Forest Knoll Construction

really loved their service when I first got it. I even referred them to my neighbors who then used them but their after care is horrible. I have a leak in my roof that i had installed in 2023 and have left multiple messages and no one has called me back. I have contacted the rep by text messages and still no call back "just they will call you" and still no call after a week. I wish I went with another company that holds their value of a business. * Update. I got a phone call the owner they yelled at me at told me "good luck getting us to come out now".... So.... I guess they can just cancel your contract on feelings? Go read their reviews other then google.. they are not good.

WE DO NOT RECOMMEND We hired Forest Knoll in March 2022 to install a new roof because of their reasonable price, good reviews, their proposal documentation which included a copy of their liability policy information, and because they were recommended by Angi. Forest Knoll apparently hired subcontractors who did not speak English and did not install new flashing as specified in the contract. Our roof leaked where the flashing was reused and now had nail holes through them, and the reused flashing did not cover the shingle gaps because the new shingles were wider than the old ones. The roof leaked internally for 5 months before the water came through the ceiling in August 2022, and in that time caused mold damage throughout the bedroom ceiling, insulation and walls of our primary bedroom. Forest Knoll fixed the flashing within a week of our initial complaint in August 2022, and offered to fix the interior damage, but then did nothing for nearly 3 months - by the time they had a contractor call me to look at the damage in late October 2022, I had already signed a contract with someone else to fix the interior. In the meantime, I had also filed a claim with their insurance company, since Forest Knoll was doing nothing to help us and they had given us a copy of their policy with the contract. After he was contacted by his insurance company for information about the claim, Forest Knoll's owner, Phillip, called me and was furious and extremely rude and condescending. He asked me why I hadn't told him about the damage first and given him a chance to fix it, when I had in fact notified his company immediately, and they had already fixed the flashing, but done nothing about the interior damage. Forest Knoll's insurance company eventually denied our claim in January 2023 stating that Forest Knoll's coverage excludes both shoddy work and all damage related to mold. So in essence, the insurance policy information that Forest Knoll includes in their big sales pitch is worthless. Update 4/2023: My attorney sent Forest Knoll multiple letters demanding payment for the damage they caused, and Forest Knoll had not even tried to work with me on this matter until I filed a complaint with the BBB. Forest Knoll caused about $17,000 in damage to our house, not to mention months of stress, significant inconvenience, and administrative work coordinating the repairs. We had to file a claim with our own insurance, and they only covered about 75% of the repair costs. To resolve the BBB complaint, I asked Forest Knoll to pay for our remaining out-of-pocket repair costs, plus compensate us for loss of use of property and our time dealing with this mess for the last 8 months. I agreed to accept a discounted reimbursement amount and I sent them my countersigned copy of the release agreement as requested on 4/12/2023. Within 4 hours, Forest Knoll texted me a copy of the certified check with written notice that they now required additional unfavorable terms and would only send the check upon my signing and sending them a revised agreement. They followed up by email a few hours later and reiterated that they would not send the check until I signed the new agreement. WE ABSOLUTELY DO NOT RECOMMEND FOREST KNOLL CONSTRUCTION

Great overall work. Easy to communicate with. Came back out to fix some siding that was damaged in the install. Great product, great warranty.

Company is in business for 14 years. Stable. Offered additional insurance on roof warranty. Workers worked long day. Cleaned up yard well. Both owner and project manager arrived on site to insure all was to satisfaction. Office personnel are customer oriented, experienced and knowledgeable about the business.

Great job and done in one day

From the initial contact with this business to cleanup, everything was top-notch. The price for the roof was fair, the work was done well, and the cleanup was thorough. The roof looks great, and we've had lots of compliments. So glad we went with Forest Knoll. I will recommend them to anyone needing a roof.

They did a terrible job. Roof leaks, all the gutters are damaged, Hip rafter shingles are falling off laying in the gutter. Had to buy a magnet to pick up all the nails and debris from prior roofing material. The vents in the attic are not connected cause the flashing is off center. (Have to widen the hole to attach the pipe. Called and NO REPLY. Texted and still NO REPLY. They remove the exhaust vent covers on the outside of the house and one of them is missing. Never replaced all the damaged plywood as the contract stated. Installed a skylight and the trim is loose around it. The list goes on. He promised us he was going to take care of it. Seven months later NO CALL NO SHOW. I would not recommend Forest Knoll construction Inc. to anyone.

The project director was consistent with communication. The crew were proficient and clean up was great.

I had a great experience with Forest Knoll. Ricky came out to do my estimate and very clearly explained everything to me. He was very friendly and knowledgeable, and answered all my questions. I got several other estimates and not only was theirs the lowest, it also INCLUDED any replacement wood, while other contracts all charged for it. Since there's no way to know how much you'll need until they get up there, it can add up quickly! The project manager, Greg, called me to schedule my job the day after I signed the contract. The day they were supposed to be there, there were some problems, including thunderstorms, but they came out the next day at 7:30am on the dot and had the job done before 5pm. The roof looks great, and Greg answered all my questions, and told me to call him directly if I had any other concerns or questions. The only problem we had was that the 3rd party who picks up the dumpster was several days late, but that was minor overall, and there was nothing Forest Knoll could do.

Sales and installation crew on time. Job completed in one day

Forest Knoll is the best contractor weâ ve ever hired. Theyâ re professional, timely and very price competitive. We signed our contract on a Friday, the crew chief called the following Monday to schedule us for Tuesday. The roofers worked without a break from 7:50 am until 5:20 pm, and finished the next afternoon. My yard was cleaner than when they started! Nice people. No hard sale. Highly recommended.

No issues.

Very thorough and efficient. They did a top notch job! I would highly recommend them.

On time crew is done in one day. Clean up was excellent. Wish I had more jobs for these guys to do.

Great guys would hire them again

Great communication, my house isn't small with steep angles. They had the old slate roof off and new shingle roof on in 2 days. Highly recommended.

Professional, got the job done in one day. Beautiful results

Fantastic job from start to finish. Very professional.

I would hire again in a minute. The work was done quickly, the work crew was great. They were all polite, arrived when expected, and completed the job in one day-a very large roof. Great bunch of guys.

Very professional, came when expected. Pricing was fair and resolved a concern I had immediately. I would hire them again.

I was very happy with my roof installation. The crew was fast and efficient and completed the top quickly. I would recommend these guys any time.

The roof replacement was done in a timely and efficient manner. There was no pressure for a sale, the pricing was fair and the quality of the work was excellent.

Two layers of shingles had to be removed before new ones could be put on. The workers worked hard and got the job done in one day. Greg was great. A very solid company.

New asphalt shingle roof for house and garage. Alex and his crew were great - got them both installed in one day. Looks great!

Very professional staff, efficient. Honest pricing. They did a great job.