Fogel's Fine Floors

I was promptly contacted for an appointment to discuss my flooring job, and Ms. Ann also brought samples for me to review. Ms. Ann showed up well prepared. We discussed what I wanted and the rooms floors to be updated, she measured and we went over the samples, and pricing. The floors were beautiful when completed, and any minor issues I had Ms. Ann, Mr. Tommy, and a wonderful apprentice named Zach assisted in resolving my issues. Customer service was on point, and the quality of the work was of the highest standard. I would recommend Fogel's Fine Floors to family and friends. Price was reasonable and my mother and I were well pleased.

Spoke to the owner at the time, she promised that floors would never have issues and if they did, she would come back to fix it. The floor contracted and separated from the transition. I called her and she was hard to get a hold of. I later found out she sold the store to a new owner. She came to my house and then stated it would cost money to fix it. I agreed but never heard from her or anyone else again. I reached out to her and she said to just keep calling her back, but I have given up. I do not who owns the business now, but I am recommending not to do business with Ann Fogel. I feel I got cheated and overpaid for poor floor installation work.

The first installer, Issac, was very unprofessional. He showed without the first tool to tear out my floor. When he installed the new floor , my door jam was left uneven and a gap at my shower . There was also a bulged tile in the center of my floor. I choose a almond color grout , only to have white grout installed . I contacted the owner , to which I got the assistant . There was no empathy from her . I sent photos of the job via text message to the owner and explained the job was not finished and was not satisfied . The owner then came out with a new installer to look at it . The new installer called it out to the owner that the job was defentily not done properly. I would never recommend the first install. This has left a sour taste of Fogel's in mouth.

Steven was very informed about the products and the crew that he sent were very professional and cleaned up after each days work...they did a great job on our backsplash and it fits our kitchen perfect...thanks so much to Steven sending the right people to do the job.

This company is great to work with. I would use this company again. Thank you so much.

Ann Helms and her flooring installers were very professional. they saved me hundreds of dollars. no smoking ,no foul language and alcohol consumption to deal with. they installed and replace my bathroom floor tile as estimated. I would use Fogels Fine Floors again if I needed them .

I had carpet removed in my moms mobile home and repaired some water damaged spots then installed vinyl .Teresa was wonderful to work with, I felt that we were a team on a mission to make my mom happy. She did exactly what she said she would do when she said she would do it. With me being over 100 miles away this meant a lot to me to have someone that cared about the customer. My mom loves her new floor. The workers did a wonderful job in fixing all of the bad spots they were caring in wanting everything done right they were clean and did a wonderful job. I am so glad that I found Fogels Carpet and Vinyl. I will use them again . Thanks Teresa

It was a small tiling job - the replacement of a few tiles that had become loose and fell off. The work was done professionally and efficiently.

Very professional installation, guys were great.cleaned everything up whrn finished.