Flex Moving & Storage

DO NOT TRUST THESE CONS AT FLEX. They showed up with a small tow behind trailer (not a full size truck) towed with one of the movers personal pickup so automatically the job took multiple runs to storage and longer than it should have. The moving guys I liked and they did ok (however someone reeked of Marijuana) Prior to the job I agreed verbally and clearly that I wanted an hourly move rate. FLEX asked me to give them an estimate of how long it would take. To help them manage their time I said up to 6 hours (at the most) but most likely much less. First, they called me in the middle of the move to try and get the bill paid in full before any items were moved off the truck (basically extorting a full payment). Don't they have any idea how stressful the move is? I was literally unloading (because I also helped) when they called. Then wanted to verify the move was almost done (so it took 3 hours). FLEX said they would bill me for the whole 6 hours and said "that's what the contract read

Mike and Quan from the Charlotte FLEX team delivered an outstanding moving experience, even with the challenge of moving my items to a 3rd floor highly secure, storage unit. They handled the load of my entire home with care, efficiency, and professionalism. Communication was detailed and informative as well. They were exceptional from start to finish. They moved quickly without cutting corners, treated my belongings like their own, and seamed to be without stress through the entire process. I highly recommend Mike & Quan for any of your moving needs.

Jewell and Carlos were excellent! They took great care of my things and were quick and communicative. This is a particularly stressful move for me and they made it so much easier, and for a very reasonable price. Would definitely work with them again.

Wonderful hardworking crew. Joel, Carlos, Anthony! Super fast and professional. Thank you!

Joel, Anthony, and Carlos did a fantastic job. They were super nice and took great care of our things. I will definitely recommend them to my family and friends.

Zach and Tony were awesome quick and easy!!!!

Carlos and Joel were Very friendly movers and were very accommodating! A pleasure working with them !