Flatlander Architectural Construction and Design Group
About us
Flatlander was founded by Ray Ogburn. Ray has been in the Construction, Remodel, Restoration and Upgrade business since 1967. Ray’s ideologies are the guiding light that has formed the very foundation of Flatlander’s Work and Customer Service Ethics. These ideologies are based on Honesty, Integrity and Hard Work. They are the strength of Flatlander and they are integrated into every action that Flatlander makes and every interaction with people whether they be Customers, Suppliers or the people that Flatlander contracts. Every project and interaction is met head on by these long-standing, tried and true ideologies that Flatlander recognizes is also the foundation of our great country and its people. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of general contractor home improvement services that are customizable to each individual project.
Business highlights
Amenities
Free Estimates
Yes
Warranties
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
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| 67% | ||
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"Response to [Member Name Removed] complaint 08/27/2020 I acknowledge this complaint. The lumber used for this project was Weather Shield pressure treated lumber purchased from a reputable nationwide company. By the recommendation of our paint supplier, who is also a nationally known company, this type of lumber needs to cure for 60 to 90 days before stain or paint is applied. These materials need to be kept clean until paint or stain is applied. The high humidity and warm weather may cause it to discolor. If this happens it needs to be cleaned before paint or stain is applied. Because of the time laps between construction and painting we do not include painting or staining in our contracts; however, screen doors are not constructed of Best Weather Shield pressure treated lumber and need to be painted as soon as possible. In this case the painting was left to the owner. The door appears not to open and close properly because of the wood swelling due to moisture. It also appears there was damage to the door caused by forcing it to open and close. The portion of the work referred to as "My porch" is an area we screened in on an existing cement slab that was not level. Because it was an EXISTING concrete slab we have no way of knowing what type of precautions, if any, were taken to prevent the concrete from shifting. If it shifted it would affect anything that was constructed on it. Possibly cause distortion of that structure. I will address this matter post haste and get our work rectified. Like other companies the COVID-19 has affected us also. Making it difficult, at times to get people to expose themselves to the threat of this virus. I will make every attempt to get this rectified in and acceptable period of time. Most sincerely Ray (972) 965-5298"
"Thank you"
Licensing
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