Fixed Maintenance and Repair, LLC

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96% Recommended

5 Years In Business

Company Details

  • Verified Licenses

Contact

2222 Rio Grande, Suite 200
Austin, TX 78705
http://www.fixedtx.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Plumbing Services
    • Miscellaneous Repairs/Handyman Services/Remodel/Renovation
    • HVAC Services
    • Appliances
    View All Offerings and Cities Served

    Cost Information

    • Credit Cards Accepted

    Ratings

    4.8
    52 Verified Reviews
    • 5
      46
    • 4
      5
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 52 reviews Showing 0 reviews
    5.0 Larry C. Austin, TX
    1/27/2020

    This was for sewer line inspection. They ran a camera through and got footage of the issue and subsequently sent me the results so that I could move forward with the repair.

    5.0 Peggy A. Pflugerville, TX
    7/4/2019

    This company is customer oriented. Their pros are knowledgeable & efficient. Both company & pros are flexible.

    5.0 Shaughn H. Pflugerville, TX
    4/22/2019

    Prompt. Professional.

    0.0 Edward R. Austin, TX
    4/12/2019

    Money seems to be more valuable than customer loyalty to this outfit. I scheduled an appointment 2 weeks out and yet the plumber cancelled on me on the morning of my appointment. They chose an emergency repair and now cannot help me. The office called me 30 minutes prior to our appointment to cancel and reschedule. I don?t know how they decide which job is more valuable to them but it seems that they chose their customer based on who can pay more (emergency repairs aren?t cheap), because the dispatcher told me their hands were tied. They could have chosen to honor their appointment with me, but they are apparently so busy that they don?t care about one customer left hanging.

    Response from Company:

    I apologize that we were not able to get a plumber out to your request for a repair estimate. This was not a situation of (who can pay more) but tending to our customers in the order of their request for service. Prior to your estimate request, our plumbers had been on a kitchen remodel job for three consecutive nights from midnight to 7:00 a.m. On the morning of your estimate appointment, our plumbing crew was supposed to have completed their overnight work by the time the restaurant's kitchen staff arrived in the morning to prep for lunch. At 4:00 a.m. our plumbing crew called our Dispatchers to say the remodel crew who preceded them ran into delays. That meant our plumbing crew could not start their work until later in the morning, and additional plumbers were needed in order to complete the work and be out of the kitchen before the kitchen staff arrived. Consequently, the plumber scheduled for your estimate was needed help finish the job underway so that the restaurant could open for business. Again, I'm sorry we had to reschedule your appointment but we felt it was necessary to fulfill our obligation to complete a job underway at the restaurant. This was an unusual set of circumstances that doesn't happen often. And regrettably, we satisfied one customer at the expense of losing another customer. If you don't want to reschedule your estimate appointment for another day, and wish to maintain your rating, we completely understand. Otherwise, we'd love a second chance to satisfy your plumbing needs.

    5.0 Ted S. Austin, TX
    3/29/2019

    Very fast service and great electrician!

    2/19/2019

    They showed up on time, were very professional; there were a few hiccups (which always happens with any install) but they resolved all of them quickly.

    5.0 John W. Austin, TX
    1/5/2019

    Outstanding!

    5.0 Roberto L. Austin, TX
    12/27/2018

    Very professional, agreed to work with me, wonderful job. Big kudos.

    5.0 John W. Austin, TX
    12/21/2018

    Outstanding!

    Showing 1-10 of 52 results Showing 0 of 0 results

    Photos

    Fixed Maintenance and Repair, LLC
    24
    Plumbing-Grease Trap
    16
    Yeti Domain Paint
    24
    Welding
    13
    Painting
    127
    Decks
    104
    House Paint, Cabana Remod
    49
    Texas Regional Bank Remod
    76
    HVAC
    21
    Feedback
    56
    Deck Remodel/Renovation
    17
    Appliances
    185
    Painting
    61
    Handyman Work
    26
    Fleet Vehicles
    106
    Electrical
    155
    Plumbing

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