Floor Coverings International Chandler-Gilbert

4.71 |36 Verified Ratings
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Floor Coverings International Chandler-Gilbert

4.71 | 36 Verified Ratings
Write a Review

480-893-7732

7400 West Detroit Street, Suite 150
Chandler, AZ 85226
 
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Profile
Floor Coverings International Chandler-Gilbert


We bring Flooring and Artifical Grass to you, with our complete turnkey solution!

Let us help you take the stress out of updating your floors and artificial grass.. Floor Coverings International Chandler-Gilbert and Best-Turf2u are proud to be a locally owned and operated business that serves the East Valley, Chandler, Gilbert, Mesa, Queen Creek, Tempe, Ahwatukee, Maricopa, Ocotillo and surrounding communities. We come to your home or office and offer a free design consultation and measurement, and bring thousands of options in our Mobile Showroom. We provide a full-service solution to manage the entire process for you -- from design selection through installation. You'll love the results! As a locally owned and operated business, you can count on us to be prompt, knowledgeable, and that you will be 100% satisfied when we've completed your project. We offer hardwoods, laminates, LVP, carpets, area rugs, bamboo, cork, backsplashes and more. We also offer artificial grass. We will make the floor or yard of your dreams a reality. Let's get started today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Mesa
  • Chandler
  • Gilbert
  • Phoenix
  • Tempe
  • Maricopa
  • San Tan Valley
  • Gold Canyon
  • Apache Junction
  • Queen Creek
  • Higley
  • See All >

Services Offered

Areas of Expertise

  • Residential and Commercial Carpet,Hardwood and Vinyl Floor Installation
  • Residential and Commercial Ceramic and Natural Stone Tile Installation
  • Residential and Commercial Laminate Floor Installation
  • Kitchen Back Splashes and Bathroom showers
  • Synthetic Grass - Lawns, pavers, and putting greens

Product Brands Used

  • Anderson Hardwood Floors
  • Armstrong
  • Armstrong Holdings, Inc.
  • Award Hardwood Floors
  • BR 111 Import & Export, Inc.
  • Bruce
  • Buell Flooring Group
  • BuildDirect
  • Carlisle Wide Plank Floors
  • Clopay Corporation
  • Congoleum Corporation
  • Dal Tile
  • Daltile
  • Flooring Plus
  • Floors Today
  • Harris Tarkett
  • Hartco
  • Invista B.V. - Stainmaster
  • Lumber Liquidators
  • Mannington Mills, Inc.
  • Milliken Floor Covering
  • Mohawk
  • Mohawk
  • Pergo
  • Pro Source
  • Shaw Industries Group, Inc.
  • Solistone
  • Stainmaster
  • Stainmaster
  • Tarkett
  • Wilsonart
  • See All >

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
7:00 AM to 7:00 PM
Sunday:
7:00 AM to 7:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2017
Memberships & Affiliations
  • Flooring Installation Association of North America (FIANA)
  • Gilbert Leadership: a program of the Gilbert Chamber of Commerce
State Licensing
Trade: B- General Residential Contractor
License #: 311656
Expiration: 02-28-2021
Awards
  • Best of Home Advisor Award
  • #1 Flooring Franchise Entreprenuer Magazine
  • Home Advisor Elite Service Award
  • Best of Houzz
  • Floor Coverings International Golden Rule Integrity Award
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Education

Habitat for Humanity

St. Jude's Research Hospital

Salvation Army

Community Service

How We Got Started

I chose to work in this industry because I love working with customers on all types of projects. We are proud to be a family-run business, and we look forward to serving you!  My husband Mike and I are passionate about our family, giving back to the community, and making the journey for our customers a great one. I have always loved design and interior decorating, and I was fortunate to have a successful career in technology. This allowed me to learn how to manage large projects with operational excellence.  After looking at many options, I fell in love with the customer-first culture of Floor Coverings International. I love the opportunity to work with many different types of people and all sorts of design and installation projects. Making customers happy about the entire process is what I enjoy the most!!.

