FLOOR INNOVATIONS AND SOLUTIONS L.L.C

This started out as what would seem to be a good deal with a small business and turned into an awful experience. The couch and chairs that were cleaned, were cleaned well enough. There was a lot of water left in them so it took longer than anticipated to dry, but overall nothing really crazy there. He also said he would throw in 2 of my rugs to be cleaned for free in exchange for a 5-star review. Sounded good to me! He also cleaned a king mattress that had some potty training stains from my kid. Unfortunately, the stains did not come up once the mattress was dry and it still smelled and Ray agreed to come back to fix it. Still everything sounds pretty good. But the rugs never really dried all the way out, and a new smell was permeating through my home; cat pee and mildew. We do not have a cat. Seems like sometimes, when there are stains people do not know about, doing a topical wash can reinvigorate old dormant smells, but the mildew was because they had not dried in well over 24 hours