Floor Coverings International Chandler-Gilbert

4.71 |32 Verified Ratings
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Floor Coverings International Chandler-Gilbert

4.71 | 32 Verified Ratings

480-893-7732

7400 West Detroit Street, Suite 150
Chandler, AZ 85226
 
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Profile
Floor Coverings International Chandler-Gilbert


We Bring Flooring to You with our complete turnkey solution!

Let us help you take the stress out of updating your floors. Floor Coverings International Chandler-Gilbert is proud to be a locally owned and operated business that serves the East Valley, Chandler, Gilbert, Mesa, Queen Creek, Tempe, Ahwatukee, Maricopa, Ocotillo and surrounding communities. We come to your home or office and offer a free design consultation and measurement, and bring thousands of options in our Mobile Showroom. We provide a full-service solution to manage the entire process for you -- from design selection through installation. You'll love the results! As a locally owned and operated business, you can count on us to be prompt, knowledgeable, and that you will be 100% satisfied when we've completed your project. We offer hardwoods, laminates, LVP, carpets, area rugs, bamboo, cork, backsplashes and more. We will make the floor of your dreams a reality. Let's get started today!

Achievements

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Service Area

  • Mesa
  • Chandler
  • Gilbert
  • Tempe
  • Phoenix
  • Maricopa
  • Gold Canyon
  • Higley
  • Apache Junction
  • Queen Creek
  • See All >

Services Offered

Flooring & Carpet
Tile

Areas of Expertise

  • Residential and Commercial Carpet Installation
  • Residential and Commercial Hardwood Floor Installation
  • Residential and Commercial Vinyl Floor Installation
  • Residential and Commercial Ceramic and Natural Stone Tile Installation
  • Residential and Commercial Laminate Floor Installation

Product Brands Used

  • Anderson Hardwood Floors
  • Armstrong
  • Armstrong Holdings, Inc.
  • Award Hardwood Floors
  • BR 111 Import & Export, Inc.
  • Bruce
  • Buell Flooring Group
  • BuildDirect
  • Carlisle Wide Plank Floors
  • Clopay Corporation
  • Congoleum Corporation
  • Dal Tile
  • Daltile
  • Flooring Plus
  • Floors Today
  • Harris Tarkett
  • Hartco
  • Invista B.V. - Stainmaster
  • Lumber Liquidators
  • Mannington Mills, Inc.
  • Milliken Floor Covering
  • Mohawk
  • Mohawk
  • Pergo
  • Pro Source
  • Shaw Industries Group, Inc.
  • Solistone
  • Stainmaster
  • Stainmaster
  • Tarkett
  • Wilsonart
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2017
Memberships & Affiliations
  • Flooring Installation Association of North America (FIANA)
  • Gilbert Leadership: a program of the Gilbert Chamber of Commerce
State Licensing
Trade: B- General Residential Contractor
License #: 311656
Expiration: 02-28-2019
Awards
  • Golden Rule Integrity Award, 2018
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Education

Habitat for Humanity

St. Jude's Research Hospital

Salvation Army

Community Service

How We Got Started

I chose to work in this industry because I love working with customers on all types of projects. We are proud to be a family-run business, and we look forward to serving you!  My husband Mike and I are passionate about our family, giving back to the community, and making the journey for our customers a great one. I have always loved design and interior decorating, and I was fortunate to have a successful career in technology. This allowed me to learn how to manage large projects with operational excellence.  After looking at many options, I fell in love with the customer-first culture of Floor Coverings International. I love the opportunity to work with many different types of people and all sorts of design and installation projects. Making customers happy about the entire process is what I enjoy the most!!.

We describe our business as Family owned and operated

 

Photos
Floor Coverings International Chandler-Gilbert


My Work
6 Projects
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Ratings & Reviews
Floor Coverings International Chandler-Gilbert

