Five Step Carpet Care, LLC

4.78 |17 Verified Ratings
Write a Review

Five Step Carpet Care, LLC

4.78 | 17 Verified Ratings
Write a Review

828-772-1824

22 Piney Park Road, Unit H
Asheville, NC 28804
Share
Your use of our services is governed by our Terms & Conditions

Profile
Five Step Carpet Care, LLC


Five Step Carpet Care, LLC, invites you to experience a tradition of customer satisfaction that will exceed your greatest expectations. We are your Green Source for clean Carpet, Oriental Rugs, Upholstery, Wood and Tile. We have a full service old world Oriental Rug cleaning shop to meet all your needs for Rug cleaning. Please go to our website and watch our video. All of our products are all Natural, Biodegradable & Non-Toxic. Our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion we work with you until the job is done. We thrive to take care of all of our clients unique needs. We are ethical, honest, and easy to communicate with. Call us today you'll be pleased you did. Thank you! Owner Scott Finney

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Asheville
  • Hendersonville
  • Mills River
  • Waynesville
  • Brevard
  • Old Fort
  • Black Mountain
  • Saluda
  • Arden
  • Zirconia
  • Bat Cave
  • Swannanoa
  • Lake Lure
  • Fletcher
  • Weaverville
  • Skyland
  • Fairview
  • Horse Shoe
  • Mars Hill
  • See All >

Services Offered

Carpet & Upholstery Cleaning
  • Clean Home Carpets or Rugs
  • Clean Offsite Carpets or Rugs
  • Clean Upholstery & Furniture
Cleaning & Maid Services
  • Clean and Polish Flooring - For Business
Tile
  • Clean Tile & Grout

Areas of Expertise

  • Carpets or Rugs - Clean - For Business
  • Carpets or Rugs - Clean - Clean At Home
  • Oriental Rug Cleaning Shop
  • Upholstery Cleaning
  • Wood Cleaning & Polishing

Product Brands Used

  • All Natural, Biodegradable & Non-Toxic

Quick Facts

Business Hours
Monday:
9:00 AM to 5:00 PM
Tuesday:
9:00 AM to 5:00 PM
Wednesday:
9:00 AM to 5:00 PM
Thursday:
9:00 AM to 5:00 PM
Friday:
9:00 AM to 5:00 PM
Saturday:
9:00 AM to 5:00 PM
Sunday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2009
Memberships & Affiliations
  • Institute of Inspection Cleaning and Restoration Certification(IICRC)
Green Certifications
  • Green Seal Certification - www.greenseal.org
  • Planet Earth Going Green
Awards
  • Plant Earth Going Green winner
  • Past president MSPCA
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Feed the Children

St. Judes Childrens Hospital

FOP

Fire Department

Genesis Alliance

How We Got Started

I chose to work in this industry because I love to make others happy. When you clean something that other can't it is very satisfying .

We started in this industry in 2001.

We describe our business as Family owned and operated

Do you like great service and great work

I do

 

Photos
Five Step Carpet Care, LLC


My Work
2 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Five Step Carpet Care, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 18
  Page 1 of 2
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Leicester, NC
Project: Clean Carpets or Rugs in a Home
Best job ever. Great guys, great value and great service.
Was this review helpful?  
5.0   |  
Review by in Asheville, NC
Best carpet cleaning I have had in 11 years.
Was this review helpful?  
3.0   |  
The people at their office (on the phone) are awesome. The young men that performed the work did a good job. Call me old fashioned, but their attitude (the workers) was so “millennial”, meaning entitled and kind of like if they were doing you a favor for which they were not getting paid. They were young and perhaps “in training” with lots of room for improvement in their customer care skills.
Was this review helpful?  
4.0   |  
Review by in Asheville, NC
Was this review helpful?  
5.0   |  
The owner returned my call promptly. He and his assistant were very pleasant. They placed the rugs back on the floors. I would recommend them to all my friends.
Was this review helpful?  
5.0   |  
Review by in Hendersonville, NC
Showed on time, worked efficiently, and were able to remove some deeply embedded dirt.
Was this review helpful?  
5.0   |  
Review by in Black Mountain, NC
Fast! Love that they charge by the square foot rather than by the room! Saved a lot since my house is more of a cottage!
Was this review helpful?  
0.0   |  07-21-2017
Review by Carol C. in Hendersonville, NC
I hired them because they were willing to take the extra step to show me they wanted the job. on time and courteous.
Was this review helpful?  
4.5   |  
Review by in Weaverville, NC
ON TIME....NO WASTED EFFORT ON COMPLETING THE WORK. VERY PROFESSIONAL.

1 of 1 users found this review helpful.

Was this review helpful?  
5.0   |  
Review by in Mars Hill, NC
The guys were polite and very helpful.
Was this review helpful?  
Showing 1-10 of 18
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required