Floor Coverings International Metro East Detroit

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

12 Years In Business

Company Details

Hours

  • Mon: 10:00 AM - 8:00 PM
  • Tue: 10:00 AM - 8:00 PM
  • Wed: 10:00 AM - 8:00 PM
  • Thu: 10:00 AM - 8:00 PM
  • Fri: 10:00 AM - 6:00 PM
  • Sat: 10:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpet Install
  • Wood Flooring Install
  • Luxury Vinyl Plank
  • Laminate Flooring
  • Tile Flooring
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

5.0
27 Verified Reviews*
  • 5
    27
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 27 results
5.0 Diane S. New Baltimore, MI
12/16/2023

Very happy with the entire process from Ken the owner meeting with us to the installer than came out to look at the job before hand and then they only took 2 days to replace the new floor....after the first one we had for 25 years and was in badly needed help! Very happy with the finish product as it had to be placed in the kitchen, kitchen eating area, laundry room, 1/2 bath and entryway. Its always hard to know if the right decision was made by looking at a very small sample of what I picked out but was very very pleased with it all. After the floor was placed, Ken the owner came out 2 days later, to see how everything was and how we liked it. I would highly recommend this company to complete any project in your home you need done. Everything was great and no messes were left behind either day.

Response from Company:

We are so glad you are happy with your new flooring. We strive to help our customers make an educated decision and then make the process go as smoothly as humanly possible. Enjoy the holidays with your new floors!! -

5.0 Mark S. Grosse Pointe Woods, MI
12/16/2023

Amy, Ken and Bella were delightful to work with. Bella and Amy provided me with multiple carpet samples based on what I said I was looking for. Carpet is of the highest quality. Customer service after installation was excellent. They were responsive to some requests i had after installation. I was very pleased with the work. I would recommend them without hesitation

Response from Company:

Thanks, Mark. We always strive for the best customer service in the industry and are so happy when our customers are happy. Enjoy your new carpet!

5.0 Peter M. New Baltimore, MI
12/9/2023

The workmanship was top notch, and the customer service from Ken and Amy was outstanding. We were made excited about our purchase and were not pressured in any way. All options were intelligently presented and our needs were considered in the selling process. The install went smoothly and our floor looks great.

Response from Company:

We thoroughly enjoyed working with you and your wife on your basement project. The selections you made are perfect for your space and that's our goal at FCI to show products until our customer falls in love with their choice!

5.0 Mark L. Chesterfield, MI
11/8/2023

We got a quote from a well-advertised company a few days before we got the quote from International. The first company had a smaller selection, didn't seem to be familiar with the details of their product, and engaged in some high-pressure sales tactics. Their initial quote was almost six times the price they worked down to through "special means". It was a multi-step process that involved multiple requotes. International gave us one simple quote that was lower than the "special" price that we got from the first company. The International crew showed up on time and finished the installation in just a few hours. They will be the first installer we call when we have the bedroom carpet replaced next Spring.

Response from Company:

Mark, thanks for your assessment. At FCI we try to make the experience fun and easy and we treat our customers just like we would want to be treated ourselves! Enjoy your new flooring.

5.0 Diane R. Southfield, MI
11/3/2023

Great sales presentation, great workmanship. Friendly.

5.0 Karen L. Grosse Pointe, MI
11/2/2023

I would not hesitate to use them again.

5.0 Frank D. Roseville, MI
10/3/2023

I recently hired Floor Coverings International to install carpeting and laminate flooring in my living room, stairs and hallway. From the first phone call to the final inspection, the experience was positive -- which is not always the case with contractors. Since I wasn't certain what I wanted, owner Ken Kish and his associate, Bella Harper, guided me through the selection process, offered suggestions and ultimately provided several choices for my consideration. On installation day, Ken and installer Marco arrived on time, moved all the furniture and got to work installing my new floor. Marco stayed the entire day until the job was completed. When the job was finished, all debris was cleaned up and furniture restored to its original position, Marco even re-connected all of the cables on my television set. A few days later, Ken, joined by his wife, Amy, visited my home for a post-project follow up to ensure I was satisfied with the work. When I'm ready for my next flooring / carpeting project, my first call will go to Floor Coverings International.

Response from Company:

Frank, thanks for the very thorough review of our process. We at Floor Coverings International strive to provide excellent customer service and try to make it an easy process for our customers. We enjoyed helping you with your project!

5.0 Natalia F. Grosse Pointe, MI
9/9/2023

Ken and Amy were wonderful to work with. We couldnâ t be happier!

Response from Company:

Natalia, we loved your carpet selection. What a beautiful playroom you made for your children! Thanks for trusting us with your flooring needs in your already gorgeous home.

5.0 Rachele W. Saint Clair Shores, MI
7/6/2023

Ken, Amy and their team did an incredible job of installing my new carpet in my home! I was concerned about having to narrow down my options, but they make the process so effortless and allowed me to feel confident in my decision. Their team was efficient, very thorough, and extremely professional. Highly recommend!

5.0 Rita G. Grosse Pointe, MI
5/23/2023

I had a an idea of the type of carpet that I wanted for my stairway and long hallway but not a specific one, just something simple but decorative. I had 2 other carpet companies come out but they could not show me anything that pleased me. The sales woman from Floor Coverings International would not give up. She paid attention to my ideal description and searched until she found the perfect carpet that made me smile. Also, it was even at the low end of my budget which made me very happy. The installation was also a perfect job. I am very pleased that I got to work with such a caring company.

Response from Company:

Rita, your carpet challenge made my job fun! Searching for the perfect product is what we do and we love making our customers smile and jump up and down:) Thanks for the opportunity to make your dream come true!

Photos

Floor Coverings International Metro East Detroit

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.