0   |  
Father and son team, did an excellent job. Professional, friendly, really easy to work with.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Cary, NC
The service is great and very affordable.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Cary, NC
Prompt, efficient, personable, excellent work and timeliness. I will surely be using their services in the future.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Raleigh, NC

1 of 1 users found this review helpful.

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5.0   |  
It took me a while to get the HELC submitted after the quote due to my crazy schedule. 5 Star was patient and the end product was outstanding! My wife and I are very happy home owners! Thanks Robert & 5 Star!!!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Cary, NC
5 Star Service just installed vinyl replacement windows and new Hardie Plank Cement siding on a house. I would give the job a 10 out of 10. Every aspect of the job is truly the best high quality. The cost was well worth it. I would highly recommend 5 star www.FiveStarServiceNC.com

2 of 2 users found this review helpful.

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3.0   |  
Review by in Cary, NC
do not use this company for door installs and trim work in awful. Siding fine, windows ok, trim around windows done extremely poorly. I guess the old saying that you get what you pay for is true
Response by Five Star Services NC, Inc.: The Homeowner [Consumer name withheld at their request] bought the door from Home Depot and we charged her $275 for the pick up and install of the door. She gave them the wrong measurements for the door and was still charged $1,400 for the special order door. Being the door needed work since it was 4in to small, she was upset being she couldn't get here money back for the door. I called my contacts at Home Depot and got Karen her money back for the door and waived the $275 install and pick up cost. So no trim was done by 5 star and we lost money and time to accommodate her with her issue with Home Depot. Last I spoke with and saw [Consumer name withheld at their request], who are very nice people, they thanked me for great job we did and appreciated getting $1,400 back for the door and $275 for the pick up and install for the door and also cleaning there gutters for free. We also have done 2 of their neighbors houses who they recommended us to.

3 of 3 users found this review helpful.

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    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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  10. Identity Verification (Reverse Phone Lookup)
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