Footprints Floors of Kansas City

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

17 Years In Business

Company Details

Contact

Footprints Floors of Kansas City
Overland Park, KS 66207
https://footprintsfloors.com/kansas-city

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Wood Flooring - Refinish
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.9
17 Verified Reviews*
  • 5
    15
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 17 results
5.0 Buddy Cat Google Review
6/4/2024

Responsive! Dan came in, looked at what I was trying to accomplish and found solutions! His workers were excellent.

Response from Company:

Thank you for your feedback, Buddy Cat! We're thrilled to hear that our team's ability to dig in and find creative solutions made your flooring project so much smoother. Thank you again for your review and for using Footprints Floors!

5.0 Neal Gragg Google Review
5/7/2024

I’ll start by saying that I’m very happy with our new floors and would hire Footprint Floors again in the future. Cons: Initially I was going to give 4 out of 5 stars for two reasons. 1) I think having some reviews that are not perfect is helpful. Too many 100% 5 star reviews can look fake. After the job was completed and I did a walkthrough with Jonathan he asked if I was willing to review them on google and later texted me a link to make reviewing easier. I doubt if there was tension or any sense of dissatisfaction he would not have offered that. This is slightly manipulating the reviews they get on google but it is also the game business have to play in the age of internet marketing. 2) The first coat of hardwood finish was applied a day earlier than expected. This normally wouldn’t be a problem but it was applied very late in the evening and we returned to the house after dinner to find out that we couldn’t stay the night there as we had planned. More of a heads up about this would be appreciated. Pros (Great Service!): Having a project manager who introduced himself at the start of the project, was very helpful. Jonathan shared his phone number and email so we could ask questions about the project whenever we had them. We did have a few issues that came up as things often do during construction. What sets Footprint Floors apart is how they handled these situations. How you fix mistakes is more important to me than avoiding them. 1) During our initial quote there was a misunderstanding about the type of vent covers we wanted. The order had “Drop-In” vents while we wanted “Flush” vents. This was probably a terminology mistake on the part of my Wife and I. But after the first day of construction I noticed the mistake. Jonathan had the team come back to the house to do additional work to install the flush vent covers. This was needed so we wouldn’t get behind on schedule. There was no finger pointing about the mistake, or adjustments to the budget for the correction. 2) After Completing work we found a few cracked floor tiles in our bathroom on the edge of the hardwood floor. Footprint floors came back a few days later to replace the broken tiles and it looks good as new again. 3) Two weeks after work was completed and paid for, we noticed a board in the middle of our living room starting to swell up on the edges. (looked almost like water damage). We reached out and they scheduled someone to come out the next morning to fix it up at no additional cost. Leo (the person doing the repair) told us that it was likely a bad board. Photos - Living Room (After all flooring complete) - Living Room (After new boards installed before sanding/finish) - Broken bathroom tiles (before fix) - Repaired living room floor (after repair, still drying, actual damaged area was about 12 inches long. It is slightly darker in the middle of the taped area)

Response from Company:

Wow Neal, thank you for taking the time to give us such helpful feedback and praise! We're always striving to improve our services, and we appreciate your honesty, which will help us to do so in the future! Here at Footprints Floors of Kansas City, we are so lucky to have such amazing customers like you and it thrills us to help our clients find the solutions they are searching for. We know that it can be stressful to trust your home and your floors to someone else, that is why we strive to bring our A-game to each job and customer. Our goal is to help your vision become reality so thank you for taking the time to notice all our efforts and compliment our team so highly. We're thrilled to hear that our team's ability to dig in and find creative solutions made your flooring project so much smoother. Rest assured, we'll continue fostering these problem-solving skills to keep exceeding your expectations! It is experiences like these that push us to keep working so hard and do all we can to maintain customer satisfaction. Please let us know if there is anything else we can do to serve you! Take care!

5.0 Joe Knipp Google Review
4/17/2024

The quality, value, and professionalism from this company is amazing. Dan responded immediately to my request and met that same day. Him and his friendly staff kept me in the loop through the whole process. The floors were in such bad shape I wasn’t sure they could be brought back to life but they proved me wrong. I would highly recommend this company. Included a before and after of one of my bedrooms. I chose a dark walnut stain. Thank you so much Dan and team!!

Response from Company:

Thank you for your feedback, Joe! Here at Footprints Floors of Kansas City, it is very important to us that our crew is made up of skilled craftsmen who are not only experts of their work, but who also excel at keeping customers satisfied and informed. Our top priority is customer ease from beginning to end, so we're thrilled to hear that our team's ability to run will the ball and keep you informed made the project so much smoother for you! Thank you again for your review and for using Footprints Floors! Take care!

5.0 Natalie Block Google Review
4/3/2024

They were efficient, professional, and did a great job with our basement floors!

Response from Company:

Hello Natalie! We are so glad you had such a great experience with our team and that they provided the top notch care you were looking for! Thank you for taking the time to notice and acknowledge our efforts! We hope to serve you again soon!

5.0 Marty Wygas Google Review
4/3/2024

Dan and his staff were very easy to work with. Our bathroom floor project made a huge difference in the appearance of our home. Dan made sure that the work was done to our satisfaction.

Response from Company:

Good afternoon Marty! We are so thrilled you had such a positive experience with our team. We agree, they are just the best! Thank you for taking the time to spread the word and recommend us so highly! Have a great day!

5.0 Liliane B. Overland Park, KS
1/6/2024

Commitment to excellence, professional and with unwavering integrity. Dan was accommodating and easy to work with, the working crew was clean, polite and excellent. Reasonable pricing. Amazing company.

5.0 Nancy H. Shawnee, KS
12/20/2021

Exceptional company, and football and professional owners. Loved working with Dan who was available, helpful and professional. Quality work done by accompany that will only do quality work.

5.0 Alisa M. Overland Park, KS
11/30/2021

They worked with my time schedule. The floors look great.

5.0 Pam S. Overland Park, KS
11/8/2021

The owner, Dan, was totally involved with the entire project. The staff was friendly and very easy to work with. I highly recommend Footprints Floors!

5.0 Pam S. Overland Park, KS
11/2/2021

The owner, Dan Hermansen, was totally involved. The work was excellent and the tile looks fabulous. I highly recommend Footprints Floor.!!!!

Photos

Footprints Floors of Kansas City
14
Hardwood Transformation
6
HW Install & Refinish
3
HW Install & Refinish
7
Hardwood Refinish
3
Hardwood Refinish
3
Luxury Vinyl Plank (LVP)
5
Backsplash Installation
Backsplash Installation
3
Master Bathroom Tile

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.