Foundation Recovery Systems

Kent Clayberg proudly, patiently explained Foundation Recovery Systems services available and quality products they use at affordable pricing. Answer to a prayer. I need sump pump drainage line repaired, sidewalk raised, etc. Peace of mind is a phone call away.

Foundation Recovery Systems did a great job raising our front porch and a section of our driveway in the summer of 2023. Today we had a follow-up inspection performed by Ryan Swift, a service technician with the company. Everything is still looking good and Ryan was very thorough and professional while performing and explaining the inspection. I highly recommend Foundation Recovery Systems.

Did a thorough job on installing and inspection.

Horrible customer service and very poor communication. Set up contract and had 3 appointments scheduled and Foundation Recovery Systems was a no show for all 3. We even set up the last meeting to accommodate their schedule and then they wanted to push the appointment to 1 PM, which meant they would need to come back the next day to finish. Unacceptable to hold a deposit hostage and not show any concern for the customer's time. Cancelled contract and had to request full reimbursement of the deposit. Don't waste your time and energy, particularly for the money involved.

Hunter did a very thorough inspection and maintenance on sump pump.

Very knowledgeable . Polite. Made 1 job into 3 or more. I'm very satisfied.

Had a great inspection. Shaq was the fireman and fixed our concrete and looks great!

It went well. This was a follow-up visit as I was wondering why it appeared some moisture was appearing on the floor. Kevin Creed was the Servuce Tech and he explained things thoroughly, offered the sealer to be applied, and did a great job. Professional but yet very conversational. All is well.

They exceeded my expectations

I feel like I had the A-Team working on my driveway project. We had Steve the Field Inspector who identified all the troubled areas. Everything Steve told be about the process, what the team would be doing, and how it would be done. It was all true. When Bryce and Joe showed up. We reviewed the project once again to ensure agreement. The guys got to work. They extended to some drain tile, cleaned out all the cracks, let the polyfoam do its job, and finally sealed all the joints. The result was picture perfect just as I hoped it would be. Thanks Foundation Recovery System team for a great job and a great experience.

Foundation Recovery Systems installed 11 helical piers on the sinking addition to our house. First, our inspector/estimator, Tanner, was very informative, listened well to our concerns, and was easy to communicate with. After work was completed, Tanner followed up with a phone call to make sure we were pleased with the crew's work. Our crew foreman, Jon, and the rest of the crew were very professional and very hard working. Jon communicated with me clearly about what they were doing and why each step of the way. He also kept me informed of obstacles they encountered and how they were solving them. The crew accidentally damaged some window trim and an exterior door threshold, but Jon told me immediately about it and the company has reimbursed us every penny for repairs. The crew completed their work and we are so happy we hired FRS!

N/a

Hired them to stabilize and seal my drive way. They did a great job. It looks better than I expected. I think Angie's list underestimates costs, since the price was quite a bit higher than Angie's list estimates. But, by searching the price of materials used in poly injection, I felt like I got a reasonable price.

Loved working with KD he is so professional, knowledgeable and polite. He and his assistant worked very hard at our very challenging concrete lift and repair. Highly recommend!!

The salesman and the project manager were professional, courteous and knew their trade. The job was completed earlier than promised andclooks amazing. I was extremely satisfied and will plan to use them again for more concrete needs in the future!

Theyâ ll give you the quote and payment options before anything is set in stone. Lol

No thanks

The individual I dealt with was Chris Vanderpool, he made sure to explain everything about what was happening to my basement and how it be rectified. Chris even went over and above when it came to getting financine for my project.

If youâ re looking for an honest company that will do the job right and be there for you when things go wrong this is not it. I hired this company to install 14 piers to stop my house from sinking. This involved digging 11 holes in my unfinished basement and was done in December 2021. A few months later, all of the newly poured concrete was cracking severely. I called the company and they sent a technician to look. We found that the concrete was not poured correctly. They scheduled the repair date. This was canceled the first time, no-call no-show the second time, then finally they showed up for the third date. I asked the tech that day if we should check the piers in case the crew didn't install those correctly and he said no because an inspection was done after the install, and wasn't needed. Two months later, the doors in my house started having trouble closing and interior cracks started to spread. I called the company and they sent a tech named John Haake out to mark where the house was sitting at that moment. One month later, the doors in my house were much worse and some were not shutting. John came back out and measured again, my house sank 3/8 inches in one month. He told me that he would get me a repair date that will be a couple weeks later, then stopped answering my texts and calls, without the repair date actually being scheduled. I called the office and scheduled the appointment myself but the best date they could provide was 2 months later. I called the company and John multiple times and texted them pictures of the spreading damage and they refused to move the date up. I finally got through to Ryan, Johnâ s boss, and urgently requested that he send someone to come see the damage, send me the warranty paperwork, and move up my date. He said he would send someone, send the paperwork, and check on the date. He only did the first. The tech who came out was John again. No courtesy call, he just showed up to my house after ignoring my calls and texts for 2 months and starts taking measurements. He found that the house had sank further but the company still refused to move the date up. 107 days after I reported there was an issue and 71 days after the company confirmed there was an issue, the repair crew finally showed up and told me that the previous crew was fired for messing up multiple jobs. The company has no process in place to prevent this from happening. They found that 13 of the piers were not installed correctly and the 14th was never installed at all. Because the piers were installed inside the house, they could not lift the house back to where it was 3 months prior so the damage caused by the companyâ s negligence and slow response is irreversible. It took 4 days to complete the repairs and in their rush to leave they did not pour the concrete correctly again. An inspector wasn't sent to make sure the work was done correctly so the company cannot guarantee the work was completed correctly. Not that it mattered since an inspector came the first time. John and Ryan are now ignoring all my calls and texts again and the company is refusing to pay for the damages caused to my home due to their negligence that is totaling thousands of dollars. Please don't make the same mistake. Read the other one star reviews. Find a better company.

Nice people. Did what they promised and stuck to the schedule. Completed on time. Cleaned up the work area

Followed up to after work questions and warranty service promptly.

Marquis, Damian, and Zachery did their work all day even though it was 2 above 0. The work was done right and Foundation Recovery System warranty does the rest. If you look closely at the picture below, you can see the bottom of the door no longer rubs on the ground. I use to have to slam and pull very hard to open the door. Now it seems brand new.

they told you what they were doing and showed you how it work. there work was done in the time they said it would be

Tanner was excellent to work with in explaining the problem and proposing solutions. Heâ  s a great representative of your companyâ  knowledgeable and a good communicator.

Professional service provided real pros.