Foundation Recovery Systems

Greg came to inspect the setup that Foundation Recovery Systems installed last year. It was discovered that one of our sump pump was damaged. Thankfully, he was able to repair it and get it running properly.

Cameron Erwin and kalvin Harris worked extremely hard and efficiently. Foreman was always in communication until they were pulling away. Never even took breaks til job was complete.

Arrived a day late, indicating that they "had been out late the night before". Removed the sub-floor on day 1/2 and found that the sub floor was 5/4 instead of the 3/4 that they had planned. Except they didn't bother telling ME that until the last day and advised that they could fix the 1/2 step running down the middle of my living room and kitchen for twice the price. I spent $400 and 5 days on my hands and knees fixing this problem. Damage done to walls that was not repaired, 2 doors need to be re-hung, siding removed from the back of the house (other option was the demolition of most of my kitchn cabinets) that is still not hung back up. Most days for the crew started at around 9:30-10:00 and ended about 3:30 in the afternoon. Did I mention that my wife and I were in a local hotel for then entirety of the repair process. To say that I am very unhappy with my experience with Foundation recovery systems would be an understatement. I will not refer them and never use them again.

Simply, hands down, the best experience I have ever had with a professional crew of any kind. From call back, estimates, scheduling, communication, friendliness, honesty, care for my property, safety precautions, and follow up, Stephen, Kalvin, Jose and Bryce did it right!!! They were professional, thoughtful, and respectful. I truly felt they cared about the job. Foundation Recovery Systems made our house better!!

The worst business I have EVER had the displeasure of working with. I have waited a long time to write a review to ensure I had all of the facts and would be less emotional in my statement. Originally they came out, quoted us a price for our basement and our garage. We signed the contract electronically with the representative. The first mistake they made was never sending us a copy of the contract, or emailing it to us. Next they came out and did our basement, which was an awful experience as well. They were rude, uncaring, and unprofessional. They left our back door open for the entire duration they were here (4-6ish hours) even though we repeatedly told them we had cats, they did not care (even though it was in winter/late fall and was cold as well). They did not finish the work, stating that the representative was wrong and they could not do it. Then they left a huge mess in our basement that they never cleaned up. Lastly they told us that the garage work was “impossible” and they had no clue as to why the representative would say that they could do it. Well they gave us a bill for that day, and processed it through Greensky. They billed us for ALL of the work, including the garage that they never did. Next the manager kept ignoring my husbands phone calls/texts, for 2-3 months. Finally I had enough and called the number several times until I got above him and made a report. Suddenly he could call me back and discuss things over! I was livid that they had been ignoring us, so he finally scheduled a follow up appointment to finish our basement. He also told us not to worry about the bill for now, since it didn’t take effect until after ALL of the work is done. Yet Greensky continued to hound me for 1-2 months. Finally they get out to finish the work (the second crew was very polite, cleaned up after themselves, kept the door shut, they were fantastic!). Well all the work is done, should be fine right? Wrong! Greensky is charging me interest on a plan that Foundation Recovery Systems said was a 5 year interest free plan! So I contact Greensky, they have no idea why the representative would offer that since they don’t even have that plan option. Naturally I look for the contract I signed…. Oh wait! They never gave it to us at all! I have hounded and they never gave us the signed copy! So I have to fight with Foundation Recovery Systems, I put in a formal complaint with Greensky about their business. Finally Foundation Recovery Systems is willing to work with me, however I need to remove my legal complaint or they won’t do anything for me at all. A very underhanded blackmail, if I say so myself. Now lastly, we have contacted them roughly 1 year and about 4-5 months after all the work was done. They told us they would need to come out every year to readjust the beam, they said it was a lifetime warranty and readjustment was free…. I’m sure you see where I’m going with this, another lie. It’s $240 each time, but don’t worry! They’ll waive the fee this one time because of their mistake. Everything they’ve done is a mistake and I waited a very long time to write this review out of fear of retaliation. (Since they’re okay with blackmailing people to remove complaints). I can NOT recommend this garbage dump of a company to anybody, I have told everybody I know to stay clear and will continue to do so for the rest of my life. Beware of these scammers! Lord only knows what else they will do at the readjustment appointment, since this review is sure to upset them very much. However I implore them to try underhanded tactics again, I will not be fooled as easily every again. 0/10

