Floors At Ur Door

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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

Learn about our screening process
Learn about our screening process

12 Years In Business

Company Details

  • Bilingual

Contact

Serving You Locally
Belcamp, MD 21017
www.floors-at-ur-door.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Carpet Installation
  • Unlimited Selections
  • Next Day Service
  • Lifetime Installation Warranty
  • Will Beat Any Price
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.4
75 Verified Reviews
  • 5
    56
  • 4
    11
  • 3
    3
  • 2
    2
  • 1
    3

Highly rated for

  • Quality
  • Value
Showing 1-10 of 75 results
1.0 Lakeshia syvonne H. Baltimore, MD
11/5/2024

customer service was very poor James was not professional James quoted prices off his head and how he was feeling that day, he wrote measurements on an old piece of paper, when he came back he completely forgot who I was and the prices he originally quoted, he also did not bring the same carpet samples the second time, once I finally made my choice and confirmed the date I had to call him the day before to ensure someone was actually coming out, he said between 9am and 10am one person came at 12noon the carpet was not the carpet I chose the quality was very cheap and the color was off, James refused to come and look for himself at the job, my carpet was not finished until after 9pm 2 items were broken in my house with this install,which was a major problem I will never use this company ever again nor will I recommend this company. Had I checked the reviews on Google I would have never hired him for this job. James does not have a good reputation.

5.0 Andre T. Oxon Hill, MD
7/2/2024

Quick and easy 5 stars!

3.0 Sun L. Baltimore, MD
3/27/2024

Give actual installers a 4 stars, they were fast, efficient, and only did what their manager James told them. The installers, installed carpet, and entrance, hallway, and kitchen flooring; but did not put the cole Base back, and the finishing was unsitely, so I had to advise James, the manager that although it's not practice for them to put Cole Base up, it was there , and they tore it down; so it was only fair that they put it back. Well, to say the least, it took several calls, and messages before I finally got him to keep his word, on replacing what he ordered; to be taken down. It took 3 months for him to get tired of me calling, and messaging him to send an installer, back to finish the area, where the cole Base was removed. This was bad business practice. The customer service I received was ridiculous. James is arrogant, and needs to be coached on respect, and the importance to keep your word, when you're dealing with customers. If you can't keep your word, you are in the wrong business.

5.0 Lydia M. Clinton, MD
3/4/2024

I am happy with the work done by Floors At UR Door. They were professional amd responsive to my needs.

5.0 April P. Sparrows Point, MD
12/9/2023

Having requested quotes from a number of carpenters we are so pleased we chose James. James and his carpenters were fantastic! They did a excellent job on replacing all the carpet in our home. James was friendly, professional and reliable.

5.0 Nina B. Baltimore, MD
12/4/2023

They did an excellent job.

4.0 Delores T. Temple Hills, MD
11/30/2023

Material was good

4.5 Urszula K. Gaithersburg, MD
10/23/2023

Work well done

5.0 Renee G. Upper Marlboro, MD
10/13/2023

The job was done well and the price was reasonable.

5.0 Betty W. , Silver Spring, Md, MD
9/30/2023

They were friendly, helpful, got to work and didnâ t full around and did a great job.

Photos

Floors At Ur Door
5
carpet

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