HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

90% Recommended

33 Years In Business

Company Details

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Carpet
    • Hardwood
    • Laminate
    • Vinyl
    • Wood Refinishing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.5
    50 Verified Reviews
    • 5
      38
    • 4
      5
    • 3
      6
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    Showing 1-10 of 50 reviews Showing 0 reviews
    2.5 Dedrie W. The Colony, TX
    3/1/2021

    Good things - installers great guys and did a great job. Communicated well on plan and daily progress. The materials used are quality and I am very happy with the finished product. Bad things - not very good communication from the company. Slow to respond. Did not charge my cards, as I asked (this put me in a bad situation running by debit card twice, cleaning out my checking and savings accounts). Sold me a size baseboard they did not carry and sent over a smaller size without of telling me. Told me the job would take half the time it really did (2 -3 days but ended up being 5 long days). I just felt like once they had the sale, I did not really matter, I would just take whatever they dished out.

    Response from Company:

    As we discussed with the computer glitch and your card, I am trying to get you some money back for the inconvenience. As far as timing went, I looked through all of our correspondence and noticed you had ordered additional work 3 days into the job, which meant a little extra time to get material and have it installed while installers were still there. Baseboards were fixed before your job was completed, and we have had constant email and text communication with you all through the install office, and my customer relations manager. Again, we apologize for the issue with the card, which we have resolved the glitch. However, with timing, there was nothing we could do once you added material in the middle of your ongoing project. Dan Ratcliff, President.

    5.0 Veronica C. Forney, TX
    2/26/2021

    This company is professional, efficient and provide high quality work! Love our new handscraped wood floors!

    5.0 Robert Z. Arlington, TX
    2/22/2021

    This company not only gave me the best price, but did the job in the time I needed them to. It was done perfectly by two guys that took pride in their work and cleaned up after the job. I was very pleased.

    4.0 Monifa R. Mansfield, TX
    2/10/2021

    The crew was good, timely and professional.

    Response from Company:

    Thank you so much for the review. Dan Ratcliff, President.

    5.0 Rod S. Dallas, TX
    2/7/2021

    Jake Colebaugh was great!

    Response from Company:

    Glad Jake took care of you Dan Ratcliff, President.

    5.0 Bill S. Arlington, TX
    1/25/2021

    They pulled up old and installed new carpet in three bedrooms. Pricing very completive and installers were A+. I couldn't be happier. Thanks Floors Direct.

    Response from Company:

    Thank you so much for the review Bill. We appreciate your business. Dan Ratcliff, President

    5.0 Jessica J. Forney, TX
    1/20/2021

    Great customer service. The crewa qere professional and did great wprk. Very pleased.

    Response from Company:

    This is what we like to hear. Thank you so much for the review. Flooring Direct Dan Ratcliff, President.

    5.0 Blake C. Irving, TX
    12/10/2020

    Great job!!

    Response from Company:

    Blake, Thank you so much for the review. We are glad your project turned out the way you hoped. Thank you, Dan Ratcliff, President.

    5.0 Miranda R. Sachse, TX
    9/5/2020

    Just got all my floors redone. The process was quick and all employees were professional. Would hire them again if the need arises. Installers worked very hard and got it done quick and I’m in love with my floors.

    Response from Company:

    We are so glad everything worked out the way you wanted. Thank you, Dan Ratcliff, President.

    5.0 Kimberly G. Irving, TX
    9/2/2020

    informative and helpful.

    Response from Company:

    Just what we like to hear. Thank you for the review. Dan Ratcliff, President.

    Showing 1-10 of 50 results Showing 0 of 0 results
    Page 1 of 5

    Photos

    Flooring Direct
    6
    Hardwood and Carpet
    10
    Staircase Remodel Frisco
    6
    Hardwood Flooring Install
    3
    Hardwood Install Plano TX
    6
    Carpet Install Carrollton
    6
    Carpet with Stairs Frisco
    14
    Engineered Hardwood Plano
    8
    Earthwerks Hardwood
    17
    TILE MATCH BUILDER TILE
    6
    Carpet & Padding Install
    6
    Wood-Look Laminate

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.