- Residential Work
- Commercial Work

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Learn about our screening process100% Recommended
17 Years In Business
Company Details
Contact
Footprints Floors of Kansas CityOverland Park, KS 66207 https://footprintsfloors.com/kansas-city
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Wood Flooring - Refinish
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewResponsive! Dan came in, looked at what I was trying to accomplish and found solutions! His workers were excellent.
Thank you for your feedback, Buddy Cat! We're thrilled to hear that our team's ability to dig in and find creative solutions made your flooring project so much smoother. Thank you again for your review and for using Footprints Floors!
I’ll start by saying that I’m very happy with our new floors and would hire Footprint Floors again in the future. Cons: Initially I was going to give 4 out of 5 stars for two reasons. 1) I think having some reviews that are not perfect is helpful. Too many 100% 5 star reviews can look fake. After the job was completed and I did a walkthrough with Jonathan he asked if I was willing to review them on google and later texted me a link to make reviewing easier. I doubt if there was tension or any sense of dissatisfaction he would not have offered that. This is slightly manipulating the reviews they get on google but it is also the game business have to play in the age of internet marketing. 2) The first coat of hardwood finish was applied a day earlier than expected. This normally wouldn’t be a problem but it was applied very late in the evening and we returned to the house after dinner to find out that we couldn’t stay the night there as we had planned. More of a heads up about this would be appreciated. Pros (Great Service!): Having a project manager who introduced himself at the start of the project, was very helpful. Jonathan shared his phone number and email so we could ask questions about the project whenever we had them. We did have a few issues that came up as things often do during construction. What sets Footprint Floors apart is how they handled these situations. How you fix mistakes is more important to me than avoiding them. 1) During our initial quote there was a misunderstanding about the type of vent covers we wanted. The order had “Drop-In” vents while we wanted “Flush” vents. This was probably a terminology mistake on the part of my Wife and I. But after the first day of construction I noticed the mistake. Jonathan had the team come back to the house to do additional work to install the flush vent covers. This was needed so we wouldn’t get behind on schedule. There was no finger pointing about the mistake, or adjustments to the budget for the correction. 2) After Completing work we found a few cracked floor tiles in our bathroom on the edge of the hardwood floor. Footprint floors came back a few days later to replace the broken tiles and it looks good as new again. 3) Two weeks after work was completed and paid for, we noticed a board in the middle of our living room starting to swell up on the edges. (looked almost like water damage). We reached out and they scheduled someone to come out the next morning to fix it up at no additional cost. Leo (the person doing the repair) told us that it was likely a bad board. Photos - Living Room (After all flooring complete) - Living Room (After new boards installed before sanding/finish) - Broken bathroom tiles (before fix) - Repaired living room floor (after repair, still drying, actual damaged area was about 12 inches long. It is slightly darker in the middle of the taped area)
Wow Neal, thank you for taking the time to give us such helpful feedback and praise! We're always striving to improve our services, and we appreciate your honesty, which will help us to do so in the future! Here at Footprints Floors of Kansas City, we are so lucky to have such amazing customers like you and it thrills us to help our clients find the solutions they are searching for. We know that it can be stressful to trust your home and your floors to someone else, that is why we strive to bring our A-game to each job and customer. Our goal is to help your vision become reality so thank you for taking the time to notice all our efforts and compliment our team so highly. We're thrilled to hear that our team's ability to dig in and find creative solutions made your flooring project so much smoother. Rest assured, we'll continue fostering these problem-solving skills to keep exceeding your expectations! It is experiences like these that push us to keep working so hard and do all we can to maintain customer satisfaction. Please let us know if there is anything else we can do to serve you! Take care!
The quality, value, and professionalism from this company is amazing. Dan responded immediately to my request and met that same day. Him and his friendly staff kept me in the loop through the whole process. The floors were in such bad shape I wasn’t sure they could be brought back to life but they proved me wrong. I would highly recommend this company. Included a before and after of one of my bedrooms. I chose a dark walnut stain. Thank you so much Dan and team!!
Thank you for your feedback, Joe! Here at Footprints Floors of Kansas City, it is very important to us that our crew is made up of skilled craftsmen who are not only experts of their work, but who also excel at keeping customers satisfied and informed. Our top priority is customer ease from beginning to end, so we're thrilled to hear that our team's ability to run will the ball and keep you informed made the project so much smoother for you! Thank you again for your review and for using Footprints Floors! Take care!
They were efficient, professional, and did a great job with our basement floors!
Hello Natalie! We are so glad you had such a great experience with our team and that they provided the top notch care you were looking for! Thank you for taking the time to notice and acknowledge our efforts! We hope to serve you again soon!
Dan and his staff were very easy to work with. Our bathroom floor project made a huge difference in the appearance of our home. Dan made sure that the work was done to our satisfaction.
Good afternoon Marty! We are so thrilled you had such a positive experience with our team. We agree, they are just the best! Thank you for taking the time to spread the word and recommend us so highly! Have a great day!
Commitment to excellence, professional and with unwavering integrity. Dan was accommodating and easy to work with, the working crew was clean, polite and excellent. Reasonable pricing. Amazing company.
Exceptional company, and football and professional owners. Loved working with Dan who was available, helpful and professional. Quality work done by accompany that will only do quality work.
They worked with my time schedule. The floors look great.
The owner, Dan, was totally involved with the entire project. The staff was friendly and very easy to work with. I highly recommend Footprints Floors!
The owner, Dan Hermansen, was totally involved. The work was excellent and the tile looks fabulous. I highly recommend Footprints Floor.!!!!
Photos
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