We describe our business as Family owned and operated

 

Photos
Floor Coverings International Chandler-Gilbert


My Work
13 Projects
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Ratings & Reviews
Floor Coverings International Chandler-Gilbert

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 36
  Page 1 of 4
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5.0   |  
Review by in Gilbert, AZ
Project: Install Ceramic or Porcelain Tile
I had backsplash installed in the kitchen. I was given several design ideas and had help making my final decision. I am extremely happy with the end result. There was one small problem after installation was completed but the owner had it rectified in a few days. Very professional, very courteous. If I had work of this type to do again, I would definitely give them a call
Response by Floor Coverings International Chandler-Gilbert: Dawn, thanks for taking the time to post a review. I'm happy you are happy with the backsplash. We always strive for happy customers. Your kind words are greatly appreciated! I always enjoy building relationships with customers. Thanks, Deb
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5.0   |  
Review by in Mesa, AZ
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Fantastic experience with Floor Coverings International. Great selection of products that allowed us to stay within budget. Service and response time are speedy. Highly recommend based on our experience.
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5.0   |  
Review by in Chandler, AZ
Project: Install Ceramic or Porcelain Tile
Tile was installed in four rooms. When the carpet was taken out, there was damage to one floor. They repaired that floor and installed the tile in all four rooms. The workmen were diligent, careful, and professional. The owner, Deb, couldn't have been better. Due to the damage to the floor, the job took longer than anticipated, but that did not change the level of service we received. We would definitely hire this group again and recommend them without hesitation to anyone needing tile installed.
Response by Floor Coverings International Chandler-Gilbert: Dixie, We appreciate the opportunity to help you update your floors in the new home that you just purchased. I always enjoy working with great clients like you. I'm always happy when our customers love our installers. We pride ourselves on having the best installers in the valley. Thanks, Deb

1 of 1 users found this review helpful.

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4.0   |  
Review by in Mesa, AZ
Project: Install Ceramic or Porcelain Tile
Did a small bathroom which entailed removing laminate floor and replacing with tile. They did a good job matching the laminate for the divider strip between the bathroom and hall, the tile looks great and was done in about 4.5 hours. Carlos and team cleaned up, toilet put back with new ring, etc. Nice work.
Response by Floor Coverings International Chandler-Gilbert: Hi Janet, Thanks for taking the time to provide a review. From small jobs to big jobs we strive to have every customer happy and making sure every detail is correct with great quality. I'm glad you were happy with the end result. Thanks, Deb

1 of 1 users found this review helpful.

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5.0   |  
Review by in Messa, AZ
Project: Install Ceramic or Porcelain Tile
Love my 2 new bedroom floors! Christina was wonderful and really listened to me. The tilers were very courteous and proffessional, and imagine my surprise when the owner Deb showed up to check on the project! Great experience 😍 Highly recommend.
Response by Floor Coverings International Chandler-Gilbert: Hi Jill, I'm glad we were able to make your vision a reality. All of our design associates focus on the customer experience and they are all trained in design. I'm happy you enjoyed working with Christine, and I know she loved working with you! Thanks again for your trust in us. - Deb.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Scottsdale, AZ
We updated our entire house with new tile and carpet. We are very happy with Floor Coverings International of Chandler-Gilbert and highly recommend them! Deb and her team were very engaged and cared greatly about our home and experience. Prior to selecting them, the design associate came to our house and showed us many options and she was very consultative with us. They were definitely not the lowest price, but we selected them and they were well worth it. They arrived on time, moved our furniture, took great care of our home and the end result looks awesome. The owner(Debra) stopped by a few times to see if were happy with the progress of the project. The installers were pleasant, polite and cared about our experience.
Response by Floor Coverings International Chandler-Gilbert: Ryan, you have a beautiful home and great taste. The tile and carpet you selected are beautiful. I appreciate you taking the time to give us a review and I'm very happy you enjoyed the entire experience. All of our design associates have continuous training on the latest flooring products in the market and are focused on bringing every customer the flooring of their dreams. Call me any time with questions or needs. Take care, Deb

1 of 1 users found this review helpful.