The worst business I have EVER had the displeasure of working with. I have waited a long time to write a review to ensure I had all of the facts and would be less emotional in my statement. Originally they came out, quoted us a price for our basement and our garage. We signed the contract electronically with the representative. The first mistake they made was never sending us a copy of the contract, or emailing it to us. Next they came out and did our basement, which was an awful experience as well. They were rude, uncaring, and unprofessional. They left our back door open for the entire duration they were here (4-6ish hours) even though we repeatedly told them we had cats, they did not care (even though it was in winter/late fall and was cold as well). They did not finish the work, stating that the representative was wrong and they could not do it. Then they left a huge mess in our basement that they never cleaned up. Lastly they told us that the garage work was ?impossible? and they

This is based on Quote only. We have not had work completed yet, it is scheduled. He did take a long time with us going over everything so we knew exactly what he is planning on doing. He also explained the difference in materials he plans to use with different parts of the job. The services they offered was above what others was offering even though their prices were a little higher.

Grant Taylor was professional and helpful.

We had Josh Eaton, Chris Horton, and Lane McFarland working on our foundation and we had a very great experience. They worked for 3 1/2 days and were very professional. We had no cosmetic damage, we feel our experience was great. They did everything they could. Professional as well!

Everything went great! Kyle Dawson, Daryn Holder, Richard Dlugorenski were all very professional! We would recommend them 100%.

Customer service was excellent. The rep Kyle Dawson was very thorough and professional and a pleasure to work with.

Kevin Macdonald was amazing! He came out to our home and did our inspection in a very timely manner and provided us with a lot of information regarding our house. He made us aware of the issues we had, formed a plan of execution, and made it easy for the process to get started! We are so ready to get our project scheduled to make our home sturdier!

You get what you pay for. They really are the experts at this kind of service.

Quick and easy

Ed was very thorough with the inspection. Ed was also very good at explaining the process and answering all questions. Would definitely recommend to anyone with basement water issues.

Great job hired them again to stabilize our floor joists. The team of Matt, Marlen, and Cameron did a great job, listened to our concerns, explained what was done, and cleaned up.

These guys are good and efficient.

Cory, Chris, and Joseph were very professional in all ways. They worked diligently and efficiently. My foundation sits on a rock, so it seemed especially difficult to accomplish, but they did it all with a smile.

I had FRS come out to my house in St Robert, MO back in August, 2023 to raise my driveway in four areas. At the time, they were only able to fix two of the four areas. They came back out today and fixed the other two areas. Is it perfect? Almost! They raised the areas in front of my garage a good two inches. It leaves a "lip" of about an inch to 1 1/2 inches, but I feel it is good enough, that lip will keep the heavy rains we get on occasion out of my garage and and makes it a lot easier getting the car and motorcycle in and out of the garage. Thanks again FRS, you guys have a hard dirty job, and have to put up with grumpy old dudes like me. I am pleased and would definitely recommend you and have you come back, if I have any foundation problems!!!

I hired them to raise my driveway. There were four areas that needed attention, they were only able to raise two spots. Claimed there was driveway creep as to why they couldnt fix the other two areas. After talking to the salesman when the workers left, he said saw no indication of this when he was here. After researching driveway creep, I do not have this problem. The company finally agreed to refund a small portion of what I paid. Would I hire them again? NO!!!

They were very proffesional and I would hire them again If I needed too.The three men that did my work were Matt,Donovan,and Andrew and If I have anything else done then I want the same three men to the work for me.

the super did come out to make sure the major mistakes were corrected

David “Mac” McDaniel was my certified field inspector and from the first conversation over the phone to the moment he left my home after conducting an inspection he was polite, professional and easy to understand and talk to. He was eager to answer all of my questions and to make sure I was satisfied with the information he provided for the work that needs to be done on my home. Mac is very much the kind of person that treats you (and your pets) like family. The company also provides a plethora of information and resolutions to any of your foundation needs. I highly recommend this company and Mac! Thank you, Mac!

David â Macâ McDaniel was my certified field inspector and from the first conversation over the phone to the moment he left my home after conducting an inspection he was polite, professional and easy to understand and talk to. He was eager to answer all of my questions and to make sure I was satisfied with the information he provided for the work that needs to be done on my home. Mac is very much the kind of person that treats you (and your pets) like family. The company also provides a plethora of information and resolutions to any of your foundation needs. I highly recommend this company and Mac! Thank you, Mac! Foundation Recovery will be installing beams and jacks for better support under my home.

Fast and efficient work. Workers are very professional, high-quality workmanship.