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Fogel's Fine Floors

Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles Installation,

About us

Flooring is not just a business at Fogel's, it's a lifestyle. From the moment you walk through our doors in Fairway Square on Washington Road, in Augusta, you will notice the difference. You'll find the finest selection of flooring products in the CSRA displayed in a comfortable and tasteful environment, with many examples of what you can do with your home installed on our expansive showroom floor. For 35 years Fogel's has provided premium carpeting, hardwood flooring, ceramic tile and other flooring solutions to Augusta's most discerning home and business owners. Check out our website, come by the store, or give us a call. No job is too small and estimates are FREE. Customer service is our top priority, and we take pride in everything we do.

Business highlights

48 years of experience

Memberships & Affiliations

Better Business Bureau

Services we offer

Carpet , Ceramic , Hardwood , LVT, Tile

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
11%
1
11%

Filter reviews by service

Showing 1-9 of 9 reviews
Joyce J.
Jun 2017
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
$2,000
I was promptly contacted for an appointment to discuss my flooring job, and Ms. Ann also brought samples for me to review. Ms. Ann showed up well prepared. We discussed what I wanted and the rooms floors to be updated, she measured and we went over the samples, and pricing. The floors were beautiful when completed, and any minor issues I had Ms. Ann, Mr. Tommy, and a wonderful apprentice named Zach assisted in resolving my issues. Customer service was on point, and the quality of the work was of the highest standard. I would recommend Fogel's Fine Floors to family and friends. Price was reasonable and my mother and I were well pleased.
Response from Fogel's Fine Floors
"Thank you so much, it was a pleasure working with you and your Mom. Thank you for your business."

Daniel S.
Apr 2017
2.0
Wood Flooring - Install or Completely Replace
Spoke to the owner at the time, she promised that floors would never have issues and if they did, she would come back to fix it. The floor contracted and separated from the transition. I called her and she was hard to get a hold of. I later found out she sold the store to a new owner. She came to my house and then stated it would cost money to fix it. I agreed but never heard from her or anyone else again. I reached out to her and she said to just keep calling her back, but I have given up. I do not who owns the business now, but I am recommending not to do business with Ann Fogel. I feel I got cheated and overpaid for poor floor installation work.
Response from Fogel's Fine Floors
"It was a pleasure working with you and I would like to thank you for your business."

Susan C.
Sep 2016
0.5
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
$968
The first installer, Issac, was very unprofessional. He showed without the first tool to tear out my floor. When he installed the new floor , my door jam was left uneven and a gap at my shower . There was also a bulged tile in the center of my floor. I choose a almond color grout , only to have white grout installed . I contacted the owner , to which I got the assistant . There was no empathy from her . I sent photos of the job via text message to the owner and explained the job was not finished and was not satisfied . The owner then came out with a new installer to look at it . The new installer called it out to the owner that the job was defentily not done properly. I would never recommend the first install. This has left a sour taste of Fogel's in mouth.
Response from Fogel's Fine Floors
"We do apologize that there was some issues with your installation and thank you for your feedback. We are so glad that we were able to turn this situation around and take care of the issues you had. We also used this to correct any issues that there may have been with our installer. We strive to satisfy our customers and are happy to say we were able to accomplish satisfaction with the end result."

Vincent R.
Apr 2016
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Steven was very informed about the products and the crew that he sent were very professional and cleaned up after each days work...they did a great job on our backsplash and it fits our kitchen perfect...thanks so much to Steven sending the right people to do the job.

Betty M.
Apr 2016
5.0
Carpet - Install
Yes, I recommend this pro
This company is great to work with. I would use this company again. Thank you so much.

Joseph J.
Feb 2016
5.0
Yes, I recommend this pro
$1,400
Ann Helms and her flooring installers were very professional. they saved me hundreds of dollars. no smoking ,no foul language and alcohol consumption to deal with. they installed and replace my bathroom floor tile as estimated. I would use Fogels Fine Floors again if I needed them .
Response from Fogel's Fine Floors
"We greatly appreciate your business! Thank you for contacting us!"

Rose M.
Oct 2015
5.0
Yes, I recommend this pro
I had carpet removed in my moms mobile home and repaired some water damaged spots then installed vinyl .Teresa was wonderful to work with, I felt that we were a team on a mission to make my mom happy. She did exactly what she said she would do when she said she would do it. With me being over 100 miles away this meant a lot to me to have someone that cared about the customer. My mom loves her new floor. The workers did a wonderful job in fixing all of the bad spots they were caring in wanting everything done right they were clean and did a wonderful job. I am so glad that I found Fogels Carpet and Vinyl. I will use them again . Thanks Teresa

Eleanor M.
Jun 2015
5.0
Yes, I recommend this pro
$125
It was a small tiling job - the replacement of a few tiles that had become loose and fell off. The work was done professionally and efficiently.

Vincent R.
May 2015
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
$1,202
Very professional installation, guys were great.cleaned everything up whrn finished.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fogel's Fine Floors is currently rated 4.2 overall out of 5.

Fogel's Fine Floors accepts the following forms of payment: CreditCard

Yes, Fogel's Fine Floors offers free project estimates.

No, Fogel's Fine Floors does not offer eco-friendly accreditations.

No, Fogel's Fine Floors does not offer emergency services.

No, Fogel's Fine Floors does not offer warranties.