Floor Coverings International of Kansas City West

4.53 |35 Verified Ratings
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Floor Coverings International of Kansas City West

4.53 | 35 Verified Ratings
Write a Review

913-201-4143

713 N. Lindenwood Dr Suite A
Olathe, KS 66085
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Profile
Floor Coverings International of Kansas City West


Welcome to Floor Coverings International in Kansas City. We are North America's leading in-home flooring company. Our dedicated design associates come to you in our mobile showroom with more more than 3,000 product samples. My wife and I started our business because we believe it is important for the home owner to see the product in the home surrounded by their lighting, furniture, and wall colors to ensure 100% satisfaction with the completed project. We leverage industry expert flooring buyers who draw inspiration from around the globe and bring you the hottest trends in Hardwood, Carpet, Stone, Vinyl, Tile, and more.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Kansas City
  • Kansas City
  • Overland Park
  • Lenexa
  • Shawnee
  • Mission
  • Lawrence
  • Blue Springs
  • Leawood
  • Edwardsville
  • Lees Summit
  • Raymore
  • Bonner Springs
  • See All >

Services Offered

Flooring & Carpet
Tile

Areas of Expertise

  • Hardwood, Laminate, Tile, Stone, Vinyl
  • Supply and Install
  • We provide all product

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2016
Memberships & Affiliations
  • Floor Coverings International National Buying Association
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

St. Judes

Habitat for Humanity

The Leukemia & Lymphoma Society - Mid America Chapter

 

Photos
Floor Coverings International of Kansas City West


My Work
16 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Floor Coverings International of Kansas City West

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 35
  Page 1 of 4
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5.0   |  
Review by in Lee's Summit, MO
Project: Install or Completely Replace Wood Flooring

0 of 1 users found this review helpful.

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5.0   |  
Review by in Lees Summit, MO
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Worked us in at last minute so could coordinate projects
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5.0   |  
Review by in Kansas City, MO
Project: Install Carpeting
Excellent job
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0.5   |  02-28-2019
Review by Luke L. in Lees Summit, MO
Project: Install Carpeting
I placed a $1000 deposit down for some new carpet and a re-stretch of some old carpet. Well, I decided not to worry about the re-stretch part and just wanted the new stair carpet. After calling Ryan, the owner/manager, he assured me a check back in the difference of what I paid. It has been 2 weeks and he will not answer or return my calls. They tell me when I call the place direct they will have him call me and no response. Basically they robbed me of my money for services never completed. They claim they can not return it to our card either. Not to mention the guys who did my carpet drug the rolls across my door trim and took the finish off, they left the floor covered in staples that my kids and dog could have stepped on and had insufficient tools to complete the job. I work as a manager for a roofing company and one guy told me I was the wrong skin color for that job. Absolutely unprofessional. I would never use this company or recommend to anyone.
Response by Floor Coverings International of Kansas City West: Luke, I apologize for your experience, I'll review the refund process as well as research the installer concerns you noted here. I refunded the balance of your deposit for work not completed without question. We don't keep credit cards on file for our customers protection so we're unable to refund a partial balance which is why we processed a check and mailed it. We scheduled your install on a Saturday when we don't typically work to meet your personal needs. You had my personal cell phone number and per my notes I spoke to you on 4 occasions personally throughout the process and through processing the refund and at no time did you express
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4.5   |  
Review by in Kansas City, MO
Project: Install or Completely Replace Wood Flooring
Customer service was excellent! One box of tiles showed up with most of them broken - which delayed the installs/completion for the bathroom by about a week (no fault of Floor Coverings - They were just broken during shipping). The overall work was great, we have an old house with uneven floors and corners that aren't 90 degrees - so its hard to say they couldn't have done any better with what they had to work with! Great communication from beginning to end of the project as well.
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4.5   |  
Review by in Kansas City, MO
Project: Install Wood or Stone Laminate Flooring
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5.0   |  
Review by in Kansas City, KS
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Salesman arrived to discuss our needs on time. After scheduling the installers arrived on the date as promised and finished the install in one day. They did a great job. Would like to have these installers for every project.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Kansas City, MO
Project: Install Wood or Stone Laminate Flooring
Very professional had a lot of problems with sub flooring they figured out a solution and it worked...love my floors
Response by Floor Coverings International of Kansas City West: Thank you, glad we could find a solution.
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4.0   |  
Review by in Kansas City, MO
Project: Install Ceramic or Porcelain Tile
On time, worked throughout weekend.
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4.0   |  
Review by in Lees Summit, MO
Project: Install Carpeting
Although they subcontracted the work to another company, FCI was good at handling any request/issues I had. Sales person was great and the project manager was great. The only issue is they subcontract to other companies and most don't speak English very well. You might not always get the same people doing your project the whole time. The overall work was good and if there was any questions they came to us first, but the communication barrier was irritating.

1 of 1 users found this review helpful.

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Showing 1-10 of 35
  Page 1 of 4

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