Forever Clean Gutters Chicago LLC

Worst company to get your work done. I am chasing them for the last 1.5 years on and off. No customer service, and bad installation now water is going to the foundation due to faulty installation and no body responded after at least 30 calls to their number. for new work, they will call, and the moment they know if it is for service dead end. online with chat, when I asked for a service request number or case number then the answer was I can not have access to this.

none

Great work.

Everyone I came in contact with during this process was professional and very pleasant. My only disappointment was that they failed to contact me about their arrival delay due to traffic.

All of the people involved, from Luis, the sales rep, Mario the scheduler, to the men who actually removed the old gutters, and replaced them with new ones complete with gutter guards, were professional, polite and fair in their pricing. I would hope that some of my neighbors and friends will use them when the need arises.

I was surprised to see some of the bad reviews after having our gutters serviced last month. Mario came out and gave us a fair quote, and scheduled the installation of the gutter guards. He didn't try to upsell us, and in fact told us our gutters were fine and didn't need replacing prior to the gutter guards. The crew came out and finished the job in one day. A month later, so far so good. They also sent us pictures of the job from on top of the roof once it was complete so we could see how everything looked. So far I have no complaints!

Forever Clean Gutters are fantastic, after getting my quote, they were out the next day and finished in a few hours. Cleaned up everything and hauled the old gutters away. Everyone was friendly and helpful. Would recommend them anyway.

Good luck getting any customer service from this company. Possibly the worst customer service I have ever received. For starters, the guy who installed the job did not have the details of the actual job. Many things the sales rep promised me he was unaware of causing him to come back for a second time. After the job was done I noticed leaking in a spot which they had promised me would be fixed with a tune-up even, though I insisted they replace that section of gutters. They then admitted they should have replaced that section of gutters, and promised someone would be there within a week or two. That was in August, it is now December and I need to call them every couple of weeks to ask what is going on. Their answers range from *They are really busy right now* - a terrible excuse by any company - to *we got a new system* to *the people you previously talked to do not work here anymore, so we do not have a record of your call*. I was told these gutters would be fixed by the time it was cold outside, well it is December and they still are not fixed. Their product works as advertised, but their customer service is a total joke!

After 6 months, the gutter guards are now laying on my roof, not on my gutters. Corners leak. I cannot get any warranty service. Did not do the work outlined in the contract.

I hired Forever Clean Gutters Chicago to install my gutters, they started the work, I noticed that there was a leak, I called the office told them I had a leak, every time I call they tell me they will be out and never follows thru, the job is not completed either, I have been trying to get this job completed since October

Very busy. Took 2 trips but they finished at 9pm and I was holding flashlights. Pleased they wanted to get it done but them seem a little overbooked.

Both the sales person and the installer were courteous and professional. My gutters were cleaned before the install, however no adjustments were made to the drain angle. I don't know whether the adjustment was needed or not. Only time will tell.

The did what they said they would do

Please see my Review under a search engine review site. It has several pictures of the shoddy work they completed.

Overall pleased with the gutter guards.

Run away! The installation was done incorrectly, we have been trying to get ahold of someone to fix this mess for 5 months. Our landscaping is ruined because water runs right off our roof. We have talked to 4 different people with no results. Apparently, no one knows how to work there! Give your hard-earned money to a company that cares, this is not that company.

Charles from Forever Clean Gutters was courteous and professional. My appointment was within a week from my call. He promptly assessed my job and offered me a quote. I appreciated how willing he was to work within my financial constraints too. The gutters were cleaned, lined, realigned and covered within an afternoon (though the installer commented that it was a relatively easy house to service). I was so pleased to hear water flowing through my gutters that evening where it had previously been pooled up, stagnant and disgusting. The cost was more than I expected. Although this company seems pretty new, I trust that they mean what they say regarding the lifetime warranty. Time will tell. The only negative part of this experience was that the install happened two days after the date I was given and I didn't receive any communication on that. No one showed up at the scheduled time window and then a coupe days later someone arrived at a time I couldn't have expected. My assumption is that it's likely related to the COVID situation. If I was not working from home and hadn't been home that weekend when the installer arrived I would be quite upset by the situation. As it stands it was more mildly annoying than anything else. But overall I'm very pleased with the product and service.

The salesman Chris Bandes was very professional-not pushy like other salesman we experienced. Your installer likewise was very informative on what he was doing.

I believe the product will work

Stop!! Do not use this BS company They can?t wait to sell you there products. However they sure can?t figure out how to handle customer service. I have placed several calls and emails concerning the product that was installed. Yes I?ve talked to a number of different employees. Not one has done anything about my issue with the install and functionality of their systems. Gutter guard hah, I have birds nesting in my gutters there so protected!

The man who showed up for my estimate was very nice and gave an impressive presentation of his products.

Very polite got the job done quickly and cleaned up everything very good

I had the installation done in January and now it?s April. We discovered the installation was not done well and now the corners are leaking. In addition gutter they additionally installed was off balanced so nothing is draining. They used plastic spout and that?s also broken already. We called them multiple times and service part was understanding and great. They are trying to help as much as they can but still no solutions. We tried to get in contact with operations(department that handles money) and try to discuss solutions for how this was disappointing and they called once so far. The person who called me had no idea what was going on and asked me what happened. He said he will call back next day after investigation but nothing. It?s been over a week. DO NOT buy anything from this company. Very disappointed by how unprofessionally this situation is/was handled.

Good to work with. Communicative. Made a hard job seem easy!

Doug Ellwood was incredibly helpful and respecrful!