Floor Coverings International Dakota County

4.59 |19 Verified Ratings
Write a Review

Floor Coverings International Dakota County

4.59 | 19 Verified Ratings
Write a Review

877-341-6853

1301 East Cliff Road, Suite 109
Burnsville, MN 55337
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Profile
Floor Coverings International Dakota County


It's what sets Floor Coverings International apart. We help you through the entire process, every step of the way. Whether you are looking for new carpet, tile, stone, vinyl, laminate, hardwood floors, or a new back-splash our expert staff is ready to help you every step of the way. From design, to consultation on products and budget, through to installation, let the professionals at Floor Coverings International help you beautify your home swiftly and within your budget. If you're ready to get the floors of your dreams, we're ready to help you reach that goal. Floor Coverings International will design the perfect flooring or back-splash for your home, from options including hardwood flooring, carpet, stone, tile, cork, bamboo, green flooring products, and much more. Now you can enjoy the experience of a flooring boutique right in your own home. Get started with a complimentary, in-home consultation! Call us today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Saint Paul
  • South Saint Paul
  • Inver Grove Heights
  • Burnsville
  • Lakeville
  • Mendota
  • Farmington
  • Rosemount

Services Offered

Flooring & Carpet

Areas of Expertise

  • Laminate Wood
  • Tile
  • Wood

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2015
State Licensing
Trade: Contractor Reg. Interior Finishing
License #: IR705487
Expiration: 12-31-2019
Screening
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Ratings & Reviews
Floor Coverings International Dakota County