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 32
  Page 1 of 4
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5.0   |  
Review by in Messa, AZ
Project: Install Ceramic or Porcelain Tile
Love my 2 new bedroom floors! Christina was wonderful and really listened to me. The tilers were very courteous and proffessional, and imagine my surprise when the owner Deb showed up to check on the project! Great experience 😍 Highly recommend.
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5.0   |  
Review by in Scottsdale, AZ
We updated our entire house with new tile and carpet. We are very happy with Floor Coverings International of Chandler-Gilbert and highly recommend them! Deb and her team were very engaged and cared greatly about our home and experience. Prior to selecting them, the design associate came to our house and showed us many options and she was very consultative with us. They were definitely not the lowest price, but we selected them and they were well worth it. They arrived on time, moved our furniture, took great care of our home and the end result looks awesome. The owner(Debra) stopped by a few times to see if were happy with the progress of the project. The installers were pleasant, polite and cared about our experience.
Response by Floor Coverings International Chandler-Gilbert: Ryan, you have a beautiful home and great taste. The tile and carpet you selected are beautiful. I appreciate you taking the time to give us a review and I'm very happy you enjoyed the entire experience. All of our design associates have continuous training on the latest flooring products in the market and are focused on bringing every customer the flooring of their dreams. Call me any time with questions or needs. Take care, Deb
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5.0   |  
Review by in Mesa, AZ
Project: Install Wood or Stone Laminate Flooring
Christine and Debra did a wonderful job getting our project going, Tim did a great job on the install! The flooring may be a little pricey but it's a quality product and will last!
Response by Floor Coverings International Chandler-Gilbert: Tim, thank you for the kind words. I will pass on your comments to Tim -- must be a great name. :-). I'm sure he will be very pleased to hear these. I'm glad you liked the process with Christine and our mobile showroom. This is a big part of how we try to differentiate ourselves. I'm also happy to see how much you liked your installer. We definitely pride ourselves on having some of the best installers in the valley. It is always great to hear and get confirmation of this on reviews. Thanks and take care. Deb
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5.0   |  
I own several rental homes in Arizona and I needed to update the look with new flooring. Floor Coverings International Chandler consulted with me on options to upgrade the carpet to a resilient hard wood. Debra the owner was fantastic and I'm very happy with her service and recommendations. Her installers were also fantastic I would highly recommend Floor Coverings International of Chandler-Gilbert.
Response by Floor Coverings International Chandler-Gilbert: Hi Wes, I'm thrilled how happy you were with my team and the installers. We pride ourselves on having the best installers in the valley and having a customer first culture throughout my entire team. Mike and I really enjoyed getting to know you and your wife. Mike especially enjoyed discussing golf and family with you. Your rental homes are beautiful and in great locations. I'm looking forward to helping you with your next project. Thanks, Deb
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5.0   |  
Review by in Sanibel, FL
We were looking to replace our carpet in our home. We chose this company because of the great reviews they had on Home Advisor, Houzz, Facebook and Google. From the very first moment that the design consultant arrived at our home we knew we were in good hands. Christine listened to our concerns about getting this project done under our association rules. She had great suggestions about the type and color carpet we were looking for. No pressure what so ever. If you looking for a great company and design consultant to do your bidding, these are the people.
Response by Floor Coverings International Chandler-Gilbert: Greg, thanks for your very kind and positive review. We appreciate you selecting Floor Coverings International Chandler-Gilbert for your vacation home in Arizona. We enjoyed working with you. Call me any time on my cell phone. I'm glad the project turned out so great. We strive to provide the best customer service for every client. I look forward to seeing you again on your next visit. Thanks, Deb
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1.0   |  
Review by in Chandler, AZ
Project: Install Ceramic or Porcelain Tile
The proposal was for removal of our existing tile back splash and installation of a new tile back splash. I caught the installer trying to install the new tile OVER the old tile. He was none to happy when I informed him that he needed to remove the old tile before he installed the new. The final product looked awful and the installer didn't use the proper grout. They sent a different installer out to correct the job, but he was only able to do so much. They offered to tear it all out and start over, but we were afraid it would be awful, as well, so we elected to stop at that point. The first installer also dug a huge hole in our rock landscaping and poured their dirty water from their job in it and didn't even bother to replace the rock. I wish I could post a picture of that one for you. The sad thing is that the owner didn't even refund our down payment, knowing that it was a completely substandard job and that we were completely unsatisfied. She kept our $750 down payment and we are having to hire someone else to tear out their crappy work and do it over. They should be absolutely ashamed of themselves.
Response by Floor Coverings International Chandler-Gilbert: Kristi, Thanks for providing your feedback. I'm glad you liked the second installer. We strive to provide the best experience and a great end result for every customer. Customer satisfaction in part of our philosophy that every employee and installer has. We have lots of install teams and your first installer typically gets 5 star reviews on all his jobs. We had met several times after completion of your project to discuss how to remedy your perception of the project and I thought you were happy with the resolution. I will reach out again directly to you and I'm sorry to hear that you are still frustrated..Thanks, Deb
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5.0   |  
Review by in Phoenix, AZ
Debra's team did a beautiful job of installing mosiac tile where a wall had been removed. We are extremely pleased!
Response by Floor Coverings International Chandler-Gilbert: Hi Rob, Thanks for the nice comments We really enjoyed designing a unique solution to fill in the empty space from where you removed the wall. Thanks for selecting us. It was a pleasure getting to know you and Luann. Thanks again, Deb.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Mesa, AZ
Floor Coverings International took over for a contractor that installed the wrong color of Saltillo in our courtyard and backyard hardscape. They took care to remove the concrete colored tile, and replace the correct color tile. The work was efficient, the effect beautiful, and everyone was kind. We highly recommend Floor Coverings International.
Response by Floor Coverings International Chandler-Gilbert: Tryna, Thank you for selecting us to do the work. You have a very beautiful home and we feel honored that you selected us to complete your backyard hardscape. I'm looking forward to having that coffee together the next time you are in Gilbert or I'm out your way. Building long term relationships is my favorite part of being the owner. Take care, Deb
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5.0   |  
Review by in Maricopa, AZ
Project: Install Carpeting
Great job
Response by Floor Coverings International Chandler-Gilbert: Hi Eva, Thanks for taking the time to review us! We are always happy to see comments from our customers. If you ever need anything, please reach out to me directly. This is Debra. I'm the owner and my cell is 480-476-4640.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Chandler, AZ
Project: Install Wood or Stone Laminate Flooring
Christine is always available when you need her.
Response by Floor Coverings International Chandler-Gilbert: Hi Amy, I have forwarded your nice comments to Christine. We greatly appreciate your business and for you to take the time to post a review about your experience. Christine is fantastic and that is the approach we try to take with every customer. Our design associates spend lots of time in product and customer service training and are focused on providing you the best experience possible. I stopped by your house during the job and I was also happy to hear your husbands comments about how much he liked our installers. They are some of the best in the valley. Feel free to reach out to me directly at any time. Thanks, Deb

1 of 1 users found this review helpful.

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Showing 1-10 of 32
  Page 1 of 4

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