Footprints Floors McKinney

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16 Years In Business

Company Details

Contact

5900 South Lake Forest Drive, Suite 300
McKinney, TX 75070
https://footprintsfloors.com/planotx

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 9:00 AM - 3:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Tile & Stone
    • Hardwood
    • Laminate
    • Vinyl
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.5
    425 Verified Reviews*
    • 5
      323
    • 4
      65
    • 3
      23
    • 2
      10
    • 1
      4

    Highly rated for

    • Quality
    • Customer Service
    *Reviews imported from Google have not been individually verified by HomeAdvisor.
    Showing 1-10 of 425 results
    5.0 Valerie Studer Google Review
    12/1/2023

    Footprints Floors did a wonderful job with our new tile floors. From the very beginning Alan was so responsive and professional and I was very impressed. A detailed estimate was presented in writing and every change was documented and signed off on. The crew that installed the tile was so good. Not only were they skilled, they showed up every day on time and worked hard all day. Brice was a great project manager and checked on the progress every day. I would highly recommend Footprints Floors for your flooring needs!

    5.0 Frederic Cohen Google Review
    11/17/2023

    Excellent work and i am super pleased with the result. Outstanding project management from Brice, who gave me lots of great advice. Fantastic execution from the team, competent, respectful and professional. Not to mention a good commercial offer as well ! I warmly recommend Footprint Floors!

    Response from Company:

    Thank you for your 5-star review Frederic! We're thrilled to hear that our flooring team provided you with exceptional service and that you're so happy with our customer care. We believe that diligent craftsmanship, courtesy, and management are all key factors in providing the best possible experience for our customers, so thank you for noticing! We are glad our efforts hit the mark with you. Thank you for taking the time to recommend us so highly and for trusting us with your flooring needs. Have a great day!

    5.0 Allen Pack Google Review
    11/3/2023

    Replaced some hardwood planks that had water damage. Great work!

    Response from Company:

    Thank you Allen. It was straightforward and something we've done hundreds of time. It turn out great, and the baseboard being replace was the right choice. Thank Alan

    5.0 Grace Griffith Google Review
    10/24/2023

    Footprints floors has been one of the best companies we’ve worked with in home design/construction. We’ve worked with them twice for two separate projects on two separate homes. Both times they exceeded our expectations with their level of service and communication. Alan, the owner, met with us at the beginning to talk through our project this last round. Alan has always made us feel assured that our project will go smoothly while also giving us his honest opinion about the timeframe and any hiccups we might run into along the way. For the oversight of our project we worked with Brice, who gave us updates about the work just about every day and made sure the project finished on time. He and the crew were punctual and the project finished before we expected. We are extremely pleased with our floors and highly recommend this company to our friends and neighbors!

    Response from Company:

    You're both a pleasure to work with. Our philosophy is all about communication and transparency. Here in Texas theres always something going on with the slab, but we know what to do, and keep the transparancy to keep the floor prep costs down. Let us know if you need any bathrooms remodeled, as we've done your wood floors. 🙂

    5.0 Susan Hearst Google Review
    10/23/2023

    Job: Bathroom floor retile Alan came on time to quote the job and was able to send a crew a few days later. The project manager Brice came to verify the crew and materials. The guys worked hard all day, removing the old tiles and installing the new tiles. The job was done perfectly in one day and looks great. Brice came back to check the completed project and pick up a check.

    Response from Company:

    We are so appreciative of your kind review Susan! Thank you for the compliments on our team's punctuality, dedication, and timeliness during your bathroom tile floor project. We know that fitting in renovations like these into the hustle and bustle of life can be so stressful, we are so glad that our timeline made this project so much simpler for you! Please let us know if there is anything else we can do for you and thank you for using Footprints Floors. Have a wonderful day!

    4.5 Carol S. Plano, TX
    11/30/2021

    The project was completed to my satisfaction. Would hire them again.

    2.0 Ricardo R. Allen, TX
    3/15/2021

    A 2-day project took 5 days. The job was done in a rush, where preparation and quality of work were not even close to what I was expecting. It felt as if I had hired the keystone cops. Never will I hire them again, lesson learned!

    Response from Company:

    Thank you for the feedback. As discussed at the time, this crew that I have used almost weekly for the previous 18 months had some staff turnover during your project. I have since stopped using this crew. Apologies that this happened during your project in January. This really isn't the norm for our projects, which is why I gave you a discount on the project after completion. Thanks again for your understanding, best of luck with any future projects.

    5.0 Sue S. Fairview, TX
    12/29/2020

    Absolutely would hire this company again! Alan was very hands on with the project and had his tile guy out to the house in a very reasonable time. Very good work from start to finish - when done all the mess was gone and just a beautiful tile fireplace. Call this company first and you won't be disappointed!!!!!

    5.0 Max K. Prosper, TX
    11/13/2020

    Outstanding job. Great craftsmanship and attention to detail on the tile. The new tile accent wall looks amazing.

    4.0 Dustin M. Mckinney, TX
    10/29/2020

    n/a

    Photos

    Footprints Floors McKinney
    66
    New build in southlake
    28
    Bathroom remodel
    12
    Hardwood floor install
    6
    Master bath remodel
    3
    Large marble shower
    4
    Travertine backsplash
    4
    Marble shower remodel
    2
    Chevron tile accent wall
    6
    White oak chevron repair
    27
    Stairs
    3
    Flooring

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