Five Star Bath Solutions of Raleigh

Five Star Bath Solutions did not pressure us to use their services. A company representative came to our home and talked about the work we wanted done and how it be done. The representative allowed us to take our time picking the color and fixtures for the walk-in shower. Once we made our choices, he then provided a quote. He then said he would give us time to think it over and if we wanted their services to contact the project manager. The representative thanked us for our time and left. We decided on Five Star because their quote was more reasonable than the quote from another company. We contacted the project manager who then came to our home to get measurements and confirm the choices we made. We were given a start date and that it would take 1.5 days to complete. Five Star was considerate enough to contacts us about delay of start date due to delay in delivery of the materials and provided the new start date. Five Star employee arrived on the start date on time and began working immediately. He was respectful and patient. The employee cleaned as he worked and took great care not track dust through the home. He completed the job that day and gave instructions when we could begin using the shower(after 48 hours). He also provided information about cleaning and maintenance of the shower including which cleaning solutions NOT to use. Five Star provides a lifetime warranty which is transferable. That comes in handy if we ever decide to sell our home. It was a great experience. No hassle and no pressure.

Great job

Five Star Bath Solutions did a beautiful job replacing our shower. I can definitely recommend them! Everyone we spoke with or worked with was great, starting with Brad for our estimate through the deconstruction and construction process! The staff put drop clothes on our carpets, covered the sinks, tub, and furniture, and cleaned everything up when they were finished.

Great company with knowledgeable experts who were honest and did great work. They even backed up their work a few years later when there was a minor issue. Definitely recommend!

Great work quality. Great customer service. Non-pushy salesperson.

My team was fabulous, from beginning to end!! Brad Mercer-Sales, Bob High-Project Manager, Kaveeh and Josneil-Shower Installers, Emaurey Painting, Juarez Hardwood Flooring All work was thorough and done on time. All workers in the home were always friendly, hardworking, caring, respectful of my property. A big thank-you to my Five Star team! Before and after photos.

The first representative was knowledgeable of what could be offered & provided no pressure or incentives. He sold the project after 4 other companies were rejected. The pro completed the walk-in shower, in the log home, exceptionally well with minimal mess and minimal disruption of family life. We are very much pleased with the complete walk-in and it performs quite well for us.

This company was Phenomenal. We had them to install a walk in shower and it is beautiful. We could not have been happier with the results! I would definitely give them 5 star!! I ca see why the company is Calle 5 Star Bath Solutions!! Very happy customer!

The project manager, Bob, was very helpful and responsive throughout the process. The office manager seemed a bit scattered but everyone else was very professional.. When our grab bar was inadvertently omitted, the ordered one and came to install it at our earliest convenience. They also replaced a transition piece that had not been cut properly. The finished shower is great.

Chris did an excellent job all by himself. Took a little bit longer but after all it was a big job for just one person. Looks excellent and honestly I can't wait to get into my new shower and enjoy it but the silicone has to dry first to ensure it's watertight. No doubt this will be my shower for many many years to come!

Such a delightful experience from beginning to end. Customer service, sales, installation, function and style surpassed my expectations. Project completed with competency, efficiency, and complete satisfaction!

Best customer service! Fast & dependable. The product is top quality & I would recommend them over all others.

Have good ideas about what Iâ m looking for.

Still waiting for the January install date, so a final review is not possible.

They have not completed the project yet.

Okay

Every question was answered, and communication was great. Almost every worker came with a smile and a pleasant attitude. Britt was my hero!

Honest, professional, knowledgeable, great communication. Our bathroom turned out fabulously and weâ ve had no issues at all. So glad we did this!

I called Five Star Bath Solutions to remodel my master bath, take out my shower/tub combo and install a walk in shower with seat b/c I just had back surgery. The results we received were beyond great! We are so very satisfied with the remodel. Itâ s so much easier for me to take a shower now without help. The floor was the glue that brought it all together, it looks great! The professionalism I received from Greg was top notch, he was on top of everything, made the whole project run smooth. Sean was very prompt, and detailed throughout the project process. Five Star Bath Solutions exceeded my expectations. I love my new bath! Thanks Greg!

Great!

Greg is dedicated to getting the job done right. Through no fault to Five Star, my project kept throwing complications at them and they kept responding with positive attitudes and flexible schedules.

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