
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process96% Recommended
5 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Plumbing Services
- Miscellaneous Repairs/Handyman Services/Remodel/Renovation
- HVAC Services
- Appliances
View All Offerings and Cities Served
Cost Information
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 52 reviews
Showing 0 reviews
1/27/2020
This was for sewer line inspection. They ran a camera through and got footage of the issue and subsequently sent me the results so that I could move forward with the repair.
1/24/2020
excellent work.
7/4/2019
This company is customer oriented. Their pros are knowledgeable & efficient. Both company & pros are flexible.
4/22/2019
Prompt. Professional.
4/12/2019
Money seems to be more valuable than customer loyalty to this outfit. I scheduled an appointment 2 weeks out and yet the plumber cancelled on me on the morning of my appointment. They chose an emergency repair and now cannot help me. The office called me 30 minutes prior to our appointment to cancel and reschedule. I don?t know how they decide which job is more valuable to them but it seems that they chose their customer based on who can pay more (emergency repairs aren?t cheap), because the dispatcher told me their hands were tied. They could have chosen to honor their appointment with me, but they are apparently so busy that they don?t care about one customer left hanging.
Response from Company:
I apologize that we were not able to get a plumber out to your request for a repair estimate. This was not a situation of (who can pay more) but tending to our customers in the order of their request for service. Prior to your estimate request, our plumbers had been on a kitchen remodel job for three consecutive nights from midnight to 7:00 a.m. On the morning of your estimate appointment, our plumbing crew was supposed to have completed their overnight work by the time the restaurant's kitchen staff arrived in the morning to prep for lunch. At 4:00 a.m. our plumbing crew called our Dispatchers to say the remodel crew who preceded them ran into delays. That meant our plumbing crew could not start their work until later in the morning, and additional plumbers were needed in order to complete the work and be out of the kitchen before the kitchen staff arrived. Consequently, the plumber scheduled for your estimate was needed help finish the job underway so that the restaurant could open for business. Again, I'm sorry we had to reschedule your appointment but we felt it was necessary to fulfill our obligation to complete a job underway at the restaurant. This was an unusual set of circumstances that doesn't happen often. And regrettably, we satisfied one customer at the expense of losing another customer. If you don't want to reschedule your estimate appointment for another day, and wish to maintain your rating, we completely understand. Otherwise, we'd love a second chance to satisfy your plumbing needs.
3/29/2019
Very fast service and great electrician!
2/19/2019
They showed up on time, were very professional; there were a few hiccups (which always happens with any install) but they resolved all of them quickly.
1/5/2019
Outstanding!
12/27/2018
Very professional, agreed to work with me, wonderful job. Big kudos.
12/21/2018
Outstanding!
Showing 1-10 of 52 results
Showing 0 of 0 results
Page 1 of 6
Photos
Find More Pros
- Austin Addition & Remodeling Contractors
- Austin HVAC & Air Conditioning Contractors
- Austin Appliance Repair & Installation Services
- Austin Carpenters
- Austin Deck Builders
- Austin Dock Companies
- Austin Drywall & Plaster Contractors
- Austin Electricians
- Austin Fence Contractors
- Austin Foundation Contractors
- Austin Heating & Furnace Contractors
- Austin Metal Fabrication Services
- Austin Painting Contractors
- Austin Plumbers
- Austin Pressure Washing Services
- Austin Shed & Enclosure Builders
- Bathroom Remodelers
- Home Builders
- Basement Remodelers
- Septic Tank Cleaners
- Washer Repair Services
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.