Floor Coverings International El Paso

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83% Recommended

15 Years In Business

Company Details

Contact

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200 East Sunset Road, Suite C
El Paso, TX 79922

https://elpaso.floorcoveringsinternational.com

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Hours

Mon: 5:00 PM - 9:00 PM
Tue: 5:00 PM - 9:00 PM
Wed: 5:00 PM - 9:00 PM
Thu: 5:00 PM - 9:00 PM
Fri: Closed

Sat: 9:00 AM - 2:00 PM
Sun: Closed

Details

In Business Since 2008

Welcome to Floor Coverings International El Paso! We are the premier flooring company serving the El Paso area. We provide high quality design and installation services with the purchase of our latest flooring products including, hardwood, carpet, stone, and tile flooring! Take the guesswork out of getting new floors and schedule your free in-home consultation today! Flooring is made easy, simple, and stress-free with Floor Coverings International El Paso. We understand that each home is special, and therefore requires attention to detail. Our focus, is paying close attention to detail, when it comes to your floors. Whether it is carpeting, hardwood floors, tile, or any of the other options we offer, we carefully treat each design as a custom project, and we work with you to meet your budget and deadlines to install the floors of your dream home. Please note that we do not do carpet repairs or install only. Floor Coverings International has a minimum investment of $1500 per job.

How We Got Started

I chose to work in this industry because I remembered my dad preaching to me for years about the importance of being your own boss. He came home from the Vietnam War with very little money and a plan to fix up and rent out older apartments. His plan worked out great for him and my mom. So with my dad’s words echoing in my head, I got busy researching franchise opportunities. I worked with a franchise coach and did the homework he gave me. Renovating and upgrading older homes has always been fascinating to me. I may be the world’s most passionate “Fixer Upper” fan. So I was on the lookout for a franchise that would allow me to do something like that. After Discovery Day in Atlanta, I was hooked. I knew from personal experience what a dramatic difference new floors could make to the look and feel of a home. And the FCI folks struck me as genuinely excited about the products and the business. I knew that this was what I wanted to be doing. The FCI mobile showroom was a tremendous selling point. From the customer’s viewpoint, the.

We started in this industry in 2018.

We describe our business as Family owned and operated

Community Involvement

Back to School Giveaway: Vote on Facebook and get $250 in school supplies

Credentials

Awards

2016 Bonds Top 100 Franchise
Home Improvements and Remodeling Contracts are #1 on the BBB

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Achievements

Service Details

Areas of Expertise

Flooring
Carpet
Hardwood
Natural Stone & Tile
Laminates & Luxury Vinyl

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.2

18 Verified Reviews

5

11
4

5
3

0
2

0
1

2

Reviews

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Showing 1-10 of 18 results

5.0 Myra M. El Paso, TX

4/12/2023

Install or Repair Tile

They converted an old tub into a shower and installed vinyl flooring. The work was started and completed sooner than anticipated. When issues arose, Linda made sure everything was done to my satisfaction.

5.0 Eryn S. El Paso, TX

2/5/2023

Install Ceramic or Porcelain Tile

Friendly and fast service. Good quality

4.5 Katie C. El Paso, TX

10/17/2022

Install or Completely Replace Wood Flooring

Good

0.50 Jean S. El Paso, TX

8/9/2022

Repair Vinyl or Linoleum Sheet Flooring or Tiles

Linda Leach measured wrong, therefore partial work was done leaving the floor not level and dangerous for an elderly women. I had to wait 5 months for the work to be completed. She never came to check the work The only time Mrs. Leach came back to my house was to collect payment. I checked the franchise rules, and the policy is that work is to be checked within 5 days of completion. I was very disappointed with the work and would not recommend the company.

Response from Company:

We at Floor Coverings International El Paso appreciate all of our customers and are pleased to count a number of senior customers among our biggest fans. We especially appreciate the many customers who stood with us during the height of the COVID supply-chain crisis that affected industries worldwide, including ours, and made it difficult to source products as quickly as we had before COVID. Ultimately, we were gratified to be able to supply Jean with exactly the floor she had specified. Needless to say, we are surprised to learn that this continues to be a concern for this customer two years after the installation was completed. Jean, please do not hesitate to contact me if there's anything I can do to address your concerns. Thank you for being our customer.

4.0 Kim R. El Paso, TX

7/24/2022

Install Vinyl or Linoleum Sheet Flooring or Tiles - For Business

Looks Great!!!

Response from Company:

Thank you Kim, for your review. We are happy that you are pleased with your floors!

4.5 Maria P. El Paso, TX

7/22/2022

Install Wood or Stone Laminate Flooring

Very professional and work done in a timely manner.

Response from Company:

Maria, We appreciate you taking the time to write a review. So glad you are happy with your floors!

5.0 Tonie B. El Paso, TX

7/3/2022

Install Wood or Stone Laminate Flooring

I'm ready to hire them again!

Response from Company:

Haha, we are ready too! Give us a call when the time is right!

4.0 Susan R. El Paso, TX

4/30/2022

Install Ceramic or Porcelain Tile

They bring samples to your home but I should've looked for my own flooring. They all were very respectful, professional and likable!

Response from Company:

Susan, Thank you for taking time to write a review for us. We like you too!

1.0 Irene N. El Paso, TX

8/13/2021

Install Vinyl or Linoleum Sheet Flooring or Tiles

{no comments at this time}

Response from Company:

Dear Irene, we're sorry to hear that you weren't pleased with the ESTIMATE we provided for your flooring project. We appreciate your feedback, and we assure you that our intention was to try to align with your budget as well as our installation standards. You wanted a large-format solid white tile that was rectified porcelain. That is a high-end tile and is especially pricy when it is installed correctly for your type of subfloor. It's disappointing for us as well that we weren't able to meet your expectations with our estimate, and we do wish you the very best. Linda Leach, Floor Coverings International El Paso

5.0 Tina R. TX

11/5/2020

Install Ceramic or Porcelain Tile

Backsplash came out better than expected.

Response from Company:

Hi Tina! So glad we beat your expectations! Thank you for allowing us to install your backsplash! --Linda Floor Coverings International El Paso

Showing 1-10 of 18 results Showing 0 of 0 results

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Photos

Floor Coverings International El Paso

Bathroom Remodel

Replaces All Flooring

Wood grain porcelain tile

Fedora Gray carpet

Hickory Floors

New Maple Floors

Performance Hardwood

Carpet

Tile

Enhanced Vinyl

Wood

Floor Coverings Internati

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HomeAdvisor Screened & Approved

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Hours

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In Business Since 2008

How We Got Started

Community Involvement

Credentials

Awards

Achievements

Service Details

Areas of Expertise

Cities Served

Product Brands Used

All Services Offered

Flooring & Carpet

Tile

Related Services Available from Other Pros

Cost Information

Achievements

Ratings

Reviews

Photos

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

State Business Filings

Ratings

Corporate Accounts

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