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5.0   |  
Review by in Mesa, AZ
Project: Install Wood or Stone Laminate Flooring
Christine and Debra did a wonderful job getting our project going, Tim did a great job on the install! The flooring may be a little pricey but it's a quality product and will last!
Response by Floor Coverings International Chandler-Gilbert: Tim, thank you for the kind words. I will pass on your comments to Tim -- must be a great name. :-). I'm sure he will be very pleased to hear these. I'm glad you liked the process with Christine and our mobile showroom. This is a big part of how we try to differentiate ourselves. I'm also happy to see how much you liked your installer. We definitely pride ourselves on having some of the best installers in the valley. It is always great to hear and get confirmation of this on reviews. Thanks and take care. Deb
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5.0   |  
I own several rental homes in Arizona and I needed to update the look with new flooring. Floor Coverings International Chandler consulted with me on options to upgrade the carpet to a resilient hard wood. Debra the owner was fantastic and I'm very happy with her service and recommendations. Her installers were also fantastic I would highly recommend Floor Coverings International of Chandler-Gilbert.
Response by Floor Coverings International Chandler-Gilbert: Hi Wes, I'm thrilled how happy you were with my team and the installers. We pride ourselves on having the best installers in the valley and having a customer first culture throughout my entire team. Mike and I really enjoyed getting to know you and your wife. Mike especially enjoyed discussing golf and family with you. Your rental homes are beautiful and in great locations. I'm looking forward to helping you with your next project. Thanks, Deb
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5.0   |  
Review by in Sanibel, FL
We were looking to replace our carpet in our home. We chose this company because of the great reviews they had on Home Advisor, Houzz, Facebook and Google. From the very first moment that the design consultant arrived at our home we knew we were in good hands. Christine listened to our concerns about getting this project done under our association rules. She had great suggestions about the type and color carpet we were looking for. No pressure what so ever. If you looking for a great company and design consultant to do your bidding, these are the people.
Response by Floor Coverings International Chandler-Gilbert: Greg, thanks for your very kind and positive review. We appreciate you selecting Floor Coverings International Chandler-Gilbert for your vacation home in Arizona. We enjoyed working with you. Call me any time on my cell phone. I'm glad the project turned out so great. We strive to provide the best customer service for every client. I look forward to seeing you again on your next visit. Thanks, Deb

1 of 1 users found this review helpful.

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1.0   |  
Review by in Chandler, AZ
Project: Install Ceramic or Porcelain Tile
The proposal was for removal of our existing tile back splash and installation of a new tile back splash. I caught the installer trying to install the new tile OVER the old tile. He was none to happy when I informed him that he needed to remove the old tile before he installed the new. The final product looked awful and the installer didn't use the proper grout. They sent a different installer out to correct the job, but he was only able to do so much. They offered to tear it all out and start over, but we were afraid it would be awful, as well, so we elected to stop at that point. The first installer also dug a huge hole in our rock landscaping and poured their dirty water from their job in it and didn't even bother to replace the rock. I wish I could post a picture of that one for you. The sad thing is that the owner didn't even refund our down payment, knowing that it was a completely substandard job and that we were completely unsatisfied. She kept our $750 down payment and we are having to hire someone else to tear out their crappy work and do it over. They should be absolutely ashamed of themselves.
Response by Floor Coverings International Chandler-Gilbert: Kristi, Thanks for providing your feedback. I'm glad you liked the second installer. We strive to provide the best experience and a great end result for every customer. Customer satisfaction in part of our philosophy that every employee and installer has. We have lots of install teams and your first installer typically gets 5 star reviews on all his jobs. We had met several times after completion of your project to discuss how to remedy your perception of the project and I thought you were happy with the resolution. I will reach out again directly to you and I'm sorry to hear that you are still frustrated..Thanks, Deb
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Showing 1-10 of 36
  Page 1 of 4

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