Floorex, Ltd.

Alex and his team were a struggle to work with. My carpet installed was delayed by his team. I was told that they did not have enough carpet to finish the stairs. Which I though was unusual because there was a lot of carpet left in my garage that seemed to be enough to finish. When one of his lead installers Mike came to finish the job, he told me that they did in fact have enough carpet to finish the job, and that the installers could not figure out how to install the carpet on the stairs. Mike then had to remove much of the carpet that was installed in the hallway and re-install it because the original installers did not know how to match patterns at the seams of the carpet. These delays prevented us from moving into our new home by 2 weeks. I used his service because we went to GCO Carpet Outlet for our carpet. The GCO team was great to work with. If you get carpet from there, make sure you don't use his team unless you want to be lied to and have your install delayed. After following up, they did not admit that they were dishonest and lied to us. Mike was a good installer and person to work with however. Furthermore, there are several locations around the home where the pad feels lumpy under the carpet. This is something we have to live with now. I am not happy with his service and wish I had a different installer company.

The guy works super fast very descent and the quality of work is great.

Nothing negative, job done quickly and efficiently fine job.