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 19
  Page 1 of 2
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5.0   |  
After deciding to go with Floor Coverings International, I asked Joe to make certain changes based upon options suggested by other vendors while getting estimates. He was extremely accommodating, incorporating all the changes without altering his estimate. When he assured me that customer satisfaction was a primary objective my thought was we will see. The installers he sent could not have been more personable or professional. Joe stopped by twice to make sure everything was proceeding as planned. I could not be more pleased with the entire process and the end result, and highly recommend this company with no reservations!
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0.5   |  03-19-2019
Review by Oleg A. in Farmington, MN
Project: Install Ceramic or Porcelain Tile
FCI-DC removed vinyl tile and installed marble floor tiles in 2 bathrooms of my house. Marble tiles were obtained from a reliable retailer. When arriving on the morning of August 21st, the installer was completely uninformed about the project that I booked. First thing he said was â What we are doing here?â I spent a significant amount of time choosing the metal edging, grout and other details with their salesperson during our estimate meeting, but now this installer told us that all of those choices were no longer available. He then spent a few hours visiting the local Home Depot to pick out materials of his choice. The installer was rude and asked why I did not install the tiles myself. Three days he left dirty foot prints on the carpet. After he cut tiles inside of my garage he left a deep layer of dust over almost everything. The workmanship on the tile installation was very bad and looks like the installer was unskilled. The tile lippage is very excessive and visible. The grout joint levels are too low. There were problems with carpet edging on master bathroom transition and silicon sealing around both tubs. We had a walk through with Joe Pederson a owner of FCI-DC on September 6th and he accepted in writing that there are numerous issues with bad workmanship and agreed to discuss the remaining balance of payment after the issues were resolved. The installer fixed the carpet transition on October 6th, but stated that he cannot do anything about the low leveled grout of joint and the lippage. He fixed the sealing badly, but Joe Pederson just emailed me that installer left the matching caulking, so I supposedly could fix it myself. I made numerous attempts to contact FCI-DC and FCI corporate office to discuss these problems, but I did not hear anything back. In November, I received a Final Collection Notice from FCI-DC. They are not only trying to overcharge me for the remaining sum, but also warned that â you will be contacted by our collection firm and will no longer be assisted by our company in preventing this potential credit-affecting collection reporting to take placeâ . FCD-DC used materials that were not in accordance with the customer choices made during the estimate meeting. FCI-DC did not keep promises of discounting the price based on numerous calls referenced. The workmanship on the tile installation is very bad. FCI-DC did not fix the problems related to low level of grout joints, tile lippage and poor sealant application, even though they were discovered and acknowledged as installer errors during the walk-throw. He also did not keep promises of a discount due to poor service/installation.
Response by Floor Coverings International Dakota County: Thank you for your feedback. We strive to make sure all our customers have a positive experience and we're sorry to learn yours was not up to your expectations. We do feel that your review does not entirely describe the situation. At the time of the final walkthrough, all of your concerns had been addressed and the project was completed to your satisfaction. A discount was also given and honored at the time of final payment to remedy the issues you outlined during the installation process. Please contact us directly at 952-232-5093 if there is anything else we can do to address your concerns.
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5.0   |  
Review by in Rosemount, MN
Project: Install Carpeting
The sales people were very patient and accomodating. The installers were efficient, quick and did excellent job.
Response by Floor Coverings International Dakota County: Thank you so much for the great feedback. We're thrilled you're satisfied with the work we did and that you love your new carpet flooring! Please keep us in mind for any future flooring needs.
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5.0   |  
Review by in Prior Lake, MN
Project: Install or Completely Replace Wood Flooring
Cameron & Brian were personable and professional. They did everything they said they would do cheerfully and on time. They didn't just take an order, but showed up a few times during the install just to check on progress. The installer was great. I live in a condo & because of yellow jackets on my deck he had to do all his cutting 1 floor down in the garage. Many trips up & down. I think that was going above & beyond. When Cameron & Brian came to do the final walk through I was having problems putting new casters on my kitchen chairs & they stayed to help me get them all changed. Will call them again when I need new flooring in my bedrooms.
Response by Floor Coverings International Dakota County: Thank you so much for this great review, Beth! We're thrilled that you were satisfied with our work and that you love your new floors. Please do keep us in mind for any future flooring needs. We truly appreciate your business!
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4.5   |  
Review by in Rosemount, MN
Brian was great to work with and promptly answered all of our questions. He went out of his way to find us a specific sample and brought it over. We had some concerns about how the bull nose would look so he brought us pieces to see and even had Jason, the installer, come over to talk about it before we signed on. Jason did a great job and the floor looks wonderful!
Response by Floor Coverings International Dakota County: Thanks for the great review, Liz and Craig! We truly appreciate your business and hope you keep us in mind for future flooring needs.
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4.5   |  
Review by in Burnsville, MN
Project: Install Ceramic or Porcelain Tile
Joe Pederson, the owner, went above and beyond to ensure the job was done well and on time. It was his personal involvement, active participation, and going out of his way to work with me that convinced me he was to contractor I wanted to hire! I would hire his company again for future projects.
Response by Floor Coverings International Dakota County: Hi Marc, Thanks for leaving this great review! We're so happy you're satisfied with your new tile and please do keep us in mind for any future flooring projects!
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4.0   |  
Review by in Inver Grove Heights, MN
Project: Install or Completely Replace Wood Flooring
conscientious, clean, tidy, timely
Response by Floor Coverings International Dakota County: Thanks Marna for taking the time to leave this review. We're thrilled you love your new floors and we appreciate your business!
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3.0   |  
Review by in Inver Grove Heights, MN
Project: Install Wood or Stone Laminate Flooring
good job
Response by Floor Coverings International Dakota County: Thank you Anie for leaving this review. We appreciate your business and hope to work with you again in the future.
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5.0   |  
Review by in South Saint Paul, MN
Project: Install Wood or Stone Laminate Flooring
very nice job, cleaned up very nice, job done very quick, would use again, mike k
Response by Floor Coverings International Dakota County: Hi Mike, Thanks for writing this review! We are thrilled you are pleased with your new floors and we really appreciate your business!
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5.0   |  
Review by in Burnsville, MN
Project: Install Ceramic or Porcelain Tile
Everything/everyone was absolutely excellent....this compay has it down...can't say anything negative! The tiler,Jason did above and beyond...reattached the radio under my cupboard. Helped us take an old cupboard handle. He and Tad were so polite always using our names and sweeping up the floor. Really AMAZING! Thought the days of great business was gone..it's not with this company.
Response by Floor Coverings International Dakota County: Thanks so much, Mary! We appreciate your feedback and hope to work with you again in the future.
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Showing 1-10 of 19
  Page 1 of 